Customers value the ease of use and accuracy of H&R Block Tax Software Deluxe + State 2020, frequently praising its user-friendly interface and reliable performance in tax preparation. Many appreciate the software's ability to import data from previous years and its helpful guidance on deductions and credits. The affordable price point is also a recurring positive comment.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 273 reviews
Rated 1 out of 5 stars
Install error causes program to charge extra money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this software and there was an error during install and state had to be uninstalled. H&R block website said to uninstall software and reinstall. Pretty easy process till I get to the program and I was promoted to now pay an extra $39.95 for state, I tried to call H&R block and after 31 minutes I couldn't take the terrible quality elevator music and constant random tax tips and had to hang up.
No, I would not recommend this to a friend
Brand response from H&R Block
Posted .
We are sorry to hear you are having issues with the software. Please reach out to our customer service team - available at 1-888-482-9288 between 7am and 7pm CST, Monday through Friday for assistance. Thank you.
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
My 2 cents.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used H&R Block many years. I have also used competitive products, but I keep coming back to H&R. I can usually find discounts making it cost equivalent or less than other top tier products. I also like the interface and how data is input better than other products. I fine it easier to use. Any top tier product will ask the right questions to find deductions or sources of income you might miss but I believe H&R does this well. I would rate it higher but you still have to pay extra for state efile. The download process and activation key discovery process is not as easy as it should be (Best Buy interface, not an H&R thing). Everything is there but it is a bit cumbersome. It isn't bad, just not as easy as it could be.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Easy to use and excellent product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product walks thru tax preparation with ease.
It is user friendly, and the tax situations well.
Is also little bit cheaper than the competition.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Deal on Tax Software
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this Tax Software as part of a Deal of The Day Promotion as a digital download. This software made the task of doing my taxes very easy. Highly recommend.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
H&R Block Tax Software Deluxe + State 2020 [Digital] worked well.
I would recommend this to a friend
Pros mentioned:
Data import, Ease of use
Rated 5 out of 5 stars
Great except for $19.95 state filing fee
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've used this tax software exclusively for about fifteen years so I can not compare it to other tax software. It's easy to use - just follow the interview. I especially like that I can import information and don't have to manually enter numbers. My one complaint is that to electronically file state taxes, H & R Block charges $19.95!! Thanks for 5 free federal files, but $19.95 is outrageous.
I would recommend this to a friend
Brand response from H&R Block
Posted .
Thank you for choosing H&R Block!
Pros mentioned:
Accuracy, Ease of use
Rated 5 out of 5 stars
H&R Block Tax Preparation Software
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've used this software for many years and it is outstanding. H&R Block does a great job of updating the software during tax season to guarantee that it will always be 100% correct. The program is easy to follow and their explanations/instructions for specific tax issues are excellent. I would recommend this product to anyone doing their own taxes at home.
I would recommend this to a friend
Pros mentioned:
Data import, Ease of use
Rated 5 out of 5 stars
Great Tax Software
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Software was easy to download from Best Buy. The software is easy to follow, inputs data from previous year's taxes, and comes with State tax forms as well. It provides updates to software from H&R Block through the tax season to ensure its up to date. Save me a lot of time. Got it on sale too!
I would recommend this to a friend
Pros mentioned:
Data import, Ease of use
Rated 5 out of 5 stars
Easy to Use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using the H&R Block tax software for years. It's easy to use and easy to file. I can also easily import data from the previous year's file and my Microsoft Money tax software report. I am very pleased with it and do recommend it.
I would recommend this to a friend
Brand response from H&R Block
Posted .
Thank you for choosing H&R Block!
Pros mentioned:
E-file, Ease of use
Rated 4 out of 5 stars
H&R Block Tax Software
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes it easy to do your own taxes and looks for any updates every time you open the program. It does the state taxes at the same time. It includes 5 Federal e-files for free with the software but state e-file is not included.
