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Customer Ratings & Reviews

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$879.99
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Comp. Value: $899.99

Customer reviews

Rating 4.4 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the EX6 Electric Bike's ride quality, speed, ease of use, power, range, battery life, and overall performance. Many have found the bike to be smooth and fast, and they appreciate its power and long battery life. However, some customers have reported issues with the brakes failing and difficulties during assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-69 of 69 reviews
  • Rated 1 out of 5 stars

    Horrible bike even worse customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike came assembled with the wrong kickstand it was to long for the bike and never worked.my 13 yr old rode it approx 2 months routine riding and the back wheel fell off while he was riding it. The wire stripped out of the wheel and bike doesn’t work now. I contacted the company and they are no help the motor is on back order and when they get it they want me to fix it. The bike was 3 months old and not cheap it should last Best Buy also didn’t stand behind it and said i was burnt

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bad wheels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the product is high but the quality of the wheels is low.

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 1 out of 5 stars

    No Brakes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brakes wont work after a few hours of riding. Strongly not recommended!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect get around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever for father n law. The use of the bike it put to work everyday. He says installing was easy and read friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great eBike for Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great e bike for the price, we purchased 2 this past summer to ride around! Assembly took a bit, took a while to figure out one or the pedals screws in counterclockwise and the other clockwise! But well worth it for cruisin’ around!! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Awesome bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is awesome! The power is incredible, and I’m super impressed by the value and quality it offers. It’s a great deal for anyone looking for a high-performance electric bike!

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Love this Bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bike. This car has great quality at a great price. I can ride this bike to the supermarket instead of driving a car. Love it! I would recommend this to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gift I ever received

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best birthday gift ever! So easy to assemble and the quality of the bike is great. I ride it to work everyday now! Highly recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy, stay away - poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Buy this bike. It's one of the poorest quality. I bought two for my children to go to college, and both ended up having brake issues. It's unusable now, and I wasted around ~1800, including taxes. It's a total waste of money. Stay away, please. Buy some good bikes with better warranties from Coscto or REI.

    No, I would not recommend this to a friend
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