Customer Ratings & Reviews
- Model:
- 5113902/GPW3001
- SKU:
- 6510165
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Pro Electric Pressure Washer for its power, overall performance, and ease of use. Many appreciate its relatively low noise level compared to gas models and find the nozzle variety and convenient storage to be valuable features. However, some customers have noted concerns regarding the hose quality and difficulty connecting the nozzle.
This summary was generated by AI based on customer reviews.
Great Electric Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything Is Great... Except Could Use Better Way To Attach/Store Sprayer Wand After Use... Possibly Use A Band System Like Electrical Cord...???
I would recommend this to a friendNot worth the money and heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be the answer to my outside cleaning tasks. I tried it for the first time today and it did not clean any better than the $120.00 model I replaced it with, plus it is much more difficult to maneuver. Ladies do not waste your money on this product..... Especially from Best Buy they only give you about 14 days to return.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello KimF. Thank you for taking the time to share your experience. We are sorry to hear that you were not satisfied with this Pressure Washer and that it has been returned. It is unfortunate that we did not get the chance to assist you with these matters. Technique plays a large role in the overall user experience, so we are sure to provide these tips to customers, often just a little adjustment is needed to get the most out of the unit. In the future, if you ever wish to discuss our units or feel that a different Greenworks platform product may be needed, please contact our team directly by Live Chat on Greenworks Tools contact page or by calling at 1-888-909-6757.
- Pros mentioned:Power
Thought it would have more power!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d advise to fo your research if you want a really strong commercial power washer.
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Peewee - We are sorry to hear that you are not completely satisfied with Greenworks 3000 PSI. With up to 3,000 PSI at 2.0 max GPM, the Greenworks GPW3001 pressure washer is the most powerful residential electric pressure washer available. These units are designed for homeowners and not commercial use. Greenworks does offer Commercial standard products, to hear more about our Commerical platform please contact Greenworks Commerical at 1-866-523-1497. We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs.
Used only twice so far. Good so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it just a couple of weeks ago. I have used it twice and it is good so far. I can't comment on its longer term use and longevity.
I would recommend this to a friendPoor machine I lost my 350$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With in one year the nozzle bursted and I replaced it additionaly the pump bursted and became useless.I never had something poor machine like this.I used for car wash only once in 2 months.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello ThomasM. Thank you for sharing your experience with the Pro 3000 PSI Pressure Washer. We are sorry to hear about the issues you encountered with the nozzle and pump, especially given the limited use you described. That is certainly not the experience we want our customers to have.
In some cases, nozzle or pump damage can occur if pressure builds up in the system, if the unit is stored with water inside the pump, or if freezing temperatures affect internal components. To help protect the pump, it is important to fully release pressure after each use by turning off the unit, shutting off the water supply, removing nozzle and squeezing the trigger to drain any remaining water from the system before storage.
That said, a pump failure within a year may fall within the product’s warranty coverage. We recommend contacting Greenworks customer success with your proof of purchase and model details so the team can review your case. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Stay away
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing worse than the unit has been the customer service. Both have been absolute trash. Unit quit working after 9 uses (light duty). When it did work the PSI and GPM were significantly lower than any gas powered similarly rated units I've used. Tried calling customer service 25 times. On hold a total of 15 hours. Never an answer. Left number for a callback. Never a callback. Online chatbot was useless. Finally had a rep contact after leaving a scathing comment on Instagram. Rep provided 3 repair shop options. After 6 weeks, repair shop told me it was an unrepairable issue. Called Greenworks to submit a warranty claim. Actually talked with someone - who was actually helpful. Was told they never send pressure washers for service - the unit is replaced if still under warranty. The caveat is that the unit has to be with you during the call. The unit is still at the repair shop. 3 months into this and the saga continues.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Blackbeard. Thank you for your feedback. We are sorry to hear that you have encountered an issue with your pressure washer. Some issues can be tricky to diagnose over the phone as issues can present in different ways. Based on the troubleshooting you completed with the representative, it seems they have concluded that it is a repair issue. The repair shop will do a diagnostic and determine what is wrong with it. We do apologize that the ideal option, we are sorry for any trouble this may cause, This is the seasonal busy time of the year for most service centers and each repair shops turnaround time varies depending on the traffic in their store. The busier the shop, the longer repairs take unfortunately. If there is anything else, we can do for you please let us know by Live chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS).
Very Good Electric power washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met as well as exceeded my requirements, i recommend this for home use
I would recommend this to a friendReliable and worth the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best electric power washer I’ve had! Super reliable and super worth the cost! If I need to I will definitely buy again.
