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Customer Ratings & Reviews

Hamilton Beach - FlexBrew Coffee Maker - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 202 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 202 Reviews
  • Rating: 5 out of 5 stars

    Also bought the Keurig previously

    Posted
    AmyV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I previously bought a Keurig for my mom and the reason why I bought this Hilton beach for myself is because I dont think you need something renowned to get quality. I am pleasantly surprised by the Hamilton beach. It takes about the same amount of time to make coffee with the Hamilton and it comes with an adapter in which you can just add coffee grounds. This was great because buying the k-cups were a hassle and I'm not like my mom where I can go to costco and buy a bunch of k-cup coffee at once. Taste is the same between the two. Definitely would buy this over the Keurig for anyone else as a gift.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    it worked..sort of

    Posted
    corakitty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this coffee maker about a year ago. It was cheaper than a keurig and it has OK reviews at the time. Within the first month of use it stopped working after a few weeks of daily use. fiddled with it and it started to work again. in reality it never worked all that well. I would find coffee grounds in the bottom of my cup and sometimes i would have to press the brew buttons multiple times to get it to dispense coffe. Another caveat to this machine is that there is no tank, you have pre measure and pour in your water . I just returned it this past month because it completely stopped brewing coffee. Turned it in using the best buy replacement plan and bought a keurig. Never looking back.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Coffee - Reliable

    Posted
    AlanHouston
    • My Best Buy® Member

    My Keurig coffee maker was expensive, difficult to clean and broke after six months. The Hamilton Beach Flexbrew single cup machine costs half as much, is easy to clean and it is very reliable IF kept clean. It takes just three minutes to produce a great cup of coffee. Cleaning is easy. My town has water thick with minerals so I use PUR filtered water. It takes just two minutes a week to remove and clean the top and bottom needles. And, once a month, run vinegar through the machine to remove mineral buildup. The power light blinks when the needles are clogged. A two minute cleaning and you are making coffee again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great One Cup Maker

    Posted
    AlanHouston

    The FlexBrew makes great tasting coffee. It is better than other K-cup machines I've had because it is easy and fast to remove and clean the top and bottom needle assemblies. I use PUR filtered water to avoid mineral buildup. Running a cup of vinegar through monthly cleans out any minerals. A few off-brand cups have leaked grounds when their thick plastic was not fully punctured by the top and bottom needles. Closing the lid on such cups HARD solved the problem for one brand, the other brand I returned. Some brands of cups use a paper mesh instead of hard plastic. Those always work fine. The coffee maker is a bit slow but the great flavor is worth the wait.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gotta Get One

    Posted
    FloridaTechie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Used to have a Keurig and we took it back last year. My wife convinced me to get this for our office and it’s been a favorite for everyone. Great machine that allows you to make coffee using grinds or using k cups. Definitely read the instructions and be familiar with the light blinking sequences. Example: 8 blinks means the lid with spike that pierces the k cups was blocked with grinds and needed to be cleaned with a paper clip. Great value too. 2 colleagues also bought these machines for home use. Warning: the temperature of the dispensed coffee is very hot.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Purchase

    Posted
    Roxc11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Hi - I originally purchase the new Krueg mini coffee machine as I only needed to make 1 cup at a time. After returning 2 lemon machines, the sales agent suggested that I buy this item. I was very suspicious because the price was so low and all the options it offered were what I wanted and needed. Took it home, made the first cup and haven’t looked back — this machine is FABULOUS- delivers hot coffee either with the premise cups and or my own coffee. LOVE this unit and highly recommend it to everyone!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price, great performance

    Posted
    Johnner8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This light-weight small unit is a great bang for your buck. I don't need the fancy higher end units, this does the job for me. I am able to use my 16 stainless steel tumbler (also purchased at BB), I put in 14 oz. of water, my kcup, and it turns out great tasting very hot coffee. The manufacturer says to only use up to 10 oz. of water for kcups, but i use a full 14 oz and it's fine for my taste. Would highly recommend. Takes about 2-3 minutes from start to finish, no big deal for me.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Failed quickly

    Posted
    walterhpdx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased this item almost exactly four months ago - February 7th, 2019 to be exact. It lasted 119 days. This morning it failed to pump the water from the tank to the cup. It will get about 1 ounce out, and then it dies. Unplugged, waited, and tried to use it again. Failed again. This is our second one of these coffemakers - same model both times. Both have failed at less than 6 months. If you want a coffeemaker, this is NOT the model you want.

