Customer Ratings & Reviews
- Model:
- 50H6570F
- SKU:
- 6378035
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers love the 50" Class H6500F Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and user-friendly interface. Many customers have praised the TV's stunning visuals and immersive viewing experience, while others have appreciated its budget-friendly cost and hassle-free setup process. However, some customers have reported issues with reliability, occasional freezing, and slow performance.
This summary was generated by AI based on customer reviews.
Screen light is too low. Can’t even work on it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rather pay more money next time to get something better
No, I would not recommend this to a friendits ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a littel hard t get use to but works fine im ok with it
I would recommend this to a friendHorrible WiFi Connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started experiencing WiFi issues with this TV after having it for one week. The TV will connect to the internet and I can run an application without any issues. Once I leave the TV on standby for a couple of minutes and I start another application, I cannot get the app to connect to the internet. I check on my WiFi settings and it shows the TV is connected. I switched from 2.4 Ghz to 5 Ghz and the same problem occurs. I did a reset of the TV and the same problem occurs. I had to finally return the TV to Best Buy as it was annoying to have to turn off the WiFi and then turn it back on just to run one app.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Castillo, Thank you for your interest in the 50H6570F. We're sorry to hear that you were having issues with your WiFi. This is not a typical issue with Hisense units and we do apologize for this inconvenience. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Speed
Cheap but slow and buggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to sync with my google home. Unfortunately, it’s mega slow and buggy, even when I just use the remote. And the google home can’t turn it off. Annoying.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We're so sorry that your TV is slow and buggy. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had Hisense TVs in my computer labs when I taught tech in schools so I felt comfortable buying this brand & couldn't beat the sale price. Still getting used to all the settings on it. It works great with my 4K Firestick. So far so good.
I would recommend this to a friendIts good when it works
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres been alot of times where this tv has froze on me, have to unplug and replug for it to be up to speed. There needs to be an update where it doesnt have so many apps running to take up the ram.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 50H6570F. We sincerely apologize for the issue you are having with your television freezing up. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Hisence tv and customer great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 50 inch hisence is a joy to watch , hardly any set just scan for channels and enjoy the movies. Customer svc was great friendly knowledgeable curtious, let alone a good price or bang for the buck . Thanks to all. Art
I would recommend this to a friend- Cons mentioned:Response time
Hisense - 50" Class - LED - H6500F Series - 2160p
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lags. Would not recommend. If you use the "smart" features I would definitely NOT buy this TV. The lag is anywhere between 4-9 seconds after clicking a button. I currently own a LG and an Insignia 4k tv's and both are light years ahead of this one. The Lag has progressively gotten worse since I first bought it. Save yourself the headache and buy something else.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in Hisense USA. We sincerely apologize for the issue you are having with your television lagging. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Speed
Keeps Going Black
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom and I had been shopping for a new smart tv for her and another for my uncle, the price really appealed to all of us. Worst mistake I made, apart from the tv itself being slow/laggy. I often find myself having to unplug and re-plug it for it to even show anything. When switching between Netflix, YouTube or actual tv shows, the screen will just go black and won't even turn off manually or with the remote. Save yourself the car trip back to Best Buy.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .We are sorry to hear about the experience you have had with your Hisense TV so far, A software update may resolve the issues you are having with the unit, Please give us a call at 1-888-935-8880 to get this resolved.
Awesome tv with great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has everything for an experienced user or a beginner. The wifi works great and it has Bluetooth to hook up to speakers. Wish I knew about hisense earlier would have bought multiple TVs from them
I would recommend this to a friendNice Picture, Sound issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for the price but only had the TV a few weeks and sometimes when I turn the TV on there is NO sound. I have to turn the TV off then on again for the sound to work.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Siya, Thank you for your interest in the 50H6570F. We're sorry to hear that you to constantly restart the TV to get sound on your unit. Please try checking for a software update or try doing a factory reset on the unit. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset.
If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv only thing I don't like is when it updates it has an annoying screen saver with tune interrupting your shows. But overall it is a great tv. I will buy again..
I would recommend this to a friendSet up took too long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a long process. And I had to keep entering the same information repeatedly. The box shows it includes HULU. It doesn't. I had to figure out how to add it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 50H6570F. We're sorry that you've encountered a lengthy process in setting up your television. To download an additional app to your television you need to go into the google play store and search for the application of your choice, if you don't see it then it means that the app is not supported on the television. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Tv is terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these TVs. I got them on Black Friday and let me tell you I would rather have spent more money and got a quality TV. I will never buy this brand again. The picture is great but it lags constantly. If you add more apps it will lag more and it constantly disconnects from the Internet. Worst brand i ever bought. I ended up giving them to friends and buying a new TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 50H6570F. We sincerely apologize for the issue you are having with your television freezing up. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Meh. Not bad?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has glitches occasionally, hard resets usually fix the problem. Not my favorite TV ever, honestly. Spring for a better brand.
No, I would not recommend this to a friendBetter than I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my kids. They have not had any issues with this TV. No constant loss of wi-fi and no freezing up and no self reboots like other tvs we've had.
I would recommend this to a friendHisense H6500f Series 2160p is perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This series 2160p is pack with everything you need, great android smart 4K, Great Colors and performance, im Happy with this set. Thank you Best Buy for this gift.
I would recommend this to a friendTV is an incredible experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother is home enjoying her new tv. It definitely was an incredible Mother’s Day Gift. Thank you Best Buy and the Geek Squad for an incredible experience.
I would recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Great price for alot of features easy to setup. Only downside is components are a bit cheaper and the software acts up sometimes
I would recommend this to a friendHisense televisions. Great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first noticed their line of televisions a year ago but was hesitant in purchasing a brand I was unfamiliar with. I am very pleased with this television.
I would recommend this to a friend