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Customer Ratings & Reviews

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Your price for this item is $1,198.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.5 out of 5 stars with 112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 16.8 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with LED Lighting for its well-thought-out design, spacious freezer space, and quiet operation. Many customers find that it is the perfect size for their kitchens and appreciate the easy access to items in the back of the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 112 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Design and storage is perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy fridge and enough storage. Awesome design. Compliments well in my space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space saver. Got many trays. Elegant style. Cool on fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. Its nice and compact for our small kitchen but gives the luxury of having a nice organized fridge and freezer.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      We are so pleased to hear you are happy with your refrigerator. This is a great model with many amazing features. The edge-edge shelves allow you to store more of your favorite foods and offer more flexibility. The clear door shelves allow you to see what you have available. This refrigerator doesn't have an icemaker, but it does offer the option to add one (IM4D) when you're ready. Thank you! Joyce@HaierAppliances Haier

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Great affordable counter depth refrigerator. Easy to keep clean and organized. Working great after a couple years

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      It's great to hear that you love your fridge! We're confident this unit will continue to be a great addition to your home for many more years! -Don@Haier Haier

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Really Awesome Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This design is the best ever. Starting from the freezer with 6 individual compartments it is so much easier to find what I am looking for. Moving on up to the refrigerator, plenty of door storage, shelf storage. Everything is so easy to see. Thank you Best Buy for offering the awesome refrigerator!

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      We are so pleased to hear you are happy with your purchase and with this refrigerator. We are so glad you found the perfect model for your kitchen. Good news, this model also has the option to add an IM4D icemaker in the future. Haier

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Fridge!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and style and for the price it is a fantastic buy. Would definitely recommend

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hello- We appreciate your purchase and are so happy to hear you are loving the size and the price! This is a great model that has a spacious interior that is easy to organize and view all your groceries. One of the great features of this model is the Door-Open Alarm that our consumers really like. We appreciate your recommendation and want you to know that we are here for you if you have any questions in the future. Thank you! Joyce@Haier Haier

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Product registration webpage doesn’t work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a registration scan and registration website in the manual but it’s impossible. No way to “Accept Terms” to continue the registration process. Irritating, especially since the “Chat” on the customer support page doesn’t work either and no phone number, that’s relevant, is available. So far the Refrigerator is good, customer support gets an “F”.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hi there - thanks for reaching out about your new refrigerator. Our apologies that you had issues with the registration website and we can certainly understand why you’d like some clarification on that. We’d be happy to help with this issue if you could please reach out to us via private message on social media. You can also try different web browsers, not on a mobile device – that resolves many common issues with loading the website. Otherwise, we’re glad that you’re loving your new refrigerator and hope that you can reach out to us if you would like additional assistance in your registration process, or any other way we can help. Take care. Lauren@Haier Haier

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Fridge is awesome!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We adore iut new fridge, makes more than enough ice, seems so roomy, easuer to keep track of our food, saves us money, no waste.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfactory support!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit delivered Saturday, 5/14, 2022 malfunctioned. Called Tuesday and earliest exchange date June 11, 2022. This is works! Both deliveries were timely with respectful and helpful delivery workers.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hello, thanks for leaving a review. Having a new appliance malfunction can be stressful, and we're sorry you went through this. We are glad you've received the replacement, and that delivery went well. All the best! -Sylvia@Haier Haier

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, beautiful to the eye. And very functional. Four doors is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    I love the way they make the freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the fridge it is beautiful and I love the freezer

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Good day,

      Thank you so much for sharing your review with us. We're super happy hearing that you are loving the size of the refrigerator. We're positive that it's making your kitchen truly shine with its beauty! Thanks for trusting the Haier brand. Wishing you well. Mike@Haier Haier

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size fridge for a smaller kitchen without water hook up. Fast, freezing, and very efficient with cooling.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! Currently using it as a second fridge but could totally use this as my main fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Shelves

    Rated 1 out of 5 stars

    Awful customer experience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful customer experience. I originally ordered this refrigerator on April 17, 2024 with a delivery date of June 24, 2024. I didn't receive the product until August 15, 2024 due to several manufacturer delays (at least five). Upon delivery both vegetable drawers were broken. On August 19, 2024 I requested two replacement drawers. I was only sent ONE drawer. Best Buy says I need to go back to the manufacture to get the second one now. So as of September 2, 2024 I am still working with Best Buy / Haier to get a completed undamaged product. The refrigerator is otherwise fine and as expected.

    No, I would not recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Haier

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eugene

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All worked well, some delay in delivery but finally all worked well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, attractive fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it the largest fridge in the world? No. But it has more than enough space for just me and my wife. It looks great, has functioned well, and it was cheaper than all of the other similar fridges.

    I would recommend this to a friend
    • Brand response from HaierTeam
      Posted .

      Hello- We appreciate you taking the time to share your review. This is a great refrigerator with many really nice features. The Counter Depth design and LED lighting is a consumer favorite! We are so thrilled to hear that this 16.8 cubic ft. refrigerator is meeting your needs and you and your wife are happy with your purchase. If you have any questions, please let us know. We are here to help! Joyce@Haier Haier

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    About personal refrigerator choices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Very comfortable and roomy! Timely delivery and excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Haier refrigerator review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Perfect for our needs. My only issue is some slight damage to the face of the doors that I didn't notice at the time of delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4 door fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge at this price point. I love it has 4 seperate doors

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spacious refrigerator, I would recommend it.

    I would recommend this to a friend
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