Customers are pleased with the price, picture quality, and easy setup of the 32" Class H5500 Series LED HD Smart Android TV. They appreciate that it is a smart TV that works well for kids. However, some customers have experienced issues with the TV being slow, freezing, and having long loading times.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 616 reviews
Pros mentioned:
Picture quality
Cons mentioned:
Google assistant, Remote control
Rated 2 out of 5 stars
Can't stand it.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Okay, the price is perfect for a bedroom TV. And the TV serves decent quality picture from leaf antenna. Two stars for those attributes.
Now, here is the crazy part of this TV. It is 2.4GHz only. So forget having a 5GHz WiFi network at home. The Android TV experience is aweful; the TV takes a full minute to start up, like your Android phone. So, be patient after hitting the power button on remote. Oh by the way, the TV does not have any physical button. So, don't lose that remote. Talking about the remote, it does not have a mic, making Google Assistant completely useless. Now, it's a smart TV, so why not use a browser? Well, it's an Android smart TV, so no internet browser available in Play Store. So, all in all, I am returning this machine back to BB for a refund. Oh by the way, this is a confirmed 720p TV.
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hisense USA apologizes about the experience you have had with your 32H5590F, the TV should not take a full minute to power on and a software update may resolve that issue. The Power button for the TV is located on the IR Indicator for the TV, and though a voice remote is not included in the package the unit is compatible with the Google Home app and Google Home Products. Please give us a call at 1-888-935-8880 to get the TV software updated. .
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Great little smart TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV for our guest bedroom. I couldn't believe the price.
It was a Black Friday special. it was easy to set yp and works great. We don't have a cable box in the bedroom, but it works off our internet for Netflix, You Tube, and several other streaming channels.
Also, it can stream from android phones or tablets. It is such a great addition to the guest room.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great TV for the price.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good picture. It was to set up and comes with plenty of apps.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for our son
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WE bought this for our special needs son who loves to still watch VCR tapes and DVD's. The best buy salesman knew just which TV to recommend, as it also lets us connect wireless to our internet, giving him additional viewing choices. Picture quality is great, and very easy for him to operate with his VCR/DVD player. So far we are very pleased with this unit!
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great 2nd TV
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture with controls that are easy to use. Got it for the bedroom, and it's the perfect fit. Great second TV. First time buying Hisense, and will be strong contender to replace our main screen in the living room when that one gives out.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 4 out of 5 stars
great tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was honestly a little impressed with how easy it was to set up as well as how easy it is to navigate. The volume could be a little better however we connected a soundbar to it and it's perfectly fine we were going to do that anyway. but overall picture quality is actually better than I expected.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Nice TV for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote doesn’t power the tv on for some reason, I’ve tried to redo setup and everything so you have to turn the tv on by hand and the price went up $20 between the time I seen it online & 12 hours later when I went to purchase it.
Other wise it’s a nice tv. Good picture quality
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good Store Brand TV
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this tv for a little over a year and for the price its a good buy. I have purchased 2 Samsung TVs over the last few years for other room and originally purchased this TV for the kitchen. It’s not a big deal but the sound bar is measured by movement and not by numbers, I prefer numbers but the sound is nice and loud even at the lowest end so be careful. Picture quality is good, it’s not full of extras but it’s definitely high definition. This TV has a good amount of streaming services to choose from which the options contains the main ones that I use. Do your research on this before purchasing for other apps. Overall I’d buy another as it does what I need for it to do plus even my pricier Samsung TVs have issues.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Turn on time
Rated 5 out of 5 stars
Great TV for Smaller spaces and bedrooms
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the TV is a bit slow to turn on but that was probably because it was updating firmware/software. PQ is good for the price of the TV. i thought this was a ROKU TV but found out that it is just smart TV. the ROKU version was much more expensive than this tv on BF sale.
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Great TV - great price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice TV at a great price. Bought this one for my bedroom. We have Roku TV's in our other rooms and I wanted to see what the Android TV was about. Easy to set up and use. Great picture and sound.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
best features, bluetooth, picture quality, sound
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like this TV. Needs better feet, weak feeling. Picture quality looks great. Better sound than others I have used, Wireless connection was quick and easy and bluetooth pares quickly.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for Great Price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Hi Sense TV is a great small TV - picture is very sharp, very easy to set up. Description of TV is perfect. I would recommend this to anyone looking to fill a small area with a great TV for a great price
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best bang for the buck.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for the $79.99 BF special. One of the best budget TV purchases I've made. Haven't used it much yet but the picture and sound are way better than I expected. It did go thru a few reboots while performing the initial setup but after that it was fine. I bought 2 of these for a basement setup with an HDMI splitter and external sound. I wish I bought 2 more for the value. You absolutely can't find a better TV for $80, even for a few dollars more than that.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Great tv for the price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took a while to set up. It required software updates. It is a little less easy than a Roku tv. I'm still not real clear on all the apps and how they work. It loads more quickly than my old tv with a separate roku. Part of the issue is there are so many apps and settings. It took me a while to figure out how to turn off the closed captioning. For the price it's a very good television. Thank You.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I love it it the smart tv from Bestbuy.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it it the smart tv I bought from Bestbuy.
Anyone who want to have a small 32 iches tv I would recommend buy this tv.
It even have Bluetooth feature.
I love it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Kids love it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought two of these so both my boys could have new TVs. They both love them and love that it comes with apps already setup. Sound and picture are great.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 4 out of 5 stars
SatisfiedCustomer
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took a chance on purchasing this brand and I have not been dissatisfied. It was easy to setup and get going. Very nice picture also.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great value
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Hisense TV has excellent picture quality. Remote is easy to manage. In all great value for the price.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up with my google account. It connects well to my network and streams my on line content. Good sound for the garage. Best black Friday purchase ever.
I would recommend this to a friend
Pros mentioned:
Smart tv
Rated 5 out of 5 stars
Great TV for a great price!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is definitely worth what I paid for it. I bought it for my daughter's room for her birthday and it is exactly what we needed. She was needing an Android TV so that she could select her specific Netflix shows instead of having to talk to her Google Home to tell it what she wanted to watch. This meant she watched the same shows and movies over and over again because she didn't know what options she had to choose from unless we looked it up for her first. The quality is really good as well. I will be purchasing another one soon for my son's room.