Customer Ratings & Reviews
- Model:
- 50H6570F
- SKU:
- 6378035
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers love the 50" Class H6500F Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and user-friendly interface. Many customers have praised the TV's stunning visuals and immersive viewing experience, while others have appreciated its budget-friendly cost and hassle-free setup process. However, some customers have reported issues with reliability, occasional freezing, and slow performance.
This summary was generated by AI based on customer reviews.
Good TV but slow system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not bad, but the system sometimes fails. I have to disconnect the power chord and restart the TV to make it work. Some time the wifi could not be connected after I recently update the TV system.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Very Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Want stay connected with my WiFi and moves slow when I’m pressing the button on the remote. The picture has a glare to it as well. Will return tv ASAP!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Dutch we are sorry to hear about the experience you have had with your Hisense TV. Please make sure the TV is within 20 feet of the wireless router if possible or connected via Ethernet. When settings up the TV make sure there is not direct sunlight coming to the TV from a window or door as this may greatly impact the viewing experience with your Hisense TV. If you have any other questions or this does not resolve your issues please give us a call at 1-888-935-8880.
Hisense HDTV won't turn on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Hisense HDTV model 50H6570F stopped working within eight months. There is no standby red light, and it won't turn on. The outlet is working fine. I have tried to unplug it, waited for a while and plugged it back but nothing happened. I also changed the remote control battery, then plugged it to a different outlet but still no power. The customer support did authorize a repair in August 2020. It worked for few months, but now it won't turn on. The TV is out of warranty and Hisense will not help.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Shut off your power
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Screen quality if it’s powered on for too long, and the remote is hard to see at night with no light up features.
No, I would not recommend this to a friend No USB HDD port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought there would be away I could plug my hard drive in and watch movies from there but this tv has old USB ports if I could return it I would but it’s too late
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We're so sorry that you are not pleased with this product, the unit has 2.0 USB port. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Be careful if you buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv for no reason at all will refuse to come back on you have to unplug the replug it multiple times
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Buy another smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the price was right and the picture quality is good, this tv is limited in what apps you can access.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for purchasing a Hisense 50H6570F and for taking the time to provide us with feedback. We’re so sorry that you're experiencing a problem with the picture quality and the limitation to the application that you wanted. We take pride in making sure we produce high-quality, reliable television and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected], so we can find the appropriate solution. We look forward to hearing from you!
Harley with the Hisense Support Team
Ok at best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok, but man does the tv wrong slow switching between apps or functions.but hey, it’s $300 bucks, it’s not going to be awesome.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 50H6570F. We sincerely apologize for the issue you are having with your television freezing up. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
TV is often slow and picture is lacking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, even for a cheap TV, the picture on this is substandard. It seems to have frequent network hiccups and overall just not be all that great.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .This is not what we expect to hear when it comes to our Televisions. We are sorry to hear that the unit is not working to your expectation and we would like to fix that. Please give us a call at 1-888-935-8880.
Stay Away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please stay away from this TV unless you have low standards like its picture quality. I bought this TV for my bedroom but good god it really sucks, i should've just stuck with Insignia, but I also should've looked at the "if its too good to be true" factor as well. was going to buy a new TV and Put this one in my children's room but NO FORGET THAT! they are fairly good kids and I don't want to punish them with this TV. Going back to the store ASAP
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Devin Hisense USA strives to provide a quality product at a affordable price, and This TV offers a 4K quality picture among multiple streaming applications such as Disney Plus, Youtube and Netflix to offer a viewing pleasure like no other. We are sorry to hear about your experience with this unit so far and would love to learn more. Can you give us a call at 1-888-935-8880 or shoot us an email at [email protected]
Poor quality TV. You get what you pay for.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this TV at all costs. It went from occasionally not turning on to now never turning on. I see the "Hisense" start up screen then it just goes back to black. I've tried everything to get this to turn back on but nothing works. It constantly disconnected from WiFi as well despite being literally directly above the router. If you go cheap, you pay the price in the long run.
No, I would not recommend this to a friendBroke down
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good untill last week. It stopped working and wouldn't turn on anymore. It seems to be a huge issue with this model.
No, I would not recommend this to a friendGarbage.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was constantly freezing and wouldn't stay connected to wifi. We didn't even have it for 2 years... But I decided to factory reset it since half of the apps wouldn't work. After that, it wouldn't stay on for more than a few seconds so i couldn't even get through the set up.... At least it was cheap. That's the only good thing.
No, I would not recommend this to a friendHonestly a terrible buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I bought this tv thinking hell its an Android tv maybe it’ll be decent. I have Comcast so it’s not my streaming speeds. But this tv is terrible. Streaming is glitchy and the tv freezes all the time. You have to rewind to get it unstuck. I wish I would have spent the extra hundred bucks to get a Samsung or something.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We’re so sorry that your television is glitches and freezes. This is no more acceptable to us than it is to you. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Does not turn on after one year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad I didn't have jt for one year and now it does not work anymore
No, I would not recommend this to a friend Wont turn on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV starts and immediately turns off. Called the Hisense service numerous times. They say its firmware issue and sent me an update on my email. I tried to update but no success. I have not heard of any TV vendor where the customer needs to manually update the firmware. So TV is lying dead in a corner, shortly a year after purchase.
No, I would not recommend this to a friendGood tv for kids room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv always loses connection with internet. Have to constantly turn off then turn back on to restart it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Susie, Thank you for your interest in the 50H6570F. We're sorry to hear that you are having issues staying connected to the unit. This is not a typical issue with this television. In our experience moving the TV closer to the router, and resetting the router are potential fixes for this issue.
If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Performance
BAD PURCHASE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT FREEZES AND LAGS. SOMETIMES IT DO NOT FOLLOW COMMANDS.
No, I would not recommend this to a friend Not a great company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open the box and found a crack in the screen. I contacted the company and was told to you use my extended warranty to get it fix that they make sure to pack the TV with an inner and outer layer protection so it was not there fault i received a broken TV. Thank god Best buy come thru and let me exchange my TV with no issues I am never buying Hisense
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We’re so sorry that you've received your television damaged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Too many issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not stay connected to the WiFi. It gives a no WiFi error constantly. It freezes while streaming and restarts occasionally while watching direct tv. The remote loses functionality and I have Changed the batteries in it at least 3 times since I. Got it in March. If I could trade it in I would. I am not happy with this purchase.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ken, Thank you for your interest in the 50H6570F. We're sorry to hear that you are having an issue with the WiFi staying connected and that you constantly have to change batteries. Not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team