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Customer Ratings & Reviews

H&R Block Premium & Business Tax Software - Windows-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 47 reviews

89%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 47 Reviews
  • Rating: 4 out of 5 stars

    Small Business Tax Software

    Posted
    SDowdy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This software works well except that I was never able to upload our E-File Virginia State tax return. It created the tax efile but would not work with the Virginia State to upload for some reason. I had to get a wavier same as last year and it advertises that it will work with Virginia. It will not at least for the Business part. It said I could for our personal state return for an extra fee which I did not pay. There was no added charge for the Business return but it just would not work. I called customer service to see if they were having a problem but they could not tell me yay or nay. Totally useless customer service.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice software

    Posted
    Eyewitness
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the 2018 tax software to complete my personal and business taxes. The installation was a little complicated and I had to call into H&R Block for installation assistance. The assistant was very patient and helpful. I then processed my personal and business taxes. The process was not bad and the federal and state taxes that were submitted was accepted.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 1 out of 5 stars

    No Mac Download

    Posted
    Semperfi
    • My Best Buy® MemberMember

    Well regardless of what the product description state, this product is not supported for Mac so after I opened it to get the download code, and after 35 minutes on the phone with H&R support staff. This software is now useless. So I hope Best Buy takes it back. Big disappointment because I have used H&R for well over 15 years and this is a first one for me.

    No, I would not recommend this to a friend

    • Brand response

      H&R Block

      Hello Semperfi- We apologize for this inconvenience and thank you for bringing this typo to our attention. It is in fact a misprint as the Premium + Business product is compatible with Windows only. We are working as quickly as possible to correct and hope you will reconsider H&R Block in the future. HRBlock

  • Rating: 4 out of 5 stars

    Have used for years

    Posted
    Roro
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have never tried turbotax or other tax programs so don't know how it compares. But seems the best choice for those with their own small business. As with any tax program you need understanding of taxes, especially on the business side. Includes a state return also.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block tax software. We are happy to hear you find it easy to use and appreciate your loyalty. HRBlock

  • Rating: 4 out of 5 stars

    Solid Tax Software

    Posted
    Taxbreakseeker
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My third year using this software for taxes. Fairly easy to use. Did have to call help line once for advice - got right through and got the advice I needed. Exporting data in a secure manner was tricky, so I gave it 4 stars instead of 5.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    Buy it every year......

    Posted
    Trouble
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I need to purchase this premium software for taxes. Ir is simple to use, and help is just a phone call away. One year I had an issue with the IRS , H & R block handled it all personally. Great Business/personal program.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    Easy to download & good instructions

    Posted
    NKNM4Me
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I continue to use this product every year because it's got good tax instructions throughout the program and I can keep the files year after year. I can also use it as many times as I want but, can only e-file the 5 I choose to.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    Geed Tax Software

    Posted
    jag5499
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used H & R Block tax software for the last couple of years after leaving Turbo Tax. What do I like about it -- it's a better buy than Turbo Tax and it does the same thing. The interface is clean and easy to follow.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you so much for your feedback and choosing H&R Block! We appreciate your loyalty. HRBlock

  • Rating: 5 out of 5 stars

    Trust H&R Block

    Posted
    Larry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Been using it for years. Switched when had a problem with competing software not importing or recognizing last year's data and happy ever since. H& R Block was able to read the prior year with no problem.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 4 out of 5 stars

    Good product, no advances from previous versions

    Posted
    Larri
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    QuickBooks is a staple of small/medium business and a solid product. No reason to upgrade besides the lockout of importing bank account data once the product has been out for three years.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Live help option non-functional

    Posted
    lexographer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used this version of H and R Block software for years. This is the first year I attempted to use the live help feature. IT DID NOT WORK! VERY DISAPPOINTING!!!!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but Turbo Tax better

    Posted
    DonC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First year I tried H&R Block...always used Turbo Tax in the past. The flow of questions and ability to download from more financial institutions is more robust in TT

    No, I would not recommend this to a friend

    • Brand response

      H&R Block

      Thank you for your feedback and for choosing H&R Block this year. We hope you will consider us again next year! HRBlock

  • Rating: 5 out of 5 stars

    H & R Block Tax time

    Posted
    Mikef
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We’ve been using H&R Block to do our taxes for several years now and are happy with how easy it is to use. See old returns to help with new returns, it’s great

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    easy to use

    Posted
    Taje
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    this is my favorite tax software. I have been using this for about 9 years with no issues. Easy to navigate backwards when you have a question to research.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    Fast & Easy

    Posted
    Taxingmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This allows 5 free filings - enough for my family. I do everyone's return quickly and easily, even those with some complications. The phone in support is also good.

    I would recommend this to a friend

    • Brand response

      H&R Block

      Hello Taxingmom - Thank you so much for your positive review. We are happy to hear you find our software easy to use. HRBlock

  • Rating: 5 out of 5 stars

    Good for non pro

    Posted
    Susan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm the treasurer for 2 not for profits and one non-profit. The software walks you through it and doesn't assume that you already know what you're dong

    I would recommend this to a friend

    • Brand response

      H&R Block

      Thank you for choosing H&R Block! HRBlock

  • Rating: 5 out of 5 stars

    User friendly

    Posted
    Smbusinessowner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I used to go to an actual H&R Block office and spend big $$$ to get my taxes done. Been using this program for years now, really simple and easy to use

    I would recommend this to a friend

    • Brand response

      H&R Block

      We appreciate the feedback and thank you for your loyalty to H&R Block. HRBlock

  • Rating: 2 out of 5 stars

    Didn’t work how it’s was suppose to work

    Posted
    MayoV92
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I tried to use form 1120S and it wouldn’t let me use it. Even though the description said it was suppose to allow me the use.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great backup camera

    Posted
    HappyEd
    • Verified PurchaserVerified Purchase

    My wife is fantastically happy with the back-up camera installed by Michelle. The product and the service are super. Michelle did a great job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Convenient

    Posted
    Teeda
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Convenient and I was able to get the job done without paying a ton , it was cheaper buying in person than online

    I would recommend this to a friend