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Customer Ratings & Reviews

H&R Block Deluxe + State Tax Software - Mac|Windows-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 349 reviews

96%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 349 Reviews
  • Rating: 1 out of 5 stars

    I did it again

    Posted
    DavidG
    • My Best Buy® MemberMember

    Last year I purchased this as a download. Everything worked well until it was time to efile. The codes I was given kept being rejected. I requested a new one and the same thing kept happening until I get an message stating my CC had been declined. It was at this point that I noticed everytime I tried to efile my Fed and State, I was being charged $20 and everytime they rejected the code THEY gave me, another $20 charge. I had over $200 charges. This year I figured I would by and actual copy of it as it comes WITH the code. Everything is going smoothly until I try to efile. The code included in the packaging is rejected. It states if this is in error please resubmit the code. Like an idtion I tried 4 times until I got a flashback from last year. Yup, currently $80 in CC charges from HR Block becuase they are rejecting the code they provided in their product. I am currently waiting for online support, I was #4 and have been waiting for an hour. I will NEVER use this software again!

    No, I would not recommend this to a friend

    • Brand response

      H&R Block

      We are so sorry to hear you are having trouble with this year's tax software. Hopefully, you have been able to resolve by now but if not, I encourage you to reach out to our Client Services team at 1-800-HRBLOCK between the hours of 7am and 7pm CST. HRBlock

  • Rating: 5 out of 5 stars

    Good Tax Program

    Posted
    Thomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’ve used this tax software for over six years. I’ve never had a problem finding the correct forms or submitting my taxes via e-file. There are serval different packages available, so be sure to look at what’s covered with each, and buy the software that will meet all your needs. I also do my state tax return with the same software, and generally there is little or no additional information that needs to be input. You can contact an H&R Block representative directly from the software, although I’ve never needed to do this. Again, it works very well for me, so I continue to use it year after year. I have never been audited using this software.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 4 out of 5 stars

    Good Software But Printer Dialog Popup Problem

    Posted
    philben
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's great that Deluxe Federal + State version contains both the federal and state software as well as the free federal e-filing. The state costs extra for e-filing but you can print and mail in the state return to avoid that cost. The only negative is that it didn't properly show the available printers in the print dialog. But I was able to select the right printer by looking at the print dialog in another program and using the arrow keys to make a selection. I don't know if it was something special about my install of Windows 10 but as I said, I was able to work around the problem.

    I would recommend this to a friend

    • Brand response

      H&R Block

      We appreciate your feedback and thank you for choosing H&R Block. Our customer service is team is here to help should have anymore questions or issues with our software. Please contact them at 1-888-482-9288 between 7am and 7pm CST, Monday through Friday if there is anything else we can do. Thank you. HRBlock

  • Rating: 5 out of 5 stars

    My choice for tax-help software

    Posted
    Anvilmore20
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I bought this item, the salesman was interested in knowing my choice. I told him I started with TurboTax, but switched to HR Block. I found it easy to use, very thorough in its step by step interview, and it gave me confidence that my taxes were done correctly with little to no risk of an audit. I have simple taxes, but I like filing online. Extra fee for filing the state. Buying online directly from HR Block did not work for me, and there was very little price difference, as Best Buy had it on sale anyway. Good for Mac or PC.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 4 out of 5 stars

    Good software wizard

    Posted
    Asmdva
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good software, easy to use, like the interview wizard, very easy to use. I have been using this for many years. The only issue i have is they must improve schedule k related items. I keep getting errors and prevents efiling until manually fixed. Their fee for state filing fee is expensive. If these are addressed, I would rate this 5 star. I have tried Turbo Tax, many years ago and didn’t go back after using H&R Block. I am open to research on these points. I recommend H&Rfor everything else.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works as advertised

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My older MacBook Pro runs OS 10.11 - H&R Block runs fine on this OS I do not understand why Turbo Tax needs 10.12 (my MacBook Pro won't support 10.12, so H&R Block wins that race. Program is rather easy to use; it imported last years Turbo Tax including even dreaded AMT tax and supporting doc. I used the Deluxe (Best Buy $35); it did ask once did i want to upgrade for $20. No need to - homeowner, investments, W-2, 1099-R. All good.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    Easy and Accurate Tax Software

    Posted
    RichardC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used H&R Tax Software to do my taxes for over ten years and I think it is great. I use to have to do the short form and the long form and then after hours of this I would choose the method that gave me the most return and submit that. H&R Block does all of that for you and in only about a half hour to an hour depending on how laid out I have my forms and how much searching I have to do for my forms. It is a great product.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for taking the time to review. We appreciate your feedback and loyalty to H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    Easiest tax filing year yet.

    Posted
    4KUHD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used this software for years. Whether new tax law, my own situation, this software, or a combination, this was the easiest year yet. Even though It was my last year using a very outdated PC and Vista, it loaded smoothly the first time and updates ran smoothly too. While mine weren’t complicated, I got state and federal taxes filed the first time with no errors to correct or review in record time.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    Gets the job done easily!

