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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the 1500 Watt Phoenix Infrared WIFI Heater's ability to heat up a room quickly, especially in smaller spaces like bathrooms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats my sunroom very well. Doesn't even run as much as i figured it would need. Used it to heat a 1 car attachment garage on Thanksgiving and it done a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mounted space heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, keeps the bedroom warm during cold weather. The app used to control it could be a little more user friendly.

    I would recommend this to a friend
    • Brand response from HS Customer Service
      Posted .

      Thank you for this feedback, I am happy to hear your heater is meeting your needs! EnergyWiseSolutions

  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Radiant heater

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this heater along with the smaller one for my cabin to use with my generators when it wasn’t cold enough to need to waste actual propane while I was working on the inside. These heaters work well if you buy them with the understanding of what they are and are intended for. I purchased the Bluetooth models which were neat and worked well. You download an app called smart home and you can connect this along with any of smart device or accessories that you have that utilize the app. The connection is done via WiFi or in my case I used an old phone and connected to my hotspot. Through the app you can monitor everything and power everything on and off it’s neat. These are radiant style heaters so they don’t heat like your typical heater that blows warm air. Radiant heaters work by heating the objects near it which in return heats the room. They are more efficient and my opinion safer. They are not real loud but you do know they are on. I purchased this one and the smaller one and though it took probably 1 hour with both on I did heat my cabin which is 420sq ft or 14x30ft with 7ft ceilings. They together brought it from 44-75 before the winter came. They are more made for a room that doesn’t get good heat from the heat runs or as you’re getting ready and taking a shower. Just know they are 100% efficient but while doing so require a decent amount of energy to make the heat. Just realize if you use one every day sun up to sundown and not just as needed chances are you’re going to notice a increase in your power bill. The more often it’s being used the more you will likely notice. One using it moderately will likely only notice a small change as in a few dollars if that but all the time it wouldn’t surprise me to see a increase of a drastic amount you instantly notice say $100 +/-. That’s also a extreme example and that would require running it for hours upon hours a day basically in your room door shut using it like your own furnace because your cold. Realize any and all electrical heaters are a large draw no different than a hair dryer or coffee pot or your toaster or microwave and hot water heater. Just think about what you’re doing when using one and you’ll be fine and you’ll like it I just like to educate others on lessons I learned the hard way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not gray, totally white

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these units from Best Buy because they have the gray Wi-Fi version, but i ultimately recieved 2 white units instead. Just an FYI - dont expect the unit in the image. You won’t get it. Also, don’t expect feet. It’s a mountable unit and you can’t even order feet - the manufacturer is sold out. All of this and i havent even plugged it in yet…

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small and does the job for small rooms.. after just a little over a month, it's making noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heater

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that you can hang the heater it’s a space saver and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well but it’s a small unit, only good for maybe a bathroom, definitely not a full size room.

    I would recommend this to a friend
    • Brand response from HS Customer Service
      Posted .

      Thank you for your feedback, Let us know if you need anything. EnergyWiseSolutions

  • Rated 3 out of 5 stars

    Nice color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, match my walls and floor, love that you can control them with just the phone

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Winter time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect for my boys under 2 years old. I love that I can mount it to the wall and they can’t reach it! Keeps their room nice and warm during the winter season.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 4 out of 5 stars

    Heater

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use in my bathroom heats up real good real fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    149

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my kids rooms safe to say use it anytime in side the house

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Worth for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast to be warm. Quiet. Recommendable. Worth for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a gray one and received the white one it was so much of a hassle to even get one in the color that I want it I just can’t

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needs accurate temperature

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heatstorm heaters are great however the temperature on the unit is not accurate

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 4 out of 5 stars

    Good little heater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Came with a small level in the template making the installation a breeze. Seems to put out nice heat. Was less expensive than having an electrician have to install a hard wire unit. Seems to do the trick in a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Great Heater!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent heater! Works great using my smart phone or the remote. Heats up wonderfully! I'll definitely buy another one if I ever need to.

    I would recommend this to a friend
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