Customer Ratings & Reviews
- Model:
- 2544502-RC
- SKU:
- 6579546
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the Refurbished 80V 21" Dual Port Self-Propelled Lawn Mower, highlighting its ease of use, especially when navigating hills, and the better-than-expected battery life. Users also appreciate the mower's performance and quality of cut, with some noting its sufficient power. Additional benefits include the manageable noise level and the user-friendly self-propelled mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Works great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery last longer than expected and works great!
I would recommend this to a friend Came damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wires at the handlebar were pinched and exposed. I know the mower is refurbished but it was clearly used and repackaged very hastily. Grass clippings all over the place and the batteries were fully discharged. The mower came in a box with no padding and a single strip of tape to hold it into a huge box. The box came dented and ripped and one side was completely opened. It was missing screws to attach the handlebars and the blade had clear signs of usage (dents and dings).
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Simon. We are sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please start a Live chat on www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
- Pros mentioned:Battery life
Pleasantly Surprised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Was not sure what I was getting into but it runs like a dream. Battery life better than I expected.
I would recommend this to a friend good machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it so my wife could mow - I had speed as to turn down the speed as it moved too fast for her
I would recommend this to a friend- Pros mentioned:Performance
Performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it satisfied with performance. It was but delivered in a loose cartoon
I would recommend this to a friend - Pros mentioned:Battery life
Battery it’s better than I thought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries are good and last a little bit longer than advertised,
I would recommend this to a friend Great Mower
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it no gas no fumes and quiet. Push button start
I would recommend this to a friend- Pros mentioned:Battery life
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, build well, battery last a long time and fast charging.
I would recommend this to a friend Lawnmower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, would buy again. Can't go wrong with refurbished.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mowing capability and very easy to operate.
I would recommend this to a friend Green works lawn mower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery was missing in the machine but they said it was past 15 days I could not ask for a resolution or refund.unfortunately I checked too late it was missing I checked .Now need to save money to buy batteries.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Luigii. Thank you for the valuable feedback. The disappointment of missing machine parts is understood, and apologies are offered. Assistance with starting a warranty claim is available. Please contact us directly through Live Chat on (www.greenworkstools.com) or call us on 1-888-909-6757 (1-888-90WORKS). Please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. We are happy to help you further.
Wheel is broken and doesn't roll
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked okay coming out if box then i noticed that one of the back wheels is coming apart.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Dave. We are sorry to hear you have experienced this, we would like to hear how this occurred. When you have a moment, please have your model number and serial number ready and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through the chat on www.greenworkstools.com which will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We look forward to helping you better.
excellent product.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product.....it was in excellent condition and I liked it.
I would recommend this to a friendGot it refurbished. Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refurbished. Handle was slightly bent. I fixed it. Works perfect.
I would recommend this to a friendBad battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refurbished generally means to new condition, not in this case. Please do not purchase if you want the battery to last for more than even a tiny lawn like mine. They must have tried to recondition the battery because it has RC carved into it.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello MichaelP. We are sorry to hear about this experience. We are sorry to hear that you were disappointed with your recent purchase. Greenworks refurbished product has been thoroughly tested and are fully functional. Any imperfections are purely cosmetic and can range from small scratches and light scuffs to more visible marks, or discoloration to paint finishes and surfaces. This information is readily available on the products page, when browsing refurbished tools, the product pages will indicate that the item is Renewed or Refurbished.
Greenworks is committed to delivering high-quality, low-price refurbished tools while remaining ecologically responsible by providing rigorously tested preowned tools.
Renewed/Refurbished products and batteries are protected against all defects in materials, parts or workmanship under normal use for a specified time period (refer to the product page for further details). Products may contain minor cosmetic scratches and signs of wear (no warranty for commercial use). Please note the warranty period is subject to change without notice, please always refer to our warranty page for the current warranty details: www.greenworkstools.com/pages/warranty.
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Arrived broken and missing pieces
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine arrive cut and missing parts. I had to bring it back to the store which was a bit of a chore. This was a very negative experience and I would not recommend it.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello MatthewJ. We are sorry to hear that some parts seem to be missing. We would never want out customers to have this experience. In the future, please start a Live Chat on our website for further assistance or contact Greenworks directly at 1-888-909-6757 regarding this matter. We look forward to assisting you with this matter.
Mower
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to purchase for a change of pace from gas to electric.
I would recommend this to a friendQuite and reliable
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lawnmower and very quiet. I highly recommend.
I would recommend this to a friendDamaaged battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recievd the item with a damaged battery with someones name engraved on it. Going to return.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Alex. We're sorry for your experience and the condition the order was received. For further assistance, please contact Best Buy directly with your order number and report the damage as soon as possible. We are committed to providing our customers with a quality product and great customer service. One great thing about purchasing your Greenworks Tools is the manufacture repair warranty. If it ends up that you are having an issue with any Greenworks product, please contact Greenworks Experience Team and we would be happy to assist you further in remedying an issues. Please hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty purposes and before using the Blower we strongly recommend that unit be inspected prior to use. If you have further questions or concerns, please do not hesitate to contact us at 1-855-345-3934 or by Live chat direct on our site (www.greenworkstools.com). We're here to help.
Bad battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both battery is also used my both battery stop working after 6 weeks and new battery price is 229 dollar plz dont buy refurbished
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Khan. Thank you for taking the time to reach out to us. We are sorry to hear of your experience with the 80V batteries.
To charge the battery, first place battery on charger and make sure you connect the battery to the charger, you will hear an audible click or snap sound. Second, once the battery is secure, a green flashing light will indicate that the battery is charging. A solid green light indicates that the battery is fully charged. We would suggest, removing the battery pack and unplug the charger. Wait 1 minute and plug the charger back in and reinsert the battery pack. If this does not yield results, our team would be happy to investigate your warranty options. Greenworks 80V Greenworks - Refurbished 21" Dual Port Self-Propelled Lawn Mower is backed by the following Manufacturer's Warranty - Parts and Labor, 180 Days. Please consider contacting us at 1-888-909-6757 or by starting a Live chat using the customer contact page on our website (www.greenworkstools.com) for further assistance. All we ask that you please have access to the charger, battery, and tool for troubleshooting purposes.
