Customer Ratings & Reviews
- Model:
- 50H6570F
- SKU:
- 6378035
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers love the 50" Class H6500F Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and user-friendly interface. Many customers have praised the TV's stunning visuals and immersive viewing experience, while others have appreciated its budget-friendly cost and hassle-free setup process. However, some customers have reported issues with reliability, occasional freezing, and slow performance.
This summary was generated by AI based on customer reviews.
Having problems less than 6 months in
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a lot of technical issues with tv. Having problems switching from tv to apps smoothly
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Shari, Thank you for your interest in the 50H6570F. We're sorry to hear that you are having issues with the television. Please reach out to our support team so we can assist with having your issues resolved. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
For the love of your sanity and wallet, DON'T BUY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This company SUCKS!! Bought a new tv in May. It already crapped out yesterday. Screen all blurry and lines everywhere. Not under warranty from Best Buy anymore and hisense says it's my fault so they won't help. Previous to it finally completely not working I had to reset it at least 4 times in 5 months. Serious piece of crap.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 50H6570F. We're sorry to hear that you are having an issue with the screen on your television. Hisense will not refuse to assist once the issue fails within the warranty guidelines even if the unit is out of warranty we will still try to assist as best as we can. If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Don't waste your money.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The t,v. died after less than a year of use. Best Buy said they can't do anything for us and Hisense has a one year warranty, but we need original packaging which we did not save. So, lesson learned. The $199 Black Friday special from 2019 didn't make it to Black Friday 2020.
No, I would not recommend this to a friendDidn't like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought an android tv would be easy to operate, but it wasn't. It was very slow to get in and out of apps. Also difficult to turn off. Finally had to return it and get one with Fire TV. Much easier to operate.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for purchasing a Hisense 50H6570F and for taking the time to provide us with feedback. We’re so sorry that you're experiencing a problem with the television being slow and to getting in and out of apps. We apologize that it had caused a great inconvenience for you and also causing you to return the television. We take pride in making sure we produce high-quality, reliable television and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Thanks again with your feedback. Harley with the Hisense Support Team
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend go with vizo Disappointed!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Shamrukh, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Not very good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has to be unplugged to turn off. The screen freezes a lot which requires it to be unplugged to restart. Not worth the price. Really not even worth $10.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in Hisense USA. We sincerely apologize for the issue you are having with your television freezing up. Please do a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Doesn't Function Properly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV will turn itself onto "store mode". It will shut off and not turn on. Netflix causes the tv to freeze and crash. Most APPs cause the tv to lag. There are also no buttons on the TV itself so if you don't have a remote you can't use it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 50G6570F. We're sorry to hear that you are having a few issues with your unit. Based on our experience doing a factory reset on the unit resolves most common issues. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
TV less than 2 years old will not turn on!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I have ever owned. From the first week I had it, I had trouble turning it on. Now no matter what I do., it will not turn on. I have tried everything the internet says to do.
No, I would not recommend this to a friendMeh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying, regardless of price. Washed out picture and terrible viewing angles for anything other than dead center. Returned it and got the Hisense H8G Quantum Series which is a terrific TV for about $100 more, well worth the extra $$$
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We're truly sorry that you are experiencing this issue with your TV picture quality which caused you to return it to another updated Hisense model. If you have any issues please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this TV for my mom for Christmas. They charge my credit card and said that the TV will be ready by a certain time of the week. Which it wasn’t. Gave my mom and i the runaround for weeks before Finally receiving the TV. Very disappointed
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We’re so sorry that you've received your television late and not pleased. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver.Based on the details explained, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
Cannot download more that 3 apps
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to load my streaming apps and I am constantly getting a gray screen pop up saying out of memory uninstall unused apps or the tv will just shut off and restart. Wish I had spent a little more money and got a better TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We’re so sorry that you are constantly getting a gray screen advising that its out of memory and should uninstall unused apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Really bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awful. The volume goes up and down while watching shows, the system lags, the apps don't run correctly, shows don't play correctly. The whole thing is just a mess and I wish sooooo badly we could return it. ☹
No, I would not recommend this to a friendHorrible Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI port did not work. Contacted TV company and was not impressed with their customer service. They lack good Communication with me.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 50H6570F. We are sorry that you television HDMI port is not working. This television has a 1 year manufacture warranty from the date of purchase. Please perform a factory reset by going to Settings>> Device preferences>> Factory reset. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture qualityCons mentioned:Remote control
Lasted 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lasted me about 4 years and overall had great picture and sound quality. I do not recommend pairing the remote via bluetooth as it will be really slow, it will work without the bluetooth pairing through infrared. At the 4 year mark, this TV has basically given up the ghost and will no longer turn on. Overall a good product and it lasted me a long time.
I would recommend this to a friend Sucks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regret buying this item it keeps shutting off then u press Netflix or other apps and it just keeps kicking u out not good now I'm stuck with it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We're so sorry that your television kept powering off when you select the Netflix or other apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset by going to settings>>device preferences>>factory reset. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Not worth the price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow as Christmas. Takes forever to switch between apps and input sources. Takes forever for apps to load and then for shows to load. Buffers a lot.
No, I would not recommend this to a friendWould rather have no TV than this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned it for a few months. 2 apps(Netflix and HBO) can't stream anymore, soft and hard resets don't work. Can't cast to it(not sure I ever could). Would rather own no tv :)
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Amanda, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We're so sorry that your Netflix and HBO apps won't stream anymore.We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
TV Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i still had my box because i would bring this back is it someway i can return it or exchange it for a different brand and pay the difference?
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 50H6570F. We're sorry to hear that you are not pleased with the television and did not get the positive customer experience we strive to deliver. We will be more than happy to assist with making your viewing experience a better one At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst television I have ever bought. It loses connection from the WiFi always and never lets you cast when it should. Do not buy!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Allison, Thank you for your interest in the 50H6570F. We're sorry to hear that your unit is disconnecting from the WiFI. Please try moving the unit closer to the router or performing a factory reset on the unit as this resolve most common issues. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Worst TV I've ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is worse than my old TV it keeps going off the channels get stuck it will play with no picture where is irritating and stressful
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Trish, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We're so sorry that you’re experiencing this issue with the television channels stuck, this is no more acceptable to us than it is to you. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team