Customer Ratings & Reviews
- Model:
- 50A6H
- SKU:
- 6502592
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent picture quality and ease of use of the 50" Class A6 Series LED 4K UHD HDR Smart Google TV. Many appreciate the value for the price and the functionality of the Google TV interface. Positive feedback also mentions the vibrant colors and the inclusion of useful features. A small number of users reported occasional issues with internet connectivity.
This summary was generated by AI based on customer reviews.
TERRIBLE TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE TV!! I bought this tv for my guest room. I have only been able to watch this tv once when my grandsons spent the night. Now that I have guest again the tv keeps restarting and of course by now I longer have the box. DON’T WASTE YOUR MONEY ON THIS TV!!!!
No, I would not recommend this to a friendCasting is a joke. Be careful.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is ok. Google Cast does NOT work on this device. Let me say that again, a "Google TV" enable "smart tv" says the "device is not optimized" for casting, which is a big reason why we bought it. I really feel robbed.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi biggs79, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with feedback. We’re so sorry to hear that you are unable to cast with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
AskMsD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived, setup and TV has vertical lines. So had to get company to service the TV. Massive inconvenience. The service guy expressed that TV purchase at Best Buy is not the place to purchase TV, they have destroy or repair TV'S the most. Don't ever buy a TV at Best Buy. My TV could not be repaired, so they destroyed it and I waiting for another TV from the manufacturer.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 50A6H, and for sharing your feedback. We're sincerely sorry that the unit had vertical lines but glad to hear that our service team already took care of the claim. Rest assured, we take customer feedback seriously and your satisfaction is our priority. We hope you choose Hisense again in the future and if you do, we are here to help you. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Dissatisfied Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product 2 weeks ago and it was severely damaged, the entire screen was cracked/damaged. I contacted Best Buy and asked for a replacement and never got a response back, the product did not come with a return shipping label neither. The nearest store is over 120 miles away and now its saying my item isnt returnable. I paid $387 for a new TV, not a broken one. Im beyond dissatisfied and want my money back.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi PhilipB2905, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team.
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn’t great and remote is cheap. I wish I would have returned before the 10 days.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SelenaG, Thank you for your review on the Hisense 50A6H, and for sharing your feedback with us. We're sincerely sorry to hear that this television failed to wow you. If you require technical assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
wifi is junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this Tv on 12/9/23, Worked great for the first 2 weeks then it stopped connecting to the wifi. I have to reboot me wifi everytime the TV will not connect. I have another hisense and have had no problems also the TV that was in this room that was replaced with the UHD6U and no problems with the wifi.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LarryF, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with this feedback. We're sorry to hear that your TV is not maintaining connection to the WIFI. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Great for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and with google built in make it so easy to control the rest of my home. The color isn’t spot on but is such a small detail. With everything else it works great
I would recommend this to a friendExpensive for 2 week use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple weeks, a line popped up at bottom across screen where the color was messed up. Then the whole screen was. Good tv before that happened.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with feedback. We're sorry to hear that you there is a line on your TV screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Tv not App friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The google Tv will Not allow you to Download certain apps.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi TrevaM, Thank you for choosing the Hisense 50A6H, and for sharing your feedback with us. We are bringing on new apps every month which will always be available automatically in the home screen/launcher and app store without you needing to update the software. Watch this space! If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Not my favorite
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV didn’t do the job the I was looking for. The sound was terrible with the TV mounted on the wall.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Outfielder13, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
No picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv keeps playing only the sound. No picture. I have to unplug it to reset it. Probably goung to return it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LeoA, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with feedback. We're so sorry to hear that your TV has no picture displayed. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Faulty pickture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big gray band across top of screen that goes away after awhile. Wonder when it will be permanent.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Buzz, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with feedback. We're so sorry to hear that there is a gray band on your TV screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Hisense TV Google TV Guide does not work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason I purchased this TV was to use the Google TV Guide which is supposed to integrate OTA and Streaming in one guide. I spent months working with Hisense support and it still it does not work. Now they will not support it since the warrantee is over becsuse I tried to help them fix it. Never buy a Hisense product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Scot, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with feedback. We’re so sorry to hear that you are having an issue with the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
December 2022
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend these over the old ones no issues at all amazing improvements and additions
I would recommend this to a friendNot long lasting
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The edge of this tv barley got bumped and it ruined the screen. We have been so careful with it and around it but its obviously very fragile. Will not be purchasing this brand again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AshleyJ, We greatly appreciate your purchase of the Hisense 50A6H and for sharing your valuable feedback. We deeply regret the inconvenience caused by the unexpected incident that led to damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. In most cases, recently purchased items are eligible for free returns or replacements under BestBuy's policies. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team.
Great looking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy cannectivity and good for streaming. Super light good for wall mount
I would recommend this to a friendNatacha 21
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice and clean screen for a great price i planning to buy another unit
I would recommend this to a friendGreat for Soap Opera Fans!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a terrible purchase for me so far. Motion enhancement will not turn off even after I command it to in picture settings. The soap opera effect kills the viewing experience. Why manufacturers default to motion smoothing is beyond me. I’m returning it asap.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi KevinN, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Good for 1 year
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3 tv this time last year and right now 2 have just stopped working. the red light on the bottom comes on, the tv starts to boot then shuts down. From what I have read the board stops working.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MichaelL, thank you for purchasing the Hisense 50A6H and for taking the time to provide us with feedback. We’re so sorry to hear that your TVs are no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.
Great budget tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soud quality isnt the best in the market but i have a sound bar
I would recommend this to a friend