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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 90 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the 2.1-Channel Soundbar with Wireless Subwoofer for its exceptional sound quality, easy setup process, and affordable price point. Many customers rave about the soundbar's clear and immersive audio experience, while others appreciate the hassle-free installation and great value for money. However, some users have expressed concerns regarding occasional volume fluctuations and intermittent issues with the automatic power-on feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-90 of 90 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent…………………………….,,,,,,,,,………………………..excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only works for 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the sound bar for about 6 months, didn't use it very often. It now will no longer pair with the subwoofer and I've gone through the process and the instructions several times.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Tok713, thank you for purchasing the Hisense HS212F and for taking the time to provide us with feedback. We're sorry to hear that your sound bar is no longer pairing with the TV. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Do not buy this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub and soundbar will no longer connect after a month of use. Tv speakers sound better than this thing. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi EdwardK, thank you for purchasing the Hisense HS212F and for taking the time to provide us with feedback. We’re so sorry to hear that you are having issues with your sound bar. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Hisense sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Very “tin can” sounding. Weak subwoofer. I would return it but not able to as it’s past the date of return. Don’t waste your money!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi TomS, thank you for purchasing the Hisense HS212F and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hisense must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected in a theater system. Superb sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soud is super cool,easy to install.. i really recommended

    I would recommend this to a friend
  • Cons mentioned:
    Auto power on, Connectivity, Volume

    Rated 1 out of 5 stars

    disappointed to late to return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked ok for about 3 weeks hooked to the arc hdmi. then stopped turning on automatically intermitently, volume swings and not in sink with people talking on screen, and occasionally just turns on by itself with tv off and then yells "connected" while we are in other part of house or sleeping. connected to hisense 55 inch tv so not pairing very well.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Santa2021, thank you for purchasing the Hisense HS212F and for taking the time to provide us with feedback. We're so sorry to hear that you are having issues with your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Happy movie watcher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would not recommend this product (IMO)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many issues with this purchase! Unfortunately I had to return it.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi SharennahB, thank you for purchasing the Hisense HS212F and for taking the time to provide us with this feedback. We're sorry to hear that you are having issues with your sound bar, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Not loud enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but you have to be almost past 60 to really hear it.

    No, I would not recommend this to a friend
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