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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 44 reviews

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  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 1 out of 5 stars

    Nikkia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usually my favorite program but this year that have been alot of glitches

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you so much for sharing your experience with us. We're truly sorry to hear that this year's tax software didn't meet your expectations! If there's anything we can do to make things right, please don't hesitate to reach out to us at [email protected]. We're here to help find the best solutions for you! HRBlock

  • Rated 1 out of 5 stars

    Increased program $30 should be illegal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for this software on Sunday and by Monday this program had increase $30 more because there was a week left to file. That should be illegal.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      We’re sorry to learn about your experience. We recognize that sudden price changes can be unsettling, particularly as the filing deadline approaches. Your feedback is valuable, and we will certainly pass it along to the relevant department. If you’d prefer to talk to someone directly, our support team is available to assist you at 1-800-472-5625. HRBlock

  • Rated 4 out of 5 stars

    Good tax program

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the only tax software left that lets me buy it without having to go online to get the program.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thanks for sharing with the Best Buy community! We’re glad to hear our software continues to meet your needs. We appreciate your business and are happy to offer solutions that work the way you prefer. HRBlock

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and easy to use, it walks you through it step by step !

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season! HRBlock

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