Customer Ratings & Reviews
- Model:
- 50H6570F
- SKU:
- 6378035
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers love the 50" Class H6500F Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and user-friendly interface. Many customers have praised the TV's stunning visuals and immersive viewing experience, while others have appreciated its budget-friendly cost and hassle-free setup process. However, some customers have reported issues with reliability, occasional freezing, and slow performance.
This summary was generated by AI based on customer reviews.
Piece of junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is a piece of crap it's going back to china don't buy anything from china because it's going to be a big pile of crap
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
account charged incorrectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.charged interest needs to be removed from my account screen cracked when delivered
No, I would not recommend this to a friendIt stop working three weeks now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend any friend to you guys but not this item I have no tv now have to wait to buy another one
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Beba, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We're so sorry that your unit stopped working after 3 weeks. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
I would not recommend this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this tv I could not download my cable app on it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Davion, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We're so sorry that you were not able to locate your cable app on this TV. This TV is a google support android TV, if the app is not located in the google play store it is not a supported app. . We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Really bad picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this TV awful picture stay awsy from this one even for a cheap tv Its going back
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .This is not what we expect to hear when it comes to our Televisions. We are sorry to hear that the unit is not working to your expectation and we would like to fix that. Please give us a call at 1-888-935-8880 or shoot us a message at www.facebook.com/HisenseUSA/
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv did not last for even 2 years. Would not recommend.
No, I would not recommend this to a friendTV worked for a hour
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, tv was on for a hour then shut of and would not turn back on. Don't buy
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Jasonsb we are sorry to hear about your experience with the 50H6570F. We take pride in offering a quality product at an affordable price and hope you choose Hisense USA again in the future. If you have any questions please give us a call at 1-888-935-8880.
Mr
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv not working already it’s been acting up for months now
No, I would not recommend this to a friendPackage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says on the website I Received my package I haven’t received my package
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Marmar. Thank you for your interest in the 50H6570F. Please reach out directly to BestBuy for information on delivery and shipment. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Tv not good quality at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It constantly freezes up. Some times pictures scramble
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jeff, Thank you for your interest in the Hisense 50H6570F and for taking the time to provide us with a feedback. We're so sorry that you are experiencing issues with the TV freezing and sometimes the pictures being scrambled. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't stay connected to internet. Very frustrating.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 50H6570G. We're sorry to hear that you are having an issue with the unit staying connected to the internet. Please try moving the unit closer to the router or using a Ethernet cable. You can also try performing a factory reset on the unit. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Poor quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality. Wide angles are really bad..
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in Hisense USA. We are sorry to hear that you did not get the satisfaction you desired. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Poor picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality bad hdmi inputs blackS were splotchy
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for interest in the Hisense 50H6570F. We are sorry that you have experience having a poor picture quality and faulty HDMI inputs, Please perform a factory reset by going to setting>>device preference>> factory reset. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture qualityCons mentioned:Performance
Good Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HD and 4K Quality over all is good! It sometimes freezes but after you restart it’s good for the price not bad
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
great tv for price, easy setup with android phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just bought this yesterday. very easy to setup using my android phone. synced my internet and streaming passwords from my phone, making for the easiest setup I've ever had. $200 for a 50" smart tv with great picture. works 100 times faster than my 32" tlc roku tv. interface takes a second to get use to. when the screen is white, the backlight is brighter along the edges of the screen. sling tv lagged when I first used it, but I deleted it and redownloaded it, works great now. THE TV HAS A WEB BROWSER. biggest downside is an inadequate user guide for the remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Laggy processor can't support Smart features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been just over 4 years, and this tv has officially died. It turned off randomly and then the back of the TV smelled like burnt popcorn, and it wouldn't turn back on. It was a crappy TV from the get-go, but we managed to make it work. The "smart TV" function was incredibly laggy, and crashed often, so we ended up disconnecting it from WiFi and connected a Roku. It was right next to the router, so it shouldn't have been a signal issue. We also only had only 3 or 4 apps installed at any given time. Clearing the cache made no difference at all, nor did a hard restart (unplug, leave for 15 mins or so, replug & turn on). Factory resetting the TV helped a bit, but the effect wore off in a few days. Even disconnected from WiFi, the TV would lag and crash often. The picture quality and sound were good enough when it wasn't lagging. It seems like the processor was not designed/selected to handle the features that they packed into this unit, which renders those extra features completely useless.
No, I would not recommend this to a friend Great TV,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is really good for size and price. I recommend that the tv is connected with network cable is faster than WIFI
I would recommend this to a friendSlow Processor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent screen for the price, but the CPU in this TV is mediocre at best. Won't take any time to lag and have delay.
No, I would not recommend this to a friend- Cons mentioned:Response time
Good tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv good video quality. A bit slow at responding to controller but other then that easy to access apps and all media! Very loud tv speakers.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV on black Friday and it was such a good buy. The quality is great for the price you are paying. True 4K TV but not necessary Dolby sound. The thing you need to be aware of when buying this TV is to turn the pop up notifications off. If you dont they will continuously pop up while you are watching TV, which will make you want to throw the TV away.
I would recommend this to a friend