Customer Ratings & Reviews
- Model:
- 2533402
- SKU:
- 6501632
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 80-Volt 21-Inch Self Propelled Lawn Mower for its extended battery life, easy operation, and powerful performance. Many customers appreciate the extra battery and find the mower easy to assemble and adjust for anyone's use. They also rave about its quiet operation and self-propelled feature, making it effortless to maneuver.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Great lawnmower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this lawn mower. Previously, I owned a 40 V but this is much nicer.
I would recommend this to a friend Greenworks Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy assembly, Easy charging, Easy cutting with self propelled option, Easy storage folds up & no gas smell in garage. Very happy with Deal of the Day sale & Rewards Points . I love Best Buy!!!!
I would recommend this to a friend- Pros mentioned:Power
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than any gas mower i have used in the past.
I would recommend this to a friend Cuts great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has two batteries. I am able to cut my big front and backyard. It isnt loud. I love all greenworks products.
I would recommend this to a friendGreat machine!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opend and assembled and immediately started to mow. As hot is it is, i am glad that it is self propelling. Love it. It works great! I may do it at night to try the headlight.
I would recommend this to a friendGreat price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price on an excellent product. To be fair the original one I purchased did not work. But Best Buy replaced it no questions asked and this one has been great.
I would recommend this to a friendPerfect mower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An electric mower is a way to go and Greenworks does it well. No complaints.
I would recommend this to a friendPleased very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ! Definitely would recommend this product
I would recommend this to a friendSELF PROPELL DOESN'T WORK(seems to be a common is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I received the lawn mower but waited a couple weeks until I had cut the grass again to put it together. Turns out the self propel doesnt work, I went to start a return but since Best Buy only allows 15 DAYS I am now stuck with a very expensive broken lawn mower.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello NoRageKnobs - We're sorry to hear about this issue. It sounds like you will need to contact us directly as some further information would be required to better assist. We kindly ask that you Greenworks Pro toll-free helpline at 1-855-345-3934. Please ensure that you have access to the unit, battery, and charger upon calling so that we can complete troubleshooting with you and gather the necessary unit information.
Greenworks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.self propelled didn't work had to take to service center to get it fixed.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello blink - Thank you for sharing your concerns. We are very sorry to hear about your experience and could not have predicted that you would have run into these concerns with this lawn mower. Some issues can be tricky to diagnose over the phone as issues can present in different ways. The repair shop will do a diagnostic and determine what is wrong with it. We do apologize that the ideal option, we are sorry for any trouble this may cause. We hope the dealer can get it fixed ASAP and provide an explanation of what happened, that way you feel better about the experience/repair. If there is anything else, we can do for you please let us know or give us a call. 1-888-909-6757 (1-888-90WORKS).
Greenworks - 21" 80-Volt Self Propelled Cordless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greenworks - 21" 80-Volt Self Propelled Cordless Walk. I have to return it because both batteries are dead after half hour of the mower the grass. I called the company multiple times and everytime I wait on the phone for more than hour and hung out the phone because no respond
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello fero - We are sorry to hear about this experience and that you were unsatisfied with the customer service experience you had. We understand your concerns and want you to know that we take our customer service experience very seriously. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but want to be clear that this is not a normal experience for Greenworks. Our apologies for any inconveniences these delays may cause you. Please let us know if there is anything we can do in the future to regain you as a Greenworks customer.
- Pros mentioned:Battery life, Cutting performance, Ease of use
A top of the line mower!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble. Very clear directions. Batteries charge quickly. Some confusion between "holding green levers to run" (engine will quit if you let go), and pushing the gray levers for power assist, but engine runs quietly and smoothly. Easy cutting adjustment with one lever is ingenious. A very efficient mower.
I would recommend this to a friend - Pros mentioned:Power
Talk about Eco Power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mower is powerful and great! I got a little over 1/4 of an acre yard and in one charge cruises through it. The sound is definitely lower than my previous gas mower and knowing its more sustainable is a huge plus for me.
I would recommend this to a friend Befuddled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None, didn’t receive it because someone on your end tried to ship it on an airplane and it is not allowed to fly because it has a lithium battery. Waited 2 months for you guys to find that out actually I had to track it down because you were clueless. It’s unfair to rate
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Confused -We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible! If you are willing, to give us another chance, please contact our customer support line once more at 1-888-909-6757 (1-888-90WORKS). We would be happy to take a closer looking into your order.
