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Customer reviews

Rating 4.1 out of 5 stars with 271 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers praise the Mars 2.0 Foldable E-bike for its speed, build quality, and portability. Many appreciate its long operating range and comfortable ride. However, some customers have expressed concerns about the battery life and brakes, while others have noted its heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 271 reviews
  • Rated 4 out of 5 stars

    FAST FUN BIKE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike just it sometimes went on its own...kinda sketchy. But other than that. Its a blast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heybike Mars 2.0 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put 250 mi. on the Heybike Mars 2.0. I checked rear tire wear and it looks I might get 700 mi. out of it. I would give it a 4.5 but there is only a option for whole stars. So far issues.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY FROM BEST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Heybike Mars 2.0 looks great and would have been a great buy if it only works. Out of the box the battery is out of charge. Battery charge indicator lights are not working either. Do not buy from Best Buy. They won't help you resolve issue and no returns or exchanges. Very hard to claim with Heybike. I'm stuck with a lemon ebike.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hey Bikes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought a hey bike and love it. I definetly would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product I would not chang a thing. If I would’ve had the money, I would’ve bought two of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E-Bike

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike works great for in town use gets you everywhere in a decent amount of time, obviously not faster than a car but it works well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome E-Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike! Pretty fast as well. The brake are solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike, but have only had it one month. Set up and assembly was easy but have a knife ready lots of zip ties to cut.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    comes broken and bestbuy not accepting return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the bike in store. Upon assembly, I found that the charger is not matching the battery, and the gear shifter is broken. I brought it back to the store 2 days later to return, and the bestbuy manager said because it is defective and they do not accept return. The store manager even fiddled around with the gear shifter and broke it even further, and he refused to take responsibility. Both heybike and bestbuy are a joke.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Mars 2.0 hey bike

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this bike was a great buy I hope to have for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Catalina fishing bike

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and strong feel safe when riding it good distance

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Heybike 2.0

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast. Love it actually just bought to get back and forth to work. But love for pleasure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honestly ok bike, but always research first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I wasn't the biggest fan of how this bike fit me (I am 6'4) and the reviews about the size of this bike are off. Not to mention the battery has little to no range

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gets me from point a to point b. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not buy this bike youll be sorry you did.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike itself is ok but I bought 2 & one has a defective battery. Got to bestbuy & they say we cant help you & you say ok I’ll return it, not a chance non returnable. You dont get any help from Heybike what so ever. Its been a struggle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    E Bike Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, Works, Setup is fun and not too hard or long. Works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bike!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike! Go’s 28 mph in seconds. Worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice e-bike. I love the pedal assist and it’s comfortable to ride.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Assemble the thing-or offer assembly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the bike would come assembled. There was no place in the online process to ask that it be assembled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful bicycle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bike, very practical and safe, it has good battery performance

    I would recommend this to a friend