Customer Ratings & Reviews
- Model:
- QJS15HYRFS
- SKU:
- 6494084
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's size, sleek design, and overall performance. Many appreciate the ample capacity and quiet operation, along with its ability to maintain consistent temperatures. However, some customers have noted concerns about limited shelf space for taller items and the refrigerator's susceptibility to fingerprints.
This summary was generated by AI based on customer reviews.
No delivery after 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont be fooled by the price and the delivery date shown on the best buy website. Ordered in June 2024 and no delivery untill September 2024. Different individuals from best buy call center (located in Philippines based on accent) keeps calling every other day to re-schedule. Oveer the 90 plus days that i waited got rescheduled at least 14 times. Agents keeps saying it is the "vendor's" fault. It is your vendor best buy not my vendor. Finally canclled the order and recvied refund. Dont waste your time looking at this model.
No, I would not recommend this to a friendBrand response from HaierTeam
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
- Pros mentioned:Capacity
Misteeq11
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome..Love the digital settings/storage capacity!!!!
I would recommend this to a friendBrand response from HaierTeam
Posted .Hello - we appreciate your review! We agree that the digital settings and ample storage capacity are truly awesome. The cool zone refrigerator drawer and digital thermostat are two of our favorite features on this fantastic model and we’re glad to know you’re taking advantage of them. Thanks for choosing Haier Appliances and please feel free to reach out anytime if you have any questions or concerns we can assist with. All the best! Lauren@Haier
- Pros mentioned:Overall performance
Noisey
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great….. horrible sound…. Do not purchase…… not happy
No, I would not recommend this to a friendBrand response from HaierTeam
Posted .There are a number of normal sounds you can expect to hear which include buzzing and humming. If you feel the sound is abnormal or unusually loud, we recommend calling GE Appliances service at 1-800-432-2737 to schedule a service appointment to have the refrigerator checked by a highly trained service technician.
Only lasted one day before stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one day... Waited three weeks for it to last one day... Best Buy is replacing it and will help replace the food that spoiled but I swear if the second one fails I'll be greatly disappointed... Been two weeks and still haven't gotten the replacement!!!
No, I would not recommend this to a friendBrand response from HaierTeam
Posted .Hi there, thanks for taking the time to leave a review. We're so sorry to hear about your fridge malfunctioning, we're sure this would be disappointing to say the least. We're glad to hear that Best Buy is assisting with a replacement and with helping to cover the cost of lost food. Keeping in touch with them about your replacement would be the best course of action moving forward. We do hope this is helpful and that this is taken care of for you soon. All the best. -Michael@Haier
Don’t buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even worthy of one star. Unpackaged it and broke after two weeks. All of my food inside went bad and smelled bad. Had repair guy look at it and it’s some sort of catastrophic failure.
I would recommend this to a friendBrand response from HaierTeam
Posted .Hi there, thanks for taking the time to write about your fridge. We're so sorry to hear about it malfunctioning, especially so soon. We're glad to hear that you've taken advantage of your warranty and have had a technician out to take a look. We're confident that our team will do the best they can to have your unit repaired as soon as they're able. Thanks for your patience in the meantime. -Michael@Haier
- Pros mentioned:Overall performance, Size
Stopped working at 4 years 10 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until it stopped working in less than 5 years. (Lost everythingbin the freezer, and refrigeratir not working.) It is otherwise perfect size and appearance, however I’m getting little to no support from Best Buy on repair. Trying to determine service options from manufacturer now. (Really Best Buy? Bring it into the store or no repair service???) I am a Total Tech member but not getting anywhere with that.
No, I would not recommend this to a friendBrand response from HaierTeam
Posted .We're sorry to hear you've run into an issue with your refrigerator not working properly, and we apologize for the inconvenience. We encourage you to reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@Haier
- Pros mentioned:Design, Size
Great Price !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect if you are looking for something smaller. I really like the 2 drawer freezer keeps everthing organized
I would recommend this to a friend - Pros mentioned:Noise level, Size
Basic simple beautiful quite.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic simple beautiful quite. And just the size I was looking for. Could not get anything bigger up the stairs.
I would recommend this to a friend - Pros mentioned:Size
Major Appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Fits perfectly in my kitchen
I would recommend this to a friend - Pros mentioned:Design
My.fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my kitchen. Great fridge. Love.it!!!!!!
I would recommend this to a friend SHOULD BE LISTED AS UNAVAILABLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on July 5, 2024. Here it is September 11 and I still do NOT have it. Ibwas originally given July 31, then August 17, then September 1, then September 11 and now they have no fricking idea when i could may receive this item! Customer service is a joke. You can’t speak to anyone locally that speaks clear English. I have an entire RV remodel on hold for months due Best Buy selling products they cant provide! I’m heavily considering canceling my membership with them and never do business there again. This is totally unacceptable.
No, I would not recommend this to a friendBrand response from HaierTeam
Posted .We appreciate you reaching out and are sorry to hear about the delay you've experienced with the availability of your new refrigerator. We encourage you to reach out to the Best Buy consumer support team by calling 888-237-8289.
Indefinitely Delayed-DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this fridge in June 2024 and have received numerous calls since asking to reschedule my delivery as it was backordered. The last couple of times the agents were crafty in stating that it has arrived but needs a couple more days to be scanned and processed, only for it to be delayed AGAIN. While this fridge would fit perfectly in my small kitchen, I cannot keep waiting. I'm incredibly disappointed.
No, I would not recommend this to a friendBrand response from HaierTeam
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
Too Little Too Late
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price but don't be fooled. The manufacturer is months late on the delivery. Best But has no control of the manufacturer delays. So if you in a rush just move on to another model / brand.
No, I would not recommend this to a friendBrand response from HaierTeam
Posted .We appreciate your purchase and understand how upsetting it can be when an appliance you are interested in has a delay. We do apologize for your inconvenience and recommend checking with your sales associate for availability information.
