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Customer Ratings & Reviews

Your price for this item is $439.99

Customer reviews

Rating 4.6 out of 5 stars with 144 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the U2 Electric Scooter's speed, build quality, and portability, making it ideal for inner-city travel. The scooter's comfortable seat and impressive range and battery life are also appreciated. However, some customers find the scooter to be a little heavy. Overall, the scooter seems to be a fun and reliable mode of transportation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 144 reviews
  • Rated 2 out of 5 stars

    Battery Level Drops Quickly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my U2 for 10 days I really liked it but I couldn’t go 4 miles to the beach and back unless I used the E and D speeds which are 11mph and 16mph if you use S or 20mph it would be down to the last bar and blinking after 5 miles. It then takes 5-6 hours to charge all for a 20min ride.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Portability, Range

    Rated 5 out of 5 stars

    Excellent choice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, range, ruggedness, and carrying capability—perfect for longer trips, mixed surfaces, or running errands with cargo.Deliver excellent value with thoughtful design touches, strong build quality, and user-friendly feature.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Range, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Value

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how good the build quality is for the price; the whole unit is solid. Speed and range are above average for the price, as comparable scooters are typically hundreds of dollars more. My only gripe is that the front fender for the front wheel is a bit off centered in comparison to the wheel, but that could be due to my own error when assembling it. If I could give 4.5 stars I would, but I think given the value on offer, I can forgive small things.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Comfort

    Rated 5 out of 5 stars

    Excellent E-Bike and Great Buying Experience!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The e-bike itself performs beautifully — the motor is smooth and responsive, giving me just the right amount of boost on hills and longer rides. The battery life is impressive, lasting several days of commuting before needing a recharge. I also love the build quality: the frame feels solid, the brakes are reliable, and the ride is comfortable even on rougher streets.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write it to work almost every day it's true to its battery and gets me from point A to point B pretty quickly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    HiBoy U2 Electric Scooter – Detailed Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HiBoy U2 Electric Scooter is a compact, seated electric scooter designed for urban commuting and leisure riding. It offers a comfortable seat, solid build quality, and decent speed and range for its price. Pros ✅ Comfortable Ride – The padded seat makes long rides more enjoyable. ✅ Decent Speed & Range – 20 mph top speed and 25-mile range are solid for urban commuting. ✅ Dual Drum Brakes – Provides strong braking performance for safety. ✅ Affordable – A budget-friendly option compared to high-end seated scooters. Cons ❌ Not Ideal for Off-Road Use – Works best on paved surfaces, struggles on rocky or gravel terrain. ❌ Limited Power – The 350W motor is adequate for city riding but may struggle on steep inclines. ❌ Some Users Report Issues – A few customers experienced rear tire flats and had to replace the inner tube

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Range, Speed

    Rated 5 out of 5 stars

    Senior citizen bliss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not be happier; seat is comfortable,25 mile range is probably right. Longest I have gone is 14 miles and still had plenty of power. 20 mph is attainable, but I'm comfortable cruising at 15. Had quite a few complements on it,and more than a few intend to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great all around scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    11 mph eco 17 mph Drive 20 mph sport. Im 225 and it has no problem pushing me along. I even connected a scwinn bike trailer to it. Perfect for getting around or having fun with the family. I uploaded a review on youtube “Hiboy U2 Review After Unboxing – Best Budget Ride of 2025”

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability, Speed

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is sturdy goes 32 mph easy to fold up and lots of fun

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 3 out of 5 stars

    Decent scooter but not for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the scooter for a way to get to work. It goes very fast and it easy to use. However, the seat doesn’t stay in place and it is super heavy to have to carry. Also there aren’t good instructions on how to put it together so it is a little confusing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great ride!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is awesome, and the price is not bad. Didn’t expect that it would be fast even on E mode. Power and distance as indicated. Bought it for my daughter, ended up buying another one for me. Great ride. The basket at the rear helps a lot for transport.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Using as ride to school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for short commute. My other half is using this to go to school and it has been amazing! No issues…only downside is its too heavy and assembly was hard. But overall, its a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scoot, Scoot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was missing a few nuts. This review would have been a 1 star had that spoiled my son's Christmas excitement, but luckily it was a standard M8x1.25 and I was able to use some from a bicycle. Manufacturer was quick to reply (within 24 hours) and send me replacements. Overall the build instructions leave a lot to desire. I wasn't able to easily find the YouTube video, but again, the manufacturer was quick to send me a link, but even still, there is some ambiguity with the assembly of the front axle. Seeing as there is really one a dozen steps or so, I'm not sure why they dont make a more detailed sketch of this critical component. Never the less, it was less than 1 hour to have it built and ready to ride. The set screw that holds the front axle aligned to the handlebars (when the neck is folded over) for me needed to be extremely tight. Our first go, I put it quite snug, but it became misaligned after a few rides. I had to realign and put some really good torque on it. It comes with a lengthy Allen key, and using this tool I got it about as tight as I could, with no extra leverage. All that aside, our middle schooler loves it! It has 3 settings for speed and is perfect for him to get comfortable learning to ride his 1st electric scooter. I would recommend this product to anyone who is at least slightly mechanically inclined, as the build is only needed once. As for the scooter itself, it seems very solid and worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to ride, easy to assemble, long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, great quality and very durable. If your looking for a great combination of all scotters, this is def a must.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great overall for price an practical use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable so far, using it for work and back about 4 or 5 mile round trip only uses up about one of the four bars of battery power. Everything was pretty easy to assemble and even thinking about purchasing a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Scooter Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love feeling the breeze blowing through my hair. Best purchase ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    SO MUCH FUN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH MY GOSH! THIS IS SO MUCH FUN! We are now a 1 car family. I wanted something I could ride around to do errands and just get outside when my hubby has the car. We call her Valkyrie. We live in a senior community and I ride her EVERYWHERE! it can go on the walking trails easily because the tires are a little bigger than your standard scooter. It goes up to 22 MPH. It has a 25 mile radius on one charge. This is perfect for having fun or running errands. Little basket on the back is perfect for those small grocery runs. I always come back with a smile on my face after tooling around on Valkyrie. Easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Hiboy scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my scooter will be handy when i go camping. Rode it around in the yard and it really goes fast. Will be handy for long trips to the bath house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great, its fast, charges fast, and the battery lasts a long time on one charge.

    I would recommend this to a friend
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