Customer Ratings & Reviews

Hello Turnthetide. Thank you for your feedback. The Greenworks Pro 3000-PSI Pressure Washer is an industry-leading workhorse boasting 2x the cleaning power, in half the time. With a hassle-free push-button start, the Greenworks Pro 3000-PSI Pressure Washer powers up easily and gets to work in no time. The heavy-duty smart sensing TRUBRUSHLESSTM motor automatically adjusts pressure and flow to deliver the perfect amount of water for each nozzle tip. And you'll have your pick for any job with the included 15°, 25°, and 40° nozzles, turbo nozzle and soap nozzle. Ready to clean concrete, brick, fences, decks, houses, cars, RVs, boats, and more! Equipped with an extra-long 35-foot power cord with in-line GFCI and waterproof power plug, you'll have plenty of flexibility to get the job done safely. The hassle-free 25-foot kink-resistant hose eliminates frustrating hose tangles - and with on-board accessory storage, you'll always have what you need at your fingertips. The rugged wheelbarrow steel-frame design with 10-inch never-flat wheels can be stored vertically - taking up 50% less space in your garage or shed. We are concerned to read you are unhappy with the quality of the unit and we would like to hear more about your experience please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on Greenworks Tools website (www.greenworkstools.com).

Hello StevenB. Thank you for bringing your concerns to our attention. These parts can sometimes crack when the pump was not properly winterizing and the water froze, expanded, and damaged a piece of the brass. If the pressure washer is subjected to freezing temperatures or is to be stored or left unused for ANY period longer than thirty days, the unit should be stored properly. This is called “winterizing”. The term is confusing because your storage period may or may not happen in cold temperatures or even during winter. Nevertheless, this procedure is strongly recommended to be done every time the unit may sit for longer than thirty days without being used. Whether stored inside or out, heated space or cold, winter or summer. This keeps the unit from freezing and, very importantly, it keeps water from drying out inside the pump and leaving behind very harmful deposits. These deposits will act like sandpaper in the seals the next time they are used and could damage a piece of the brass. This also keeps any parts from rusting or oxidizing which may destroy your pump. We would recommend contacting Greenworks through Live chat on Greenworks page (www.greenworkstools.com) or call on 1-888-909-6757 for a proper evaluation. So, our experts can discuss your experience; please have your unit with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.

Hello Gshshdh. We are sorry to hear about your experience. As the item was purchased directly from Best Buy, we are not able to help you with shipping, such as tracking, delays, damage, or delivery issues. We suggest contacting the store’s customer care team if you would like to discuss it further. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. Thank you.