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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 5.1.2 CH AX Series Dolby ATMOS Soundbar's exceptional sound quality, ease of use, and impressive bass. Many also highlight the straightforward setup process and the value for money, particularly regarding the Dolby Atmos feature. However, some users express concerns about the rear speakers, citing issues with sound quality and the need for a power source. A few also mention inconsistencies in power output compared to similar models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 375 reviews
  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Dolby ATMOS cabable soundbar at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well and with noticeable Dolby Atmos effects. Not simple to get it going, mostly depending on your TV, cable box and other devices. Compact and easy to mount the main unit and speakers are easy as well. Wireless speakers are extremely useful. Remember you still have to plug them into AC. Very cost effective add on for your system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung sounbar setup almost exactly likethis one and the Hisense blows it away.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Bang for buck to get Dolby Atmos.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for buck to get Dolby Atmos. All wireless makes setup easy. But please note that rear speakers have individual power connections. So plan out placement and usage of you mounting hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hisense Atmos Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible sound, great for the price,the sound goes all around the room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, anexceptional value! The sound is phenomenal It’s really cranks when you want that!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb sound quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Pairs up perfectly with my 75 inch Hisense Mini LED TV

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is Awsome and wireless. Easy set up. Would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense AX5125 Soundbar System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Hisense AX5125 5.1 soundbar system. I had an older Samsung soundbar with subwoofer that I thought was good, but then I tried this Hisense. It's bass sound won't rattle the windows, but for what I paid, it's awesome for me. It has Dolby Atmos, True, DTS, surround sound; a big digital display that can be dimmed off, wireless surround speakers, eArc, multiple equalizer settings, AI works for everything too. I truly have not had to turn it up past 25. It was easy to set up and my Samsung TV's remote controller can be used for volume.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances the sound of every show. Easy to install. A great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sound is So Clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about this sound bar set. The quality of sound is crisp. I never knew how much I was missing out on until now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent , you get more than what you’re paying for. Compared to other more expensive options I would go with this one any day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a surround that actually does work.. Going to by another one for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Rear speakers

    Rated 1 out of 5 stars

    Bad rear speakers, cuts in and out at low volumes.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio cuts in and out, whenever the audio/music loudness dips below a certain level, makes it sound raspy and crackley. Audio engineers did this to hide the speaker noise and humm whenever the scene was too quiet, by turning off the speaker, but they made that cutoff threshold too greedy causing it to cut off at reasonably audible but quiet moments. This is 3ft-6ft away from the speaker. Even if that was fixed, the background humm is not great and lacks clarity at low volumes. I am going to return it. Unfortunately Black Friday is over, and I cannot get another deal. I might ask Best Buy customer service, to see if they can help out. I tried changing each and Every Soundbar setting, every TV audio setting, and different soundbar inputs (eARC, HDMI input, Bluetooth, AUX, and Optical). Nothing I did worked. Looked for firmware update but none. If not for the rear/surround speakers (which you can disable, but then why buy 5.1.2?), the soundbar had good audio quality, was clear and the subwoofer had good bass. It could have been a 4.5/5 for me had the rear speakers not been designed to cut off at all and always play the humm noise during mute scenes. The rear speakers ruin it. Believe me, I wanted to keep them, but I can't stand the rasping and scratching sound during quiet scenes. Anyone, once they realized this would not like them.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense AX5125H and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured, your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home theatre without going broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my room and sounds fantastic. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound for the price. No need to spend extra money on the higher end name brands this will do the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and sound quality is good for the price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dolby atmos system for the price. Immersive sound 5.1

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar especially for the price. Definitely surprised me wasn't expecting it to sound this good.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific sound, easy set up, pairs nicely with a Hisense TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get off the fence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on the fence about this soundbar, Take the leap. Sounds great, extremely easy to set up. I wasn't sure about this item, so glad I did it.

    I would recommend this to a friend