Customer Ratings & Reviews
- Model:
- BBY-SC-CH511-BLACK
- SKU:
- 10554565
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the comfort of the Big and Tall Gaming Chair. Users also appreciate the build quality, noting that it feels heavy duty. Overall, customers seem very satisfied with this chair.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Beautiful and great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, this happens to be a really good quality chair. It was very easy to assemble. I purchased it for someone that is 230 pounds. I was a little skeptical but it happened to be perfect. The only issue was in the armrest one of the holes was not aligning correctly, which could possibly lead to wear and tear in the future because it moves around freely. I could possibly take some glue to hold it in place.
I would recommend this to a friendBrand response from GTRACING
Posted .Please don't worry, our products have a one-year warranty.
If you require further assistance with your product, please do not hesitate to contact us at [email protected], or call 877-236-5969.
Have a nice day!
Regards.
- Pros mentioned:Assembly, Comfort
Nice chair came with minor flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chair is very comfortable and easy to put together the only reason for a low rating is the backrest was not sewn properly and I reached out to the help email on the box and have not received a reply..
I would recommend this to a friendBrand response from GTRACING
Posted .Our products are strictly manufactured to meet standards. For your questions, please feel free to contact us at [email protected], or call 877-236-5969. If there is a problem with the product, we will be responsible. Our company pursues the highest quality products and the highest customer satisfaction. We will provide effective solutions to deal with any quality issues.
Regards.
Not comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is decent but not comfortable for long period of time. Whether sitting normally or laying back position
No, I would not recommend this to a friendBrand response from GTRACING
Posted .Thank you so much for taking the time to share such a specific experience. We are always striving for the best balance between "quality" and "comfort," and your feedback is invaluable to us—it clearly indicates that we still have room for improvement in "long-term comfort." We have shared your feedback with the product team as an important reference for future iterations and upgrades.
If you require further assistance with your product, please do not hesitate to contact us at [email protected], or call 877-236-5969.
Regards.
Worst Service Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble returning the chair, because they don't want me to return it. The company I am dealing with is stalling on sending a return label. Worst service ever.
No, I would not recommend this to a friendBrand response from GTRACING
Posted .We apologize for not being able to provide you with a pleasant purchasing experience. We hope to help our customers resolve all issues. There must be some misunderstanding. We hope you can contact our after-sales customer service email again for further assistance: [email protected]. We would be very grateful if you could understand. Regards.
- Pros mentioned:Build quality, Comfort, Size
Good support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assembly was very easy and seems like a very study chair. My son is 6 ft 5 and 280 pounds and it supports him well
I would recommend this to a friendBrand response from GTRACING
Posted .Safety and durability have always been our core considerations, with a particular focus on the strength of the frame and materials. Your son's experience perfectly validates the value of this design. Furthermore, ease of assembly is another convenient experience we aim to provide for every user, and we're glad you've felt that as well.👍
- Pros mentioned:Comfort
Comfortable for few hours.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The chair is extremely comfortable for about 2 hours. After that two hour mark you really have to get up and move. I've noticed putting a small pillow down helps. I am a bigger guy that's why I bought this chair. It's just the padding is all. Other then that the width and it's comfortable.
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you so much for your clear and constructive feedback. You not only pinpointed the precise "two hours" experience milestone but also shared the practical tip of using a small pillow, which will be helpful to other users!
We understand that as a "bigger guy," you have higher expectations for extended support. Your feedback has been flagged and will directly guide our future product improvements.🙏
- Pros mentioned:Comfort
Great recline, mid foot rest.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ferry comfortable chair! The footrest is a little bare-bones so I dont really get much use out of it, but the reclining back is very comfortable
I would recommend this to a friendBrand response from GTRACING
Posted .Our chairs are designed with ergonomics in mind to provide support and comfort, helping you maintain correct sitting posture for longer periods of time with less fatigue.
We wish you all the best!🥰
- Pros mentioned:Assembly, Comfort
Deff good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfy. Easy to assemble. Only issue was the back of the chair does not align correctly with the bottom making it seem little crooket.
I would recommend this to a friendBrand response from GTRACING
Posted .Due to privacy terms, we cannot contact you through this message. As for your issues, please don't hesitate to contact us at [email protected], or call 877-236-5969. Our after-sales customer service will help you. Regards.
- Pros mentioned:Comfort
Very comfortable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great chair for a great price! It was very simple and easy to build the chair since it also comes with a YouTube video as well as the paper instructions. Comfort wise, the chair has great back and neck support especially with the extra portable pillow. My favorite part is the extension where you can put your feet and the reclineable feature.
I would recommend this to a friendBrand response from GTRACING
Posted .Reading your detailed and heartfelt review has been incredibly encouraging for our entire team! 🙏
Your appreciation for the helpful video tutorials, the synergistic support of the portable backrest and chair, and the leg extension and reclining functions – every point you praised reflects the effort we've put into it.