    Posted
    mstng82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used a version of this program since 2011. Prior to that it was called TaxCut and I used that program since 2000. I used to be a professional tax preparer, but now just do family returns. This product is consistent and gives accurate results. Of note: I generally do not use the interview process as I am used to filling out the forms directly. However, I did try it once and found it to be quite good.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you so much for your feedback and choosing H&R Block! We appreciate your loyalty. HRBlock

  • Rating: 5 out of 5 stars

    Always easy to use and accurate

    Posted
    Filtercharger
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using H&R Block Tax software for almost two decades and I like its ease of use as well as its update process. This version includes a state tax edition which you simply download. I also like the simple electronic filing for both federal and state returns. I've never had an audit while using this software, and Best Buy usually offers some type of rebate

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    Aspengirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've used H&R Block tax software for quite a few years. Its always been a pain because it is not flexible in when/how you enter data. This year my taxes were so easy. Due in part because of President Trumps new tax laws and in part because the software program was very logical and flowing. It was really less stressful! And my refund was larger because of the simplified tax laws!

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    Easy to use

    Posted
    Starwarsguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the first time in 15 years, I did my own taxes. Because of the new tax changes, I lost almost all of my write-offs. Although I had to take the standard deduction, there were additional credits I didnt know I qualified for. I went from owing over $1000 doing it on paper to getting a small return by using this program! And I still get the peace of mind guarantee.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 4 out of 5 stars

    Deluxe Version is very cost effective!

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The H&R Block Tax Program works quite well and is very similar to Turbo Tax Program - both allow you to enter directly into tax forms or answer questions via an "interview" process to complete your tax return. The Deluxe version is very cost effective as it includes up to 5 Free Federal Return electronic filings, and also the download of 1 Free State Tax Program.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 1 out of 5 stars

    Cost more get less

    Posted
    Movietime
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The software cost more this year and you do not get the free state e-file. This despite paying extra for state software. I did not know they were charging $20 for state efile, it's a big change from past years. It should be in large print on front of packaging. Opened packaging so cannot return. Used HR Block software for 20 years. Next year WILL NOT.

    No, I would not recommend this to a friend

    • Brand response

      H&R Block

      Hello - We are so sorry to hear you were not satisfied with our software. We appreciate your feedback and would love an opportunity to make it right. Our customer service is team is here to help! Please contact them at 1-888-482-9288 between 7am and 7pm CST, Monday through Friday if there is anything else we can do. Thank you. HRBlock

  • Rating: 4 out of 5 stars

    Tax preparation does not get any easier

    Posted
    Pacsash
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using this product from H&R Block for the last 5 years and have never had any problems. Very intuitive and easy to maneuver through the interface. Plus the availability for an expert to review your return is always a relief if you are in doubt. Other programs can claim to be better at a higher price point but I find this product to match or exceed its competitors.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block tax software. We are happy to hear you find it easy to use and appreciate your loyalty. HRBlock

  • Rating: 5 out of 5 stars

    Perfect Product

    Posted
    Lulu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great product. I have trusted H&R B lock for years, but this is the first year using their software. There were some bumps in the road but they were due to the IRS and not H&R Block. Also, don't forget to go to an office for an in-person "second look"; it will be well worth it. Plus, you get their backing and guarantee. Don't trust any other software.

    I would recommend this to a friend

    • Brand response

      H&R Block

      We appreciate the feedback and thank you for your loyalty to H&R Block. HRBlock

  • Rating: 5 out of 5 stars

    H&R Block Deluxe program

    Posted
    Becca
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've used this program to do my own taxes for 5 years now. Its easy to use, updates every time you open the program and it automatically saves it when closed. It downloads your state but when filing by internet there is a $19.95 + tax charge but the federal is free. I love filing this way and the refund comes sooner than by mail.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Hello - We are so happy to hear you find H&R Block tax software easy to use. Thank you for your loyalty. HRBlock

  • Rating: 5 out of 5 stars

    Great Tax program

    Posted
    Carol
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Easy to use for taxes. Program guides you through as you do your taxes. Five free efiles for only the Federal taxes. Charges more to efile state taxes but it will figure out the state for free and then you can print it out for free. Then I just go on the state site and fill it in and efile for free that way.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    I don't understand why anyone goes to the CPA.

    Posted
    Gnorm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have done my own for several years some pretty complicated living in multiple states, my own small business, home ownership, stock portfolio. The stuff the accountant ask the program ask and your done! I already have my money back. never printed anything out. I am getting $8.00 back from the state so I will mail that in

    I would recommend this to a friend

    • Brand response

      H&R Block

      We appreciate the feedback and thank you for your loyalty to H&R Block. HRBlock

  • Rating: 4 out of 5 stars

    Meets My Needs

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've used H&R Block Tax Cut for ten seasons. I've also used Turbo Tax as well. Both fulfill the same purpose. Tax Cut has always been a few dollars less, but some say its' user interface isn't as intuitive. I like the Tax Cut interface and design just fine, and the program more than meets my needs.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock