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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 45 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Gryphon AX Tri-Band Mesh Wi-Fi Router's excellent parental controls and fast Wi-Fi speeds, with many also praising its ease of setup and strong security features. However, some users experienced difficulties during the initial setup process, and a few noted the limited number of Ethernet ports as a drawback. Overall, the positive feedback on key features outweighs the reported minor setup issues and port limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 5 out of 5 stars

    Gryphon is a must for most parents

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer with children eleven and fourteen years old. We had the hardest time enforcing internet hours and location. I went searching for such a device without knowing one actually existed...then I found Gryphon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision for our family. Great to help have better control over screen time .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Exhausting and Complicated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is most certainly not plug and play (unless maybe you do networking for a living). I had to call support twice before the router would even work and automatic updates crippled it two more times. It was grueling detective work to figure out which devices belonged to which MAC addresses and even then my children's devices only worked intermittently. The router interfered with nearly every device for which we tried to use parental controls and it ended up just being a less robust router than our older mesh router; with unusable parent controls due to how exhausting the setup was for each device. Ended up disconnecting it and going back to our old router. This might be usable if you are starting from scratch, but I wouldn't try to 'upgrade' to it from an existing home network...unless you have an entire weekend to spend setting it up and troubleshooting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Parental controls

    Rated 5 out of 5 stars

    Great Wi-Fi mesh router with mesh and additional f

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater Wi-Fi router with mesh and parental controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router with kids involved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features to protect kkds and manage security at a granular level

    I would recommend this to a friend
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