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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 503 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the outstanding picture quality and ease of setup as major pros of the 40" Class A4 Series LED Full HD 1080P Smart Google TV (2023). Many also praise its affordability and the performance of its smart TV features. However, some users express concerns about the remote control's functionality and occasional sluggishness in the operating system. The TV's size and lightweight design are also frequently noted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-503 of 503 reviews
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Hisense sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad in the box. Picture of control came on but remote control got no response from TV.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi CaryH, thank you for purchasing the Hisense 40A4K and for taking the time to provide us with this feedback. We're sorry to hear that your remote is not responding with the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Broken on arrival and BestBuy did little to help.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived to my door unable to be used, when I tried to replace it the only option was to drive over 3 hours away to exchange. Best Buy and the TV both deserve 0 stars for the transaction.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi user871834, We greatly appreciate your purchase of the Hisense 40A4K and for sharing your valuable feedback. We deeply regret the inconvenience caused by the unexpected incident that led to damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. In most cases, recently purchased items are eligible for free returns or replacements under BestBuy's policies. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Nope

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote will not pair no matter what fix is attempted. Fine if you don’t live 3 and a half hours from the store to get assistance but unfortunately I do. :(

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi KevinP, thank you for purchasing the Hisense 40A4K and for taking the time to provide us with this feedback. We're sorry to hear that your remote is not pairing with the TV. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense