Customer Ratings & Reviews

Hello Mich. Thank you for your feedback. We are glad you appreciate the convenience of a cordless snow blower that eliminates the need to lift snow. For heavier or wet snow, single-stage models like this one can struggle. For those conditions, we recommend using a two-stage snow blower, which is better suited for wet, dense, or deep snow. Battery life can also vary depending on usage and snow conditions, so clearing smaller sections at a time helps optimize performance. We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product page or Chat with us direct on our website www.greenworkstools.com.

Hello hdhd. We would love to hear what you think of the Greenworks 40v self-propelled unit when you have a chance to use it a few times. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.

Hello PaulA. Thank you for the feedback and for choosing Greenworks Tools! The Greenworks 80V snowblower is designed with features that appeal to a wide range of users. For beginners, the electric power source eliminates the complexities of gas and oil, making it easier to start and maintain. The controls are also straightforward, allowing for intuitive operation. The 80V motor provides significant power, allowing the snowblower to handle various snow conditions. This means that even experienced users who need to clear deeper or heavier snow can rely on the 80V model for effective snow removal. The overall design is often robust, ensuring durability and consistent performance. The user-friendly design and reasonable price point add to its appeal for a broad audience. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.

Hello Alex. We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, please allow our team to gather some further details so that we can help find a resolution for you or locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.

Hello Countrydarlin. Thank you for your feedback. The 80V 20" Snow Blower is a push-style unit with rear wheels, but it is not self-propelled, which can make it harder to push in heavier snow or on uneven surfaces. If ease of use is a priority, our 80V Dual-Stage Model include self-propelled rear wheels and zero-turn capabilities for easier maneuvering.
We appreciate your input and will share it with our product team as they consider ways to enhance maneuverability in future designs. We hope you find this information useful. If you require additional support or have questions about a product, we recommend visiting the Q&A section on the product page or chatting with us directly on our website: www.greenworkstools.com
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Hello VDubs - We are sorry to hear you were having issues with chute clogging. Depending on the condition of the snow it will stick to the chute. To reduce the issues with snow clogging you can use an ice repellent lubricant on the chute. To have the chute throw to the side, adjust the chute position by either manually moving the head or turning the control rod, and adjust the angle of the chute head manually to ensure that the chute throws at a lower distance instead of straight up. This may help. For customers who experience unit issues please contact us at your earliest convenience through the chatbot on Greenworks website or call Greenworks Pro toll-free helpline at 1-855-345-3934 to speak with a live agent. We would like the opportunity to speak with you to see if we can find a solution.

Hello RondneyK. Thank you for sharing your experience. We are sorry to hear the directional chute is not functioning as it should. The distances at which snow is thrown is dependent on the type of snow. For example, light/fluffy snow will have a greater throwing distance in comparison to wet/heavy snowfalls. If you are using the unit in wet snow, adjust the height of the snow stream by raising the chute deflector, allowing the maximum amount of wet snow to be discharged. It also helps to keep a tool nearby that can be used to poke the ice/snow down when it gets clogged. Never put a tool in while the unit is running and make sure the impeller has completely stopped moving first. If you find that you are still experiencing an issue, please start a Live chat on Greenworks Tools website or call at 1-888-909-6757 for further troubleshooting.

Hello user186963. Thank you for sharing your experience. When the auger blades encounter thick ice, they struggle to rotate, putting excessive strain on the motor which can lead to a sudden power draw and automatic shutdown. For best use in heavy snow types, you will want to move less at once and move a little quicker. Once a full pass has been completed, only move about a third of the width of the unit with each pass going forward. For very icy conditions, you might need to use a different snow removal method like a shovel or consider using a snow blower designed specifically for heavy ice. For very icy conditions, you might need to use a different snow removal method like a shovel or consider using a snow blower designed specifically for heavy ice. Like the Greenworks - 80V 24” Cordless Brushless Two-Stage Snow Blower with (2) 4.0Ah Batteries and Dual-Port Turbo Charger - Green
Model:(2615702 / SKU:6548488). https://www.bestbuy.com/site/greenworks-80v-24-cordless-brushless-two-stage-snow-blower-with-2-4-0ah-batteries-and-dual-port-turbo-charger-green/6548488.p?skuId=6548488. We have a variety of options for a range of household lawncare needs. We hope the above information has been helpful. If you would like more detail on what units may be best suited for your needs, please contact us through Live chat direct on our site or by phone at 1-888-909-6757. We’re here to help.