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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 53 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use of H&R Block Premium & Business Tax Software, with many praising its user-friendly interface. The software's price point is also frequently cited as a positive aspect. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this program for many years best one out there

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block tax software. We are happy to hear you find it easy to use and appreciate your loyalty. HRBlock

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a great price match. Easy pick up.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      We appreciate the feedback and thank you for your loyalty to H&R Block. HRBlock

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use H&R block for years and have not any problem

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 4 out of 5 stars

    Have used for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never tried turbotax or other tax programs so don't know how it compares. But seems the best choice for those with their own small business. As with any tax program you need understanding of taxes, especially on the business side. Includes a state return also.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block tax software. We are happy to hear you find it easy to use and appreciate your loyalty. HRBlock

  • Rated 5 out of 5 stars

    Easy to download & good instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to use this product every year because it's got good tax instructions throughout the program and I can keep the files year after year. I can also use it as many times as I want but, can only e-file the 5 I choose to.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good but Turbo Tax better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First year I tried H&R Block...always used Turbo Tax in the past. The flow of questions and ability to download from more financial institutions is more robust in TT

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for your feedback and for choosing H&R Block this year. We hope you will consider us again next year! HRBlock

  • Rated 5 out of 5 stars

    Great backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is fantastically happy with the back-up camera installed by Michelle. The product and the service are super. Michelle did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used this program for years, always works, never an issue

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for choosing H&R Block! HRBlock

  • Rated 5 out of 5 stars

    Always us H&R Block

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have used it for years fast and accurate

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hello - We are so happy to hear you find H&R Block tax software easy to use. Thank you for your loyalty. HRBlock

  • Rated 2 out of 5 stars

    Didn’t work how it’s was suppose to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use form 1120S and it wouldn’t let me use it. Even though the description said it was suppose to allow me the use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Live help option non-functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this version of H and R Block software for years. This is the first year I attempted to use the live help feature. IT DID NOT WORK! VERY DISAPPOINTING!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to use and inaccurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was difficult to use and the one tax return that was prepared was found to be inaccurate.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hello Rick - I'm sorry to hear you had some trouble using our product. I assure you, customer satisfaction is our priority. If you are still experiencing issues or need assistance, I encourage you to reach out to our Client Services team at 1-800-HRBLOCK between the hours of 7am and 7pm CST. HRBlock

  • Rated 1 out of 5 stars

    No Mac Download

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well regardless of what the product description state, this product is not supported for Mac so after I opened it to get the download code, and after 35 minutes on the phone with H&R support staff. This software is now useless. So I hope Best Buy takes it back. Big disappointment because I have used H&R for well over 15 years and this is a first one for me.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hello Semperfi- We apologize for this inconvenience and thank you for bringing this typo to our attention. It is in fact a misprint as the Premium + Business product is compatible with Windows only. We are working as quickly as possible to correct and hope you will reconsider H&R Block in the future. HRBlock

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