Customer Ratings & Reviews
- Model:
- 40A4H
- |
- SKU:
- 6501780
Customer reviews
Rating 4.2 out of 5 stars with 518 reviews
(518 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, ease of setup, smart TV features, size, sound, and gaming capabilities of the 40" Class A4 Series LED Full HD 1080P Smart Android TV. However, some customers have expressed concerns about the slow performance, reliability issues, and the confusing remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Sound quality is good. Purchased for guest apartment and please with its presence.
I would recommend this to a friend Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. 3 months in get the message”your device has failed verification System halted” and I can’t do anything. The TV turns off by itself after 60 seconds. I can’t change settings or do anything. What consumer product is this? Just terrible. Looked up what to do on the web and of course it’s not working. And honestly I’m not sure if the is Android or Hinsense related but I don’t really care. Don’t waste your money on this.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable appliances and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Purple Tint and no sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv on Black Friday 2022. The TV was fine when I plugged it in around February 2023. Around July 2023, the TV kept getting a purple tint and no sound when using HDMI. It would go away after rebooting the cable box. I tried getting a new HDMI cable and swapping the cable box, but the TV continues to have the defect. I turned the TV on maybe 20 times. It’s too late to return at this point. I wouldn’t recommend this TV or any from HiSense.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AndrewH, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Piece of Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest piece of junk you could possibly buy. I noticed that it wasn't responding to the remote very well after about a month. And now, less than 4 months after purchase, out of the blue it no longer responds to the remote. And yes, the batteries are good. I was hesitant about buying this brand of TV and I should have listened to my gut. Don't buy this crap.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Bill, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is not responding with the remote. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
keeps turning on and off defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it's just my luck probably. However, I noticed that when I turn on the TV the it immediately turns off and it repeats this for a while and eventually stays on. Also, it seems to keep changing it's input automatically. It goes from TV to input. 2 to something else doesn't make no sense. I believe the TV is defective either way, I'm probably going to avoid this brand from now on just in case
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DanielM, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 4 out of 5 stars
Tv review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the kids to watch Netflix wall mount is a must to have no tip over problems. Reallllly light tv. Need one for the laundry room
I would recommend this to a friendRated 2 out of 5 stars
Error messages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV takes a long time to load and I always get error messages and have to close the app and restart.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MariaH, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with feedback. We are sorry to hear that you are receiving error messages. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Smart tv
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the tv quality. Found it on sale for black friday
I would recommend this to a friend Rated 1 out of 5 stars
Can't handle the most simple of tasks.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TLDR: LOOK ELSEWHERE Basic calculators have more processing power than this unit. Its so terrible, I've decided to use my Shield TV as opposed to this thing's Android UI. However, it will not pair with it, so no sound control. This tv isn't anything over $70. Picture is lackluster, pretty terrible smearing. Color accuracy is abysmal. Will be returning.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi IanA, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and fit our application bedroom perfectly
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality for fraction of price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at great price! Very vivid colors and contrast.
I would recommend this to a friend Rated 2 out of 5 stars
Not a good quality picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I was replacing it for a Insignia,but I had to return it. Horrible picture quality.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Carlos, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Hisense makes no sense.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this product. Setup was a problem. It didn't sync up to antenna or firestick. Called customer support and was definitely unimpressed with service. Definitely would never buy any products from this company again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Mikee, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with this feedback. We're sorry to hear that you are having issues with your TV, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Rated 4 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift and the person is already using it with no issues .
I would recommend this to a friendRated 5 out of 5 stars
Best Value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and great television. I only wish I purchased it during the Black Friday sales event because the price was even lower. Regardless, I am satisfied with my purchase.
I would recommend this to a friendRated 2 out of 5 stars
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dull picture and very bright large standby light. Budget tv for a budget price.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JeffN, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Worst Tv ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give them no stars, the tv was turning off by itself. I contacted the company, and they gave me the run around even though I was under warranty. Please purchase at your own risk. The worst customer service ever.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi GladysM, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working properly. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Too slow for daily use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waaayyy toooo sloooowwwwww. Feels like an old android phone. I've never been in a situation where I wondered how much RAM my TV had. Buy a dumb tv and put a roku on it, you'll have a much better experience.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Adam, thank you for purchasing the Hisense and for taking the time to provide us with feedback. We are sorry to hear that your TV is moving slow. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 2 out of 5 stars
not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noooot good very cheap qaulity omg omg omg woah vey bad
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JohnA, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with feedback. We’re so sorry to hear that you are not satisfied with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Terrible tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is terrible. Half the time it doesn’t work, and sometimes it disconnects from the antenna. It always has captions on, even though we have them turned off in settings. I definitely do not recommend this tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Baxtermilo, thank you for purchasing the Hisense 40A4H and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is not working properly. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.












