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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 88 reviews

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86%
would recommend
to a friend

Customers are saying

Customers consistently note the 40" Class LED Roku TV's picture quality, value for money, and easy setup. Many customers are pleased with the TV's gaming capabilities and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 5 months. Just stopped. Working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad TV

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locked up any time you wanted to use anything other than cable tv. (Netflix, YouTube, amazon for examples) It was (yes was, only lasted two years before just randomly dying on me) the worse TV I've ever owned. Spend the extra few bucks on something else. I was watching TV and it randomly cut off. Hasn't cut back on since.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible tv.. Doesn’t even work out the box.. Had to return it with 24 hours of purchase.. Doesnt power on Horrible experience

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That's unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Excellent value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 70 years old and have bought MANY TVs over the years, usually the major brands like Samsung or LG. I tried this one because I wanted something inexpensive to go with our treadmill. I was skeptical at first, but I'm VERY impressed. The picture is gorgeous, especially after I adjust some settings. The "instant on" option is wonderful; just click the remote and it instantly comes on. Since we're Roku people, the default Roku home screen is really nice. I think the Chinese got tired of helping everybody else get rich, and started building TVs themselves for the US market. Say what you want about Chinese vs. American products, but with this TV, they really nailed it. I would buy another one in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ExcellentExcellentExcellentExcellentExcellentExcellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Picture great sound not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture is great but the sound has constant static sound. Purchased this tv less than month ago and do not love the sound quality. I’d love to exchange it hoping it is just a defective tv.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Rated 1 out of 5 stars

    Not Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Hisense 39” Smart Tv from Best Buy. The crazy thing freezes up so often that I had to plug it into an extension cord so that I can more easily cut its power source to restart. I wish I would have paid the extra $100 and got a different brand.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That's unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Rated 1 out of 5 stars

    Not durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv back on 10/2018 & exactly 3 years later (10/2021) it randomly stopped working. The TV was completely dead, waste of money.

    No, I would not recommend this to a friend
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