Customer Ratings & Reviews
- Model:
- 40A4KV
- SKU:
- 6541863
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality and the value for the price of the 40" Class A4 Series LED Full HD Smart Vidaa TV (2023). Many also found it easy to set up and use. While some users mentioned limitations with the app selection and operating system speed, the positive feedback on picture quality and affordability outweighs these concerns. The TV's size and lightweight design were also frequently praised.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an average picture...thought would be better with a better price
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Dustin, thank you for purchasing the Hisense 40A4KV and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
This TV Sucks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV no longer connects to internet. Will not do anything without connecting. Big fat piece of crap!!!
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very nice tv but with just a brief move of it, the screen completely shattered.
No, I would not recommend this to a friendNOT GREAT SOUND-WISE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the picture is good, the sound gets too loud while watching the same program. I'm not talking about it getting louder during commercials - it's during the show itself that the sound changes.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi GayleM, Thank you for your review on the Hisense 40A4KV, and for sharing your feedback with us. We're sincerely sorry to hear that the audio level of your unit gets loud while watching programs. The audio level of the TV adjusts based on the content being watched. If you require technical assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Refund/repair tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a television, it stopped working on November 5, I tried to return it but unfortunately for me, November 3 was the last day to be able to return it. I took it to the store for repair, they told me that even if I had the repair plan, the technician told me that I had to pay for the repair of the TV plus $85 dollars for shipping, I would practically have to spend the same as a new TV, I'm really disappointed
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi HaniaC, thank you for purchasing the Hisense 40A4KV and for taking the time to provide us with feedback. We're sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is okay. It's for a guest room so I didn't want to spend a lot of money. It's fine but not what I'm used to with the Samsung we have in the living room.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JenG, thank you for purchasing the Hisense 40A4KV and for taking the time to provide us with this feedback. We appreciate your feedback and review. Please let us know if there is anything else we can do to earn your 5-star approval. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:App selection
Can’t watch movies never purchased again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this t v you can’t download any channels it has to be on you tube in order to watch a movie
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi TamikaP, thank you for purchasing the Hisense 40A4KV and for taking the time to provide us with feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space!” If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again Harley with the Hisense Support Team.
If You Want to Watch HULU Buy a Different Brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is decent enough, but the android platform the smart tv runs on does not support HULU. Had to hook a Roku up to really even use it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Cmw126, thank you for purchasing the Hisense 40A4KV and for taking the time to provide us with this feedback. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space!” If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again Harley with the Hisense Support Team.
Not satisfied
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good not compatible for all devices connection, over all okay
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello King, Thank you for review of the Hisense 40A4KV. We are so sorry to hear that this unit failed to wow you. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Best Buy is horrible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy, was broken in the box and Best Buy in Woodbridge NJ refused to exchange it. “Manager’s discretion” is that what Best Buy do? I don’t like you. So, I’m not going to accept your return. Why Best Buy is going out of business. Will buy all electronics on Amazon. They don’t do “manager’s discretion”.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ChrisM, Thank you for choosing the Hisense 40A4KV, and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident that led to damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy Corporate to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense.
denied my claim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.customer service wasnt able to assist with my order. tv was not delivered & 3rd party didnt have any proof of delivery or proof that it was delivered but best buy still denied our claim for another order & refund. we were told to work with law enforcement. They have other matters to attend to.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Lya1988, thank you for choosing the Hisense 40A4KV, and for sharing your feedback. We're sincerely sorry to hear that you did not receive your unit. To promptly address this issue, we kindly suggest reaching out to Walmart Corporate to initiate a resolution process. We trust that our esteemed partner, Walmart, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thanks again, Harley with the Hisense Support Team.
Disrespectful Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally disrespectful I purchased to TV's one was damage the local store for awful everybody in corporate told me I should be able to get another tv I had receipt and was timely for return I was totally not disrespected I don't have money to just give away I will never purchase anything ever
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, We greatly appreciate your purchase of the Hisense 40A4KV and for sharing your valuable feedback. We deeply regret the inconvenience caused by the unexpected incident that led to damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. In most cases, recently purchased items are eligible for free returns or replacements under BestBuy policies. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team.
Phillip's tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good evening. I purchased this tv in March gor my daughter. We went out of town for the summer for 2 months. Came back everything was fine and she woke up theis week, tv wont come on. Everything was good till it wasn't
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JazzettE, Thank you for your review of the Hisense 40A4KV. Please be advised that this model is a Hisense TV, not Phillip's. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Not for adults
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for keeping the kids busy and not for adults
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest for a PC monitor. Shares same remote code as LG which is annoying
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 40A4KV and for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with your TV. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Poor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overal rating not good. Tv does not connect to wifi
No, I would not recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever. It stop working in 2 weeks and I bring it back to the store in two weeks and they refuse to fix it, give me another one are help me out. They telling me to call the TV company name to help. I just leave it there I don’t even bother. I was so disappointed.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ChantelG, thank you for purchasing the Hisense 40A4KV and for taking the time to provide us with feedback. We're so sorry to hear that your TV stopped working, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Complicated
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart tv doesn’t support most apps and is set up more like a computer than TV. Not easy to use
No, I would not recommend this to a friendNo good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a very good idea t.v won't even Allow me. To put my cable. From spectrum. The TV is still in the box. Because I lost the Receipt.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MoniqueJ, thank you for your interest in the Hisense 40A4KV. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space! If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Bad customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was cracked when I opened it. Best Buy wouldn’t exchange it. They sent me to manufacture instead.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DonnieB, thank you for purchasing the Hisense 40A4KV and for taking the time to provide us with this feedback. We're sorry to hear that your unit was damaged when you received it. Please contact BestBuy to file a claim! I'm confident that our partner at BestBuy will take care of you. Thanks again Harley with the Hisense Support Team.