Customer Ratings & Reviews

I was so excited about my purchase until, I got it home and realized what I was told was untrue . I was told you’ll only need to assemble the handlebars. I purchase did not have assembly instructions, you had to print out the very confusing and complicated instructions. I the needed to pay to have the Geek squad come to complete the assembly, only to find out the bike was defective ‼️I had to return it to the store because I hadn’t had it delivered to my home, I had it shipped to the store. I will say that the assistant store manager-Flosea, was extremely helpful with getting by return taken care of.

Great bike just it sometimes went on its own...kinda sketchy. But other than that. Its a blast.

I like the bike it’s really good goes fast no problems so far

Personally I wasn't the biggest fan of how this bike fit me (I am 6'4) and the reviews about the size of this bike are off. Not to mention the battery has little to no range

Recently bought a hey bike and love it. I definetly would recommend it to anyone.

Awesome bike! Super fast and the lights light up your path beautifully

Great bike! Go’s 28 mph in seconds. Worth every penny!!

The bike itself is ok but I bought 2 & one has a defective battery. Got to bestbuy & they say we cant help you & you say ok I’ll return it, not a chance non returnable. You dont get any help from Heybike what so ever. Its been a struggle.

Great bikes! Best purchase of the year, great if you camp or if you cant afford a car and work locally

Barely a year later and the battery died. Already called the manufacturing company and they won't do anything because i bought from best buy. Even tried to talk to best buy and got no help

Great bike! Pretty fast as well. The brake are solid.

Great product. Gets me from point a to point b. I love it.

I like my store favorite best bay are the best excelent

I have put 250 mi. on the Heybike Mars 2.0. I checked rear tire wear and it looks I might get 700 mi. out of it. I would give it a 4.5 but there is only a option for whole stars. So far issues.

I think that this bike was a great buy I hope to have for.

I bought the bike in store. Upon assembly, I found that the charger is not matching the battery, and the gear shifter is broken. I brought it back to the store 2 days later to return, and the bestbuy manager said because it is defective and they do not accept return. The store manager even fiddled around with the gear shifter and broke it even further, and he refused to take responsibility. Both heybike and bestbuy are a joke.

Excellent bike, very practical and safe, it has good battery performance

Nice and fast. Love it actually just bought to get back and forth to work. But love for pleasure

I dont like writing reviews. I am only doing this because BestBuy is asking for one. Hard to put together

Very fast, Works, Setup is fun and not too hard or long. Works like a charm