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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 3.1 Channel 480W Soundbar with Wireless 6.5" Subwoofer (HS3100)'s sound quality, noting its powerful and immersive audio experience. The ease of setting up the soundbar is also a highlight for many users. Additionally, the soundbar receives positive feedback for its great speakers and clear sound, especially the quality of the bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 3 out of 5 stars

    Needs more mid range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, got it for an office set up, but fell short in the mid range.. Subwoofer needs more umff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced it almost immediately Spend a little more and get something else I replaced them with Roku speakers and they are great

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi StephenB, thank you for choosing the Hisense HS3100 and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. If you ever consider Hisense again in the future, we’d love the opportunity to deliver the full experience you were hoping for—this time, with everything working as expected. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash piled to the sky. Hot wet stinky garbage!!!!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense HS3100 and for sharing your feedback with us. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just stopped working and I can barely get the subwoofer working.. I'll never buy anything from best buy again

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Shiner, Thank you for choosing the Hisense HS3100 and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Surround sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround sound system is what I use was looking for and at a great price

    I would recommend this to a friend
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