I would recommend this to a friend
Pros mentioned:
E-file, Ease of use
Rated 5 out of 5 stars
H&R Block Tax Software Deluxe + State 2020
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tax software Deluxe version has all the forms I needed to file the tax return with easy to follow instructions. The free Fed e-filing makes it more helpful. The State version only allows one state which is enough for now.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Tax Software for 2020
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My review is based off of the fact I have used H&R Block for the past 4 years. Since I used the software last year, it was able to upload last year's W2s and all the 1099s I had (including INT, DIV, R and B). I really only had to confirm the info and enter in the new amounts. It also remembered my property tax info, my mortgage info and my charitable contributions from last year as well. The software guides you through the new updates from 2020 (including receiving any eligible stimulus you should have received). It allows you to file 5 federal tax returns. It does help compute what your state tax return will be. But, it will charge you an extra fee if you want to electronic file your state tax return.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Good value for on-line filing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This program is easy to use, cheaper than the bigger one, and you get in person support if you need it. It's also easier and more complete than the cheaper alternatives.
I would recommend this to a friend
Brand response from H&R Block
Posted .
Thank you for choosing H&R Block!
Pros mentioned:
Accuracy, Ease of use
Rated 4 out of 5 stars
Worth The Money
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does exactly what it says it will do. Guides you step by step through each type of credit and deduction. Been using the software for the past 10 years and have never had an issue.
I would recommend this to a friend
Brand response from H&R Block
Posted .
Thank you for choosing H&R Block!
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Don't need to go to a tax expert!!
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easily ask all questions to steer you through doing your own taxes. Saved me money instead of using a tax person to do my taxes for me
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Good, not great
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good, not great. I needed to google a few things to get through it, but it all worked out. I did get the largest return I've had in years with it. Not sure if this software is the reason for that, but I'll blame it for that haha! The UI is a tad dated, especially the main screen, but it got the job done for very little money. Free for the Fed, like $20 for the State. If they updated it and made it a little more user friendly, like not all the verbiage being exactly the same in all the menus, even though they were asking for the same information, this would be really good. I still plan on using again next year.
I would recommend this to a friend
Pros mentioned:
Accuracy, Data import, E-file
Rated 5 out of 5 stars
A Returning User
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second year in a row using H&R Block's desktop software. I am a repeat customer due to the ease of use, accuracy-checking tools and availability of help. I was able to easily import previous years' returns using the data files from last year's software, which is a major selling point for staying in the H&R Block ecosystem. I was also able to successfully import a tax return from a PDF document, so if this is your first time using the software you should be able to save yourself some time with this import method.
The H&R Block interface is pretty clean and simple and operates in a step-by-step method, asking you questions about the past year to not only figure out what information you need to input, but also what deductions and/or credits you may qualify for. Even though I was sure the standard deduction would be the the way for me to go, I followed the steps in the software to check whether itemizing would be better. I was right that the standard deduction was greater, but I appreciated the software walking me through the process and clearly explaining the choices it made.
H&R Block provides plenty of tips, prompts and help along the way, reducing confusion and helping you make choices when you might not be sure which box to check. A running tally of your expected refund or tax liability lives in the top left corner, with changes to the bill/refund tracked as you complete steps and answer questions.
The software gives you multiple opportunities to review all your information and check for accuracy; it also performs its own automated review process, turning up any errors/potential issues and giving you an idea of the risk you might be audited based on the information you enter.
My taxes are relatively simple, and the entire process took me about an hour start-to-finish. I was able to e-file immediately upon completion and can check the status of my return directly in the software (you will also receive email updates when you submit your e-file, when the IRS accepts it, etc.).
H&R Block reduces the complexity of federal and state tax returns to a step-by-step process, along with explanations in plain English and plenty of help along the way, should you need it. A recommended purchase for anyone wishing to do their taxes themselves but with the power of an industry standard behind them.
I would recommend this to a friend
Brand response from H&R Block
Posted .
Thank you for choosing H&R Block!
Pros mentioned:
E-file, Ease of use
Rated 4 out of 5 stars
Solid and consistent choice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use this software every year and it hasn't let me down yet. Easy to download and update and gives you free federal e-filing. Solid choice for your taxes.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, works great, good technical support. Excellent value. I I have been a customer of this tax software for years.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
H&R Block Federal and State programs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using H&R Block for years. Very intuitive and easy to follow. You just need to sort your tax documents by income and deductions and then follow the screen flow. If you used H&R from previous years you can download all of your personal info from last years tax return. You can also import info from programs like Deduction Pro. If you need to submit a state tax return all of your info is transferred from your federal return into the state program as well.