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Customer Ratings & Reviews

Hamilton Beach - BrewStation 12-Cup Coffeemaker - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 85 reviews

would recommend to a friend



Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
  • Rating: 1 out of 5 stars

    Messyand lukewarm coffee


    Purchased to replace older model which we loved. However, the "dispenser hole" is set to far back so 2 out of 3 times the coffee dribbles down either the back (even when the cup is held firmly against the back wall) or the side of the cup. poor design ( possibly because clock is on top instead of to the side) makes it messy to use. Also, no matter how you do the settings the coffee is only lukewarm.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Upgrade From Previous Model

    • My Best Buy® MemberMember

    This was a replacement for a prior Brewstation. Have had this one about a month and we are very satisfied. Several improvements over the previous model. Upgraded controls with a bold brew setting, flexible warming timer and separate water container that requires no pouring--always potentially a mess. Our old one had what a number of reviewers experienced--after a fairly short time it leaked. Haven't had this one long enough to determine yet, but the design appears different enough that it may also have been corrected. Overall, extremely satisfied at this point.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this coffee maker!!


    I needed a new programmable coffee maker to replace a much more expensive Frigidare unit that stopped brewing after a year and a couple of days. After looking at all of them online, I found this one. I liked it because the price was right ($45 or so), it keeps coffee warm (or hot) for up to 4 hours (or more if you reset it), and it's a dispenser rather than a coffee pot. I mostly don't care about the dispenser part except that the last cup of coffee doesn't get "fried" from sitting in a pot on a burner. The last cup is as good as the first. One of the best features with this coffee maker is that the coffee basket and the water/coffee container can be removed for easy day-to-day cleaning and for making coffee at counter level. After cleaning, I put both on the counter, fill the water container to the 12 cup level (12 cups max), then pour the water into the coffee maker at a much lower level than most coffee makers. It's far less awkward this way. Then I put the container back in place to receive the coffee when it's made. The coffee basket, with a paper filter (a wire mesh filter is available) takes 6 standard scoops for a full 12 cups. It can also be filled at counter level, then placed back in the coffee maker. Unlike other coffee makers, this prevents accidentally dumping coffee into the water reservoir. Yes, I've seen that happen and cleaning it out is a mess. When the coffee is brewed, it goes into the container that you poured the water into on the counter top, ready to easily dispense. My only "objection" is that when the coffee is done, there's only one quiet beep that can't easily be heard outside the kitchen. This may be a feature so as not to wake anyone else who's sleeping. Regardless, for regular coffee, it takes 10 minutes to brew. For "Bold" coffee it takes about 15 minutes. As for durability, I rated the coffee maker as excellent, but I've only had it for a couple of months and nothing has broken yet. Time will tell, I'm sure.

    I would recommend this to a friend