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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.3 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the Brawn Ebike for its speed, power, and sturdiness. They appreciate how fast the bike is, especially on mountain trails, and how it has enough power to help them up tough climbs. Additionally, customers feel that the bike is sturdy and well-built, making it suitable for larger individuals and rough terrain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 5 out of 5 stars

    Heybike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly! So satisfying to ride around the neighborhood!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product aesthetically, but in function it does not meet what is described in the specifications, the battery discharges quickly, and it arrived with a defect on the screen, I returned it to the store and they agreed to send me another one, but when it arrived after a delay In shipping, I received the wrong bike. Now I'm waiting for them to come look for her. for your return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heybike Brawn Electric Bike: A Disappointing Ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heybike Brawn Electric Bike: A Disappointing Ride Kudos to Best Buy for their return policy, but it’s a shame you had to exercise it three times. Overall Verdict: Avoid the Heybike Brawn like a pothole on a dark road. Save your hard-earned money for a bike that won’t leave you questioning life choices. Whether you’re commuting, joyriding, or chasing rainbows, there are better options out there. The Brawn’s flaws overshadow its few redeeming features. Consider this review your friendly neighborhood caution sign: Proceed with extreme skepticism.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong bike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the incorrect bicycle, I went to the store to see if they could make an adjustment in the price to keep the one that arrived by mistake, since I had returned one as defective, but they said they couldn't, and now I find myself waiting for Come pick up the bike for its return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great, affordable mountain e-bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is great! I live next some trails in Nor Cal, and this bike has enough power to help me up some really tough climbs. Battery range has also been ample for my needs. Love the bike!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ZERO customer service for a piece of junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a couple of very bad experiences with this model and company. Multiple malfunctions! App never worked! ZERO customer service! Arguing on warranty claim and return to the point of having to dispute with credit card company. PLEASE do your research and do not get scammed by this company!

    No, I would not recommend this to a friend
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