Customer Ratings & Reviews
- Model:
- 32H5500F
- SKU:
- 6402785
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 32" Class H55 Series LED HD Smart Android TV for its exceptional picture quality, affordable price, and easy setup process. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the cost-effectiveness of the product, considering it a great deal for the features it offers. The straightforward setup process is also highlighted as a positive aspect, with users finding it quick and hassle-free.
This summary was generated by AI based on customer reviews.
Go with roku TV instead
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes up, apps crash constantly. Would not recommend.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5500F and for taking the time to provide us with a feedback. We're so sorry that your TV freezes and crashes the apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Wrong items not a happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong tv that I ordered not only once but twice not a happy customer
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Vera, Thank you for your interest in the 32H5500F. We're sorry to hear that you got the wrong unit twice. We do hope you get the correct unit next time around. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Many problems with internet...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary to reboot Internet almost every time....
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Alain, Thank you for your interest in the 32H5500F. We're sorry to hear that you are having issues staying connected to the unit. This is not a typical issue with this television. In our experience moving the TV closer to the router, and resetting the router are potential fixes for this issue.
If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Best tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv for the price and quality the sound and look great.
I would recommend this to a friend great small smart tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price we paid this has been a great tv! years later daily use, still works great!!
I would recommend this to a friend- Pros mentioned:Picture quality
Buyer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I were looking at tv's for our guest bedroom. Nothing too fancy or expensive but would have a nice picture. I read quite a few reviews on this tv and there were a couple of things that had me second guessing myself but it was only going to be used when there were guest in that room. Set up was ok. Not as easy as our LG's, I had read there is lag time and this tv had that. But the picture was nice for the room size, sound was ok. The tv was turned on 5 times. On the 6th time there popped up a notice that there was a failure. I contacted Best Buy, they could not help because it was past the time they could help so I called Hisense. I was told they would send an update to my email I just needed to down load that onto a thumb drive and plug it into the tv and the install would fix the issue. But it would take them 24-48 hours to get me that link. It has now been two weeks. I have contacted them again and was told that they are having issues and I should receive the email with the link in the next 24-48 hours. I am not holding my breath. I am giving them the one last chance before trashing it and getting another brand tv. My husband told me to get rid of it after the first call to support I made but I said no, we spent the money on it and it should be an easy fix according to the company and we have not owned it for more than 30 days. At this point I am ready to also be done. My review is not to spend the money on this brand. Support is lacking and the product in my case has not worked.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Michaele, thank you for purchasing the Hisense 32H5500F nd for taking the time to provide us with feedback. We’re so sorry to hear that you received an error message on your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Great budget tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv for the size. The tv itself is great but the android smart menus etc are super slow and sometimes error.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Deng, thank you for purchasing the Hisense 32H5500F and for taking the time to provide us with feedback. We’re sorry to hear that the Android operating system is slow. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Remote control
AVOID
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AVOID this model! We have TWO other 32" Hisense Roku TVs that we like - thought we were buying a thrid of the same model. This one does not use a Roku remote, does not allow AppleTV app, and does not show the Roku Channel - it appers to be an old model.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 32H5500F and for taking the time to provide us with a feedback. This is a android base television, regrettably, Roku is not apart of this software. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
WORST TV EVER!! Stay away!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television is so slow! It turns back on after you turn it off. It freezes. I've had it for 3 months and used it sporadically. It is the worst tv ever. I've owned a tv from 2014 and THAT works better than this trash. Please don't get this I beg you. It is not Apple compatible either. Buy anything else!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Sammy, Thank you for purchasing a Hisense 32H5500F and for taking the time to provide us with feedback. We're sorry that your unit is moving slow and power's on on it's own. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team