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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 9 pm
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Customer Ratings & Reviews

Your price for this item is $1,199.00
The comparable value price is $1,799.99

Customer reviews

Rating 4.1 out of 5 stars with 89 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the Tyson Foldable E-bike's foldable design, long battery life, and comfortable ride. They appreciate that it folds easily for storage and transportation. Riders also find the price to be reasonable. However, some customers have mentioned that the e-bike is on the heavier side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 89 reviews
  • Best Buy Employee

    Rated 1 out of 5 stars

    Sure they look cool, but don’t do it!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike came with a few issues so I reached out to heybike support the first day. Customer support is abhorrent and took the first week of return policy to even respond, then drug out responses for another 2 weeks, attempted charging me for the fix, under warranty, claiming that “some time has passed since I purchased the bike.” Yes, 3 weeks have passed and that’s still under your warranty. No one is owning up to it and I’m stuck with a bike that doesn’t do what it says it will. Honestly, buy something else with better proven support. It was a red flag all reviews out there were sent a sample by the company. Run away. They are purposely pushing you out of your warranty period so they don’t have to fix their garbage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fun Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great bike. The kickstand broke off cuz it’s located in a bad spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fix that detail!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a lot but the battery life is not good, need it fixed that detail

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed I received the wrong color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little upset because I paid for a Green Tyson e-Bike and received a white bike instead!! Its a prize so when we finally opened it, we noticed the wrong color but it was too late do a return on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged and missing parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money don't buy this bike. When I received mine it had missing parts so I couldn't put it together. Plus it came damaged paint was scraped off one the bike.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great bike to have. People love it every where i go. Lot's of fun. Really opened up my world a lil bit...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HeyBike Tyson!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase , within a month and a half I have 450 miles on my bike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is awesome i highly recommend it for adventure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice e bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bike lots of tech. Get it set up by a bike mechanic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bike

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and good functions if you want one you can get that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it's worth every penny I spent on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heybike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike has plenty of power but does have a few flaws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome e-bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bike recommend to anyone A++ easy app adjustment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heybike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy needs more antitheft it got stol a n quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bike

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best we love it highly recommend !!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brakes are rubbing on new bike

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brakes are rubbing on new bike. Tried to adjust, no success, will go to bikeshop. Why do I have to do it with new bike??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dangerous/Fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning charger will cause bike to catch on fire if put on metal surface. Also missing washers underneathe the battery compartment which causing the screws to pucniture through the casing. Seems like they built a I.E.D. and now are offering it exclusively to purchase through best buy. Awesome

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing. But i wouldn't recommend it!! NOT WORTH YOUR MONEY. I got this Ebike on March 2nd the pedals stopped working already. Was great for the few months but for this price I hoped for better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor QA

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike arrived damaged. Very poor customer service when I tried to resolve. Had to return to my local Best Buy 55 miles away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You make a bike that vontrolled and set up by an app then make a good app not crappy app, the bike jumps in any assist level also the lights stays on by itself

    No, I would not recommend this to a friend
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