I would recommend this to a friendDefective on arrive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You might wanna look at the reviews on Amazon the motor on this machine failed for many people I chose to ignore it due to price and power rating. That was a mistake receive machine put it together and motor ran fine with pressure only worked for 15 seconds then fell short For 15 to 30 seconds to build up took unit back defective on arrival
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello RobertB. We are sorry to hear of the experience you had with our Greenworks 3000PSI Pressure Washer. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
(1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
(2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
(3) Ensure that the water source is fully opened and is at least 45PSI.
(4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached by Live chat on Greenworks Tools site (www.greenworkstools.com) or at 1-888-909-6757 (1-888-90WORKS).
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems ro work great so far. Only complaint is the hose length. 25’ doesnt go very far.
I would recommend this to a friend
Best Value
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cost effective and when its on sale its a must buy. I would recommend to anyone
I would recommend this to a friendPressure Lower Than Expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pressure washer is not as great as I had expected. The pressure is lower than expected and it pulsates every 2-3 minutes with no air in the lines with the motor revving downing and then back up with the pressure going down and back up.
No, I would not recommend this to a friendPressure washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product… Highly recommended by friends and it was definitely worth the purchase…
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and really cuts down on the amount of time it takes to wash my car.
I would recommend this to a friendghkjkkll;;.'
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fhuhijikokop guhijijijkjkkk gyuhikokolmmknkknjnjnjn
I would recommend this to a friendMotor burnt out second use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First use worked great for approximately 45 minutes. Second use, 45 minutes in the motor turned off and was smoking and no longer worked. Unit was in shade in 65 degree weather, had sufficient water flow and was using green 25° nozzle. No way 45 minutes should overwork the motor. Returned and will go back to my gas pressure washer as obviously electric ones are not reliable.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello BA33 - We are sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS).
Need patience and care
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This requires a lot of patience to master, I lack that and happy I still do not have mine.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Thank you for your feedback. We understand that using a 3000 PSI pressure washer can take some time and patience to get comfortable with, as it is a powerful tool. We are glad to hear that you are still awaiting your unit, and we hope that once you receive it, it will serve you well. In the meantime, we have shared our assembly guide video for you reference, you can watch the video here, (https://youtu.be/WPOQSIIRcIE). If you ever need tips or guidance to help make operation easier, our team will be happy to assist. They can be reached either using the online chat function, on Greenworks Tools page, baccessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Gas pressure washers are better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance on an electric pressure washer and got what I expected. The pressure kept cutting out on me and the circuit breaker kept tripping. Returned for refund and bought a gas powered pressure washer which works like a charm.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Skyscraper. Thank you for your review. We regret to hear that you choose a different brand when there were troubleshooting suggestions we could have offered. Often, when the unit is cutting out and the breaker is tripping, this would be caused by a faulty nozzle, or the unit not being bled of excess air in the line. Here is some troubleshooting below! Be sure to try all steps as described.
1) Clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 45 PSI.
4) Be sure to try ALL nozzles!
There are many benefits and reasons people choose electric over Gas. Electric pressure washers cost less on average, are easier to start and weigh less than gas models. They are also quieter than gas models, due to the lower psi. Electric pressure washers require less maintenance than gas units. They never run out of fuel. Can be used indoors or in enclosed spaces. And more! We hope this information helpful. We have a variety of options for a range of household lawncare needs. If you would like more detail on what units may be best suited for your needs, please contact us through Live chat direct on our site (www.greenworkstools.com) or by phone at 1-888-909-6757. We’re here to help.
Covered in oil
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived covered in oil when I pulled it out of the box to try assemble a big pool of oil formed on the floor. Looks like somebody had already returned it or it was damaged in delivery. Either way Bestbuy was very unhelpful about returning it even though it was through no fault of my own. It's a heavy item and it was challenging for me to return it to the store. I repurchased the item at Lowes
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello RhodaM. Thank you for taking the time to share your experience with us. We are sorry to hear what happend and we are glad that you were able to get a full refund and purchased another Greenworks pressure washer. We are glad you gave us a second chance and we know you will not be disappointed. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Dead before 10 uses
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product less than a year ago and its already dead. The power wash is a huge time saver but i used it less than 10 times and its already popping my breaker or its just turning off on its own. Tried returning it or getting a new one and bestbuy has no options to make an even exchange or offer anything to help fix such an expensive product. Never investing in garbage like this again, buy a water hose head guys
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Damagedbox. We are sorry to hear of your experienced. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 45PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still experiencing issues, please do not hesitate to contact us directly through the Greenworks website on Live chat (www.greenworkstools.com) or call us directly at 1-888-90-WORKS (888.909.6757) so, our experts can discuss your experience!