Customer Ratings & Reviews
- Model:
- 5119102/GPW1900
- SKU:
- 6527579
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Electric Pressure Washer's ease of use, performance, and power. Many customers find the pressure to be awesome, the weight to be light, and the size to be perfect for storage. However, some customers have reported issues with the hose and motor.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Light weight and does the job
I would recommend this to a friend - Pros mentioned:Power
Amazing price!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of power and good quality for the price.
I would recommend this to a friend - Pros mentioned:Performance
Greenworks Electric Power Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works the 1st time...everytime. Extremally happy!!
I would recommend this to a friend - Pros mentioned:PressureCons mentioned:Hose
Not happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great, enough power for my use the reason i gave 1 stars is I ordered this brand new somehow the HOSE HOOK is missing (brand new?), went to bestbuy to ask for replacement and they gave the run around to waste my time. Tried Greenworks online to no avail, so decided to keep it. My next question is if the machine broke who is going to help me????? i am not going to shop at bestbuy again.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Unhappy - We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support line Live chat on Greenworks Tools website or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
Greenworks - Electric Pressure Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble. Easy to read directions. Decent water pressure
I would recommend this to a friendPower washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for me. Everything that you expected and more. It really cleans the bugs well off of my car
I would recommend this to a friendGreenworks pressure washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received order in good condition. Easy to put together. I haven't used it yet.
I would recommend this to a friendSolid product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Will be using this as much as I can as needed!
I would recommend this to a friendNice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pressure washer has been solid so far. I would recommend.
I would recommend this to a friendJUNK…but something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk!!!! 2nd time using this product and it surges when trigger is NOT pulled, lack of power when the trigger IS pulled and leaks all over the place. Customer service is a JOKE was on hold for 30 mins 3 days in a row with no one answering the phone…very disappointing to say the least!
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello RobZ - We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 30PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by Chat on Greenworks Tools website. We are here to help.
Please save you money and don't buy greenworks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the power wash and it break down within the warrenty period, call the customer service and told pretty nothing is covered by warrenty. Totally waste of money.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello JunW. Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. It is not clear exactly what issues you are experiencing and why the warranty was not covered since you left no information in your review for us to follow. We urge you to review our warranty policy HERE; https://www.greenworkstools.com/pages/warranty. If you would like to reopen your case and investigate your options further, we do encourage you to contact us back through Live Chat or call 1-888-909-6757. This will allow us to investigate your customer profile for specific details regarding the case and look into the option that is best for you.
There is truly no intent to disappoint our customers; we will always do our best to help in any way we can.
One is the lowest I can give.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after an hour. Spent an hour on the phone with green works to no avail. Best Buy made the return easy.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello HaroldC. - Thank you for your review. We are not sure what specifications you are referring to, but we regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you. We are happy you were supported with this return. Please know, if you need further support or have any questions do not hesitate to reconnect with us at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Terrible…Do not buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This power washer is terrible. I never leave reviews but, please do not buy it. It broke within three uses. The generator doesn’t pressurize the water anymore.
No, I would not recommend this to a friendwater pressure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this machine it's not good ,open the box and does not work
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hi KhanhtrangD. We are sorry to hear that the unit is not working as expected. For us to determine what may be causing the issue, we will need to perform some troubleshooting on the unit. When you have a moment, please have your model number ready begin a chat online with the chatbot to direct to you a live agent, or you can give us a call directly at 1-888-90-WORKS (888.909.6757) to speak with a live agent to assist you further. We do hope to turn this experience around for you!