Thank you so much for choosing us, and we look forward to continuing to support you!😊
- Pros mentioned:Assembly, Comfort
Worth the $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is very comfortable and easy to assemble. The movable arm rests work very well for someone is who is taller. This chair is definitely worth it especially if you’re a bigger person.
I would recommend this to a friendBrand response from GTRACING
Posted .Your positive feedback reinforces our belief that attention to detail and inclusive design can bring true value to every user. We hope this chair will provide you with stable and comfortable support for a long time, accompanying you to enjoy every moment of relaxation or focus. 😊
- Pros mentioned:Comfort, Size
Good Chair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice chair it’s big enough for me 6’3”. Feels really comfortable and easy to use.
I would recommend this to a friendBrand response from GTRACING
Posted ."Seeing this review has finally put our minds at ease! It shows that our efforts weren't in vain! Thank you for your detailed feedback, and we hope it will become your best partner for gaming/work!" 🎉
- Pros mentioned:Build quality, Comfort
Great chair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a chair! I am a larger man and it feels fantastic! Really well made and feels like it will last a long time! Easy assembly took about 40 minutes.
I would recommend this to a friendBrand response from GTRACING
Posted .It's great to hear you're satisfied with the chair's comfort, sturdiness, and assembly experience. Providing stable and durable support specifically for different body types was a core design goal. Enjoy every moment you sit comfortably!❤️
- Pros mentioned:Comfort
Big and Tall chair finally a good fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well this chair seems to great for his size very tall kid and the padding seems to fit his needs sling with the dept if the back and seat
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you so much for your detailed feedback! We are especially pleased to hear that this chair is a perfect fit for your child's height and needs in terms of size, backrest, and seat depth.
Wishing you all the best! 😊
- Pros mentioned:Comfort, Size
Comfy Chair for Big Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair for the price. I'm a big guy (6'1" 280lbs) and this chair is plenty roomy and very comfortable. 10/10 would recommend.
I would recommend this to a friendBrand response from GTRACING
Posted .Your 10/10 recommendation means the world to us. Thank you for choosing us and for taking the time to share your experience!🙌
- Pros mentioned:Assembly, Comfort
Easy to assemble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent instructions to assemble. The chair is comfortable but I do not use it for gaming.
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you for your affirmation! We are always committed to simplifying the assembly process and making the user experience more convenient.👀
- Pros mentioned:Build quality, Comfort
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable and high quality. Would recommend this to anyone.
I would recommend this to a friendBrand response from GTRACING
Posted .We will keep working hard to provide you with better products and services, and look forward to giving you a satisfactory experience next time!👍
- Pros mentioned:Comfort
Decent computer/gaming chair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy chair. Decently priced. I appreciate the higher level of incline and the foot rest. It did come with some faux leather splitting on the arm rests.
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you for your detailed and thoughtful feedback! We are delighted that you enjoyed the chair's comfort, pricing, and the design of its high recline and footrest. 😊 We sincerely apologize for the cracking issue with the faux leather on the armrests.
If you require further assistance with your product, please do not hesitate to contact us at [email protected], or call 877-236-5969. Regards.
- Pros mentioned:Build quality, Comfort
Great gaming chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair. Chair is sturdy, well made and very comfortable.
I would recommend this to a friendBrand response from GTRACING
Posted .Thank you for your five-star review!
Durable, well-crafted, and comfortable for extended periods—these are the core values we hope to convey to every user when designing and manufacturing each chair. Your satisfaction is our goal!🌟
- Pros mentioned:Comfort
Better than any $1,049.99 Razer Chair. Period.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: SUPER comfortable for me at a height of 6’ 1” tall, has leg rest that extends under the chair with padding. I assembled it in 20 minutes if that, and fully reclinable back. It beats all of the chairs from Razer that I’ve owned the Razer Wbki ($499.99), Iskur V2 ($639.99), Razer Enki Pro ($999.99), and the Razer Fijin Pro ($1049.99). THERE ARE NO CONS BUY THIS YOU WILL NOT REGRET IT!!!!!!
I would recommend this to a friendBrand response from GTRACING
Posted .OMGG thank you SO much for this epic review—we’re screaming with excitement 😆!
“No cons” + “BUY THIS YOU WILL NOT REGRET IT” = our new favorite tagline 🤩! Your enthusiasm is contagious, and we can’t thank you enough for spreading the love.
We’re so grateful to have you as a customer!
- Pros mentioned:Build quality, Comfort
Excellent quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and very comfortable office chair. Was very easy to put together in under 2 hours by myself.
I would recommend this to a friendBrand response from GTRACING
Posted .We are glad that the assembly process made you feel relaxed! If you are willing to share your assembly experience or optimization suggestions, we will cherish it very much, which can help more users get a better experience!
