Customer Ratings & Reviews
- Model:
- 40H4C/40H4C1
- SKU:
- 7306011
to a friend
Customers are saying
Customers are impressed with the picture quality, calling it "pretty decent." They also appreciate the affordable price and the convenience of having a smart TV with Roku built-in. The easy setup process is another advantage mentioned by many customers. However, some customers have expressed concerns about the durability of the TV and the need to use two remote controls.
This summary was generated by AI based on customer reviews.
Dead out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never turned on...bought brand new from Best Buy. Red light came on when I plugged it in but it never turned on. Called their customer service line and they said product failure and return to the store. AAARGGHH.
No, I would not recommend this to a friendIt's great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my wife and she loves it and it made me look like a good husband
I would recommend this to a friendPoor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have att u verse. Attempted to connect this tv to my existing cable box. Says "just a sec" for like an hour! I gave up and took it back. Roku not ready for the big time...
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great, at first
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV at the end of May. The audio out (headphone jack) didn't work from that start, not a big deal as I used the optical audio instead. Picture was great and all the apps were working. About 1 month after use, apps started to close out after a few minutes of watching, then the power started to cycle off whenever it wanted. Would not recommend this due to the longevity issues.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi, the symptoms you are reporting sound like a firmware issue. Because Roku is responsible for the TV's operating system, we recommend contacting Roku support at (888) 600-7658 for a firmware update. If you continue to have any issues after the update, please let us know at 1-888-935-8880.
Hisense
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hisense this company's warranty personal and expectations are extremely poor. I bought a Hisense Tablet for my 17 year old daughter one year ago and when I tried to get use of service threw warranty due to the charging port not working I was told if I didn't sent the charger with the tablet dont bother they wouldn't fix it. Along come July and I got a phone call for a customer service satisfaction Whoops. Needless to say they had a man call me to try to set up service on the tablet it was not fixed and they shipped it to a different address it took over 2 months to get it back and it still does not function correctly, I emailed the man and he emailed me back he said he don't work in that department any more. LOL they are a joke it is not worth to buy a cheaper product because thats what you get when you buy a cheaper product.
No, I would not recommend this to a friend- Cons mentioned:Volume
Low volumn
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After hours on hold with roku tech support and hinsense I have to rate this tv as very poor as the volume is so low on some chann els
No, I would not recommend this to a friend Great at First
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked TV up on Sunday July 10, and by the 12th unit started acting up. (Hanging on boot screen, then lost all network connectivity and would not connect to network at all, showing MAC address as all 0's. Tried to reset and then it got stuck in endless loop and still would not connect to any network. I own a couple HiSense Tv's and this one was nice at first but not happy at all with the components and workmanship of this unit. Returning unit as defective and looking at other options!
No, I would not recommend this to a frienddead tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a tv on black Friday but I barely took it out and set it up I guess the screen is cracked on the inside didn't even get to use it walmart wouldn't return it been more then 90 days I'm steaming mad I didn't break it so obviously it was broke when I bought it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi, Mandy. We certainly apologize if your TV may have been broken prior to purchase. Give us a call and we will see if there is anything we can do to help: 888-935-8880. Thank you for your feedback!
dont buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in November and Saturday stop working. I call factory and they told me it looks like is main board. It isn't even one year and this TV stop working. I don't recommend to get it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .I apologize for the issue you are having with your TV. Please contact a representative directly at 1-888-935-8880 for troubleshooting assistance. Be sure to be with the unit and have the model number ready when you call.
unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for about 8 months. Then it began restarting every five minutes. I like the Roku but I'm going with a different brand of TV next time. FYI Hisense and Sharp are the same units.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi, please contact us at 1-888-935-8880 so we can help you with your TV.
doesn't turn on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the tv today, worked perfectly for a few hours. as soon as I get in bed to watch it, it doesn't turn on. I've tried multiple thing. but nothing works. it's going back to the store.
No, I would not recommend this to a friendReturning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi did not work and did not see any of the 4 networks in range. Its going back tomorrow. Its what I get for going cheap.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi, Greg. We're very sorry for the issues you experienced with your TV's Wi-Fi. Before you return the unit, give our support team a call. Our tech guru's can help troubleshoot the issue over the phone in real time. Call our friendly and helpful team at 888-935-8880, and ask to speak with a tech guru! - Warmly, Harley from Hisense USA!