Customer Ratings & Reviews

Unfortunately the front left speaker blew after an hour of use. Id rate the speaker system itself a 3 out of 5 stars. Sounded great but definitely needed some tuning of mids and highs. Bestbuy made the return process super easy.

The sound bar is perfectly fine. The subwoofer leaves a little to be desired. Additionally, DIRECTV does not have hisense as a option for the remote so you have to use two remotes unless you want to buy a universal.

It was soo excellent , good reviews I love the sound system , thanks Best Buy!!

Poor integration with Hisese TVs. Audio fails to remain stable while switching inputs and certain apps. Poor refinement leads to continuous reboots for the TV to select the appropriate audio profile. Dolby audio sounds good but often reverts to TV mode.

Best service and professionalism we have ever experienced

Works as expected. It’s the item I never knew I wanted. It makes the watching experience so much better. I have no buyers remorse at all.

This soundbar was very reasonable in price. It may be a good match for some but the one I purchased had a buzzing noise at low volume that was distracting.

The return was simple and so easy... no hassel....

I had the best experience buying from Best buy. Excellent customer service

Got this soundbar set up specifically to match my Hisense 65U8H. Unfortunately the audio ears connection constantly resets and reverts back to the TV speakers. When it stays connected it sounds great however it is frustratingly unstable in keeping its connection. You would think a Hisense TV connected to a Hisense soundbar would be the best setup but guess again.

Don't. Just don't. This is marketed as an entry-level Dolby ATMOS soundbar, but what it really turned out to be is a giant disappointment. The treble seems to have been cranked up for vocal clarity, but it's entirely too harsh and gritty. The midrange to fill in behind the treble is non-existent, and the bass is laughable. I needed to stick my head next to the subwoofer a few times to make sure sound was even coming out. If you're ever in a store, check out the unit yourself - it's just as mediocre there. Do yourself a favor and spend the extra ~$100 for something that offers better quality if you want ATMOS. Otherwise, find something else in this price range, because this ain't it.

ok sound could be better works best with tv under 50"

I really wanted to like this product, but the quality or lack thereof should’ve led me to choose a more reputable product.

The HDMI passthrough is horrible at best, if you're trying to passthrough a PS5, skip this one

I recently purchased this soundbar to accompany my Hisense U8 TV, and I've had mixed feelings about the decision. While the soundbar certainly delivers in terms of volume and bass presence, it lacks the control over sound quality. The soundbar comes equipped with several preset modes, yet none seem to satisfy my auditory preferences. The primary issue lies in the crossover settings for the subwoofer, which I find to be set too low, while the cutoff appears high. This results in a noticeable void in the lower mid-range frequencies, leading to an awkward listening experience. The bass, although punchy, tends to dominate within its narrow frequency range, often overwhelming rather than complementing the overall sound profile. The only workaround I've found to mitigate this overpowering bass is to reduce its volume, but this feels more like a compromise than a solution. In this case, the absence of discreet equalizer options and a subwoofer crossover adjustment has been a significant drawback. It's disappointing that users are not provided with the means to fine-tune the audio to their liking, especially given the potential of the hardware. In conclusion, if you're considering this soundbar for its ability to get loud and deliver strong bass, it certainly meets those criteria. However, for audiophiles or those particular about their soundscapes, the lack of customization options might be a dealbreaker. I find myself wishing for a more adaptable sound system that allows for a personalized audio experience.

The red light on this soundbar stays on after the power is off. No customer service. This started happening 6 months after purchase. Also the bass is too heavy.

This sound bar with the Separate Bass is just awesome. Crystal clear music and speech with a Great low end Bass!! Retired Band & Orchestra Director. and this one cuts the mustard!! A+++

I wanted a soundbar for my 55 inch TV in my bedroom. I didn’t want to break the bank. I did some research and decided on the Hisense 3.1.2 Atmos soundbar. I’m Glad I did. I have a vaulted ceiling so the ATMOS isn’t perfect. But the sound quality is better than I expected. I would recommend it. Highly satisfied.

This is a good budget soundbar giving you enough base and clearer voices to enhance your movie and gaming experience.

Good soundbar! Pairs well with my Hisense Roku Tv. Thank you, Hisense! for providing a soundbar capable to deliver good quality sound at a price everyone can afford and to Best Buy for having it available in their stores.