    No, I would not recommend this to a friend

    • Brand response

      HamiltonBeachTeam

      Hi Walterhpdx........ my name is Chris in the Quality Department at Hamilton Beach. We are sorry to hear about the problems you've experienced with our Single Serve Flex Brew Coffee maker. It sounds like the problem you are experiencing may be due to a clogged needle. Trying clearing the needle with an end of a paper clip to remove any coffee grinds that me be lodged inside. Then pour about 4 to 6 ounces of water in the reservoir, place the cup under the dispenser and press and hold the "Brew Now" button for about five seconds until the pump turns on and starts to dispense water. This turns on the pump to purge the water without heating. You will likely see coffee grinds in the water as the water pumps out into the cup. If so, repeat this process until all grinds in the plumbing are cleaned out. Then your Flex Brew should be ready to brew coffee again. If this does not resolve your issue, I want to help you further. Kindly send me an email at HBBQuality@hamiltonbeach.com and give me your name, address, and phone number along with the model number and series number found on the bottom of your Flex Brew. I will send a replacement Flex Brew to you as soon as I hear from you. Thank you......... Chris HamiltonBeach

  • Rating: 4 out of 5 stars

    Good alternative

    Posted
    FOBXH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this to replace my 5 cup drip coffee maker. I like the fact that I can use the K-cups or use the easy load basket for my 14 oz insulated travel tumbler. Fills the 14 oz tumbler in less than 3 minutes. Only thing I don't like is having to wipe the grounds that cling to the basket into the garbage. Using a paper filter reduces the amount of cling-ons but does not eliminate them. I have not used the K-cup adapter. I plan on getting some refillable pods soon.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid coffee maker

    Posted
    Zhlerotko
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a really basic coffee maker, but it works well for the very low price. It's a bit like a hotel model in that it does one thing, but the construction is solid and it's very easy to use. I am only knocking down the score because it is a bit slower than other models, which can make it a pain when trying to get out the door in the morning!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Price

    Posted
    Josephczyk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this unit on sale to replace my worn out coffee pot. Everything was easy to set up and use. It makes a great cup of coffee. Really like that it came with a strainer setup so that you could use regular ground coffee. It stores neatly in the storage container that you use for regular size cups. It can also be used for tall travel mugs. Its quick and even has an automatic shut off feature.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    So So Coffee Maker

    Posted
    Beatrice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After only a week and approximately 3 uses, this coffee maker didn't work, after further review of the directions, says the drip portion may be clogged but must clear out with a paperclip, works but always get coffee grinds from the pods at the bottom of my coffee cup, giving it another week before I return.

    No, I would not recommend this to a friend

    • Brand response

      HamiltonBeachTeam

      Thank you for your review. We apologize for the trouble you are experiencing while brewing coffee with your Hamilton Beach FlexBrew Single Serve Coffee Maker. What you are describing can occur if both the funnel and single serve pack holder are not placed in the coffee maker. If after ensuring that both parts are properly placed the issue persists, we would like to offer you further help. Please contact us by email at customer.care@hamiltonbeach.com, so we can better assist you. HamiltonBeach

  • Rating: 4 out of 5 stars

    Great coffeemaker for the price

    Posted
    ticketyboo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had fought long and hard to not own a single cup coffeemaker, but the price of this machine convinced me to try it. We have used it almost every single day since we purchased it. My only gripe is that it's difficult to read the water gauge on the side, but I have a measuring cup that reads ounces, so I never overfill it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not an easy clean-up

    Posted
    cheeser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This machine made decent coffee, but cleaning it was hardly a breeze -- and I prefer my own coffee to K-Cups. This went back to the store. I would recommend only if you use and like K-Cups -- which are bad for the environment and to me, don't give big mugs full of coffee enough taste.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Pure garbage

    Posted
    scootr68
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Open it up when to make a cup of coffee water jet stream straight through it and then when I was finally able to get it to put coffee into a cup it blew the grounds into it at the end of the cycle. You get what you pay for.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    nice coffee maker

    Posted
    Annie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm happy with this coffee machine. It's nice that it can use ground coffee as well as the plastic cups. I plan to use up my K-cups, and then use ground coffee. All the K-cup plastic is not good for the environment, and that's why I have switched from Kuerig to this coffee maker.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great. Easy to operate and clean.

    Posted
    Mamasquirrel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am very happy with my Flex brew. I was not a fan of the Keurug for the price and size of the unit. The Flex brew fits easily on my counter. convienent to use and a breeze to clean. The ease of use and flexabity of cup sizes makes it a very good fit for my busy family. There is something to please everybody.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very convenient

    Posted
    Suby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We bought this as a temporary replacement when our bigger more expensive coffee maker broke. We now like it do much that we will never go back. The flexibility of using the permanent filter is great for the environment and the fact that you can also use the capsules is nice when you need the convenience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Use it everyday!

    Posted
    stephy818
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love this because I can use my coffee mug when I'm at home or remove the storage compartment and use the travel mug! Has a reusable filter so I don't have to buy liners and it has a keurig cup attachment as well! Awesome buy! I love making ice coffee for my husband and my hot brew for me :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Coffee Maker

    Posted
    RevMassey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this item for my wife who is an avid coffee drinker. At first, I was skeptical as it is not a kuerig but I must say, it was a great purchase and the price was right. My wife loves it and that makes me happy. I definitely recommend this product.

    I would recommend this to a friend