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Customer Ratings & Reviews

$899.99
Save $599.01
Comp. Value: $1,499.00

Customer reviews

Rating 4.1 out of 5 stars with 270 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers praise the Mars 2.0 Foldable E-bike for its speed, build quality, and portability. Many appreciate its long operating range and comfortable ride. However, some customers have expressed concerns about the battery life and brakes, while others have noted its heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 270 reviews
  • Rated 5 out of 5 stars

    Best Bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this from best buy and it was a good pick.It was easy to put together i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best e-bike I ever I have used, the battery is durable and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the bike

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bike finally, got it, put together and ready. It looks real good.feels like.I will have fun with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I have to get another one for the family.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Big bulky unit even when folded

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't go as fast as advertised, big and bulky even when folded and is very heavy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing bikes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bikes!!!! Great style, batteries last for hours !!!! You can ride more than 40 miles easily!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Customer disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with my purchase and with Best Buy. The battery was defected and to replace is just a lot of trouble the insurance I got and the manufacturer make this really hard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Heybike Mars 2.0 foldable ebike.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good buy for the price point. I' ve watched countless reviews on Youtube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    electric bike ✅️

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent products that offer best buy as well as its premium care service, I always choose to buy at BEST BUY

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The electric bike lacked good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assembled the bike myself, but the quality leaves much to be desired; the parts don't fit together properly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Heybike mars 2.0 problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 3 heybike 2.0 foldable i purchased have problems with the batteries. And hey bike customer survice does not help or try to resolve any.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hey bike 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect. Runs strong and long. No issues up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bike

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying this bike speed your gonnabwant a fastee ine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my bike did not work the first 2 week best buy sent me another one immediately and save the dated my daughter was able to go to school

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service bad bike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product defective made to jump hoops to get fixed dont have the tool to test it. Just dumb this company and bike should not be ob bestbuy they treat those who buy from them differently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Heybike Mars 2.0

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heybike Mars 2.0 it’s excellent bike I’m recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display and display controller are smaller than advertised. Display controller’ sides buttons are difficult to use Heybike could provide better tires Ride is okay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great local transportation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike! I’m using it as a mode of local transportation to school and it works wonders. Fits right under my desk at home too so it isn’t in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heybike - Mars 2.0 Foldable E-bike w/ 45mi Max Ope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product it was one of my best purchases ever I love it and recommend it to everyone great choice money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike so far, having fun with it. Can't wait to take it on long rides

    I would recommend this to a friend