Customers consistently note the good picture quality of the 50" Class QD5 Series QLED 4K UHD Smart Google TV (2024). Many also find it easy to use and set up. However, some customers have reported connectivity issues with the TV, specifically with WiFi disconnections.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 420 reviews
Rated 5 out of 5 stars
New tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this tv got on a deal on black friday ! It was easy to install
I would recommend this to a friend
Rated 5 out of 5 stars
Black Friday
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it so far bought it on Black Friday best deal
I would recommend this to a friend
Rated 1 out of 5 stars
Beware the open box
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy’s “excellent” guarantee on this Open Box TV. It was delivered haphazardly with tape barely securing the TV, which had minimal packing to keep it secure inside. It was also missing pieces to safely & securely station the TV to actually use it. Customer service for fixing that issue was nil. I was actually told by one of their chatters that I would have to go into a nearby store and buy the missing pieces. Not worth the hassle for a deal I could find on Amazon for a brand new TV with all the right pieces.
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hello Hisense Customer, Thank you for choosing the Hisense 50QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. As a potential solution, we recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement parts. Encompass is an authorized distributor of Hisense parts and accessories and may have the components you need to complete your dishwasher. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Damaged Piece
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Review is not regarding the TV but Best buy. The packaging was damaged but we were assured that TV is safe, so we trusted them and got it home. After unboxing and setup when we removed the protective films. Thats when found a huge damage hidden behind one of the film. The screen was busted on the corner on the exact spot the packaging was damaged but was hidden behind the edge protection.
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hi Pinakin, Thank you for choosing the Hisense 50QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in the return or refund process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Rated 1 out of 5 stars
Cheap
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lasted less than a week, I was setting it up and as I was doing so I had to grip the edge of the screen and you can guess what happened. With the smallest amount of pressure it's just trashed. I think Id rather have a TV with a frame...
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hi Hisense Customer, Thank you for choosing the Hisense 50QD5N and for sharing your feedback with us. While we cannot retroactively provide warranty coverage for damaged units, we are committed to finding a satisfactory resolution for you. As a potential solution, we recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement parts. Encompass is an authorized distributor of Hisense parts and accessories and may have the components you need to complete your unit. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
HDMI ports horrible placement
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
HDMI ports way too close together and there is a bump within 2 inches making it impossible to connect a Roku or fire stick directly. Plus one of the ports doesn’t work at all.
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hello ColleenO, Thank you for choosing the Hisense 50QD5N and for sharing your feedback with us. We are so sorry to hear that your HDMI is not working. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Shockingly good value compared to Samsung Q60
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this tv on sale on black Friday in 2024 for $200 to replace an open box Samsung Q60 I purchased in 2022 open box for $560 (the Samsung died after just 2 years of ownership which was criminal but happens I guess). Long story short, we needed a tv to replace our bedroom one and decided on this model expecting the colors, contrast, and viewing experience to be a step down from our old Samsung. Much to our surprise however while the form factor of this tv is larger than the Q60, the image quality is substantially better. We were genuinely blown away at price to value this tv offers and suspect most of you buying this would be thrilled. For comparison our main living room tv is a top of the line Sony OLED that costs 3k and while this TV isn’t going to be on par with our OLED, it certainly had us missing the brightness you can get in an LCD like this one, alongside really wondering if it’s worth it to buy such expensive TVs when this one does such a good job for the money.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I love this tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this tv. To be honest I was a bit skeptical considering its low price point, but this tv does not disappoint. The remote is amazing. The buttons have a firm click and they feel really great to use, unlike some other remotes that have really mushy buttons that go bad after a while and you have to press really hard to get any sort of feedback or function. As for the tv itself, AMAZING! The screen, oh my god the screen… it’s gorgeous. The qled display alone makes this tv worth purchasing. The darks are really dark, and the display is very vibrant and clear while also being smooth. It’s not 100+hz so it’s not gonna be the best for gaming in that regard, but it was in no way bad when I was playing cod on my Xbox. For the 200$ price that I got this tv for, I absolutely love it and recommend anyone who’s on the fence to just go for it. Sound quality is debatable I mean it’s a tv, they’re not supposed to have amazing sound. The speakers work, they sound good for movies and games. They probably wont be the best for music as tv speakers lack bass but again, it’s a tv…
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Viewing angle
Rated 4 out of 5 stars
Hisense QD5 50'
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is bright with vivid colors. Excellent value. Main downside is the picture fades a little when viewing from the side so if your room is wide with a wide viewing angle, I would look for another TV. This TV is good for a bedroom where most people will view while on the be which is usually directly in from of TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great Gift
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this TV for my mom as a christmas gift as her was going out. Having a Hisense myself, I enjoyed it so I figured she would too especially since she was tired of her Roku TV.
So far, its been almost a year now from the date of purchase and she has loved every minute of it. From the picture quality right out of the box, to the better audio, and the larger size (her previous TV was 40" compared to this tv)
Google TV has been fantastic, it just works. The audio is great even without a sound bar or surround sound. It gets loud yet still clear. Of course there is little to no bass due to internal speaker size however, that is to be expected.
All in all, I would purchase again. In fact, I already have, for my living room, just bigger!
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Weight
Rated 5 out of 5 stars
Perfect size great display
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product has nice display and sound quality. It is very lightweight making it easy to install solo on a wall mount. Very user friendly.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Very Satisfied
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Price is very good. Picture quality is very good, especially for the price. Quality is very good. My only dislike is that I have another Hisense SmartTV and it uses Roku and this one uses GoogleTV. Both are good but I prefer Roku. It is easier and more intuitive to use. Not a big knock; just a preference.
I would recommend this to a friend
Pros mentioned:
Performance, Picture quality
Rated 4 out of 5 stars
Perfect tv, great price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful picture on this tv. Doesn't lag at all while at the menus. Great tv, especially for the price.
I would recommend this to a friend
Pros mentioned:
Performance, Picture quality
Rated 5 out of 5 stars
Thanks BestBuy-Extraordinary Hisense QD5
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thats is hands down 5* rated performance television for the price. It’s absolutely unbelievable how beautiful the picture is on this tv. Looking at the resolution will make you think it’s worth spending a bit more then it’s actual cost.
I would recommend this to a friend
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Satisfied with purchase.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This flatscreen was perfect fit for our large bedroom and offers a clear picture with great sound. I did opt to add a sound bar just because I wanted to have premium sound with movies but it would have been good even without that upgrade using the tvs own speakers.
Highly recommend to other buyers looking not to break the bank but get a great deal and quality product all at the same time.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good TV for the price!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Hisense QD5 is a nice TV for the price! Good picture using the FireStick 4K. I am pleasantly surprised based on the price of the TV that the picture and sound quality are both as good as they are. TVs in the same price range did not appear as bright and vivid in the store. This does not compare with the high end TVs, of course, but depending on your needs I suggest you give this a look.
I would recommend this to a friend
Pros mentioned:
Performance, Picture quality
Rated 5 out of 5 stars
Best TV Brand I've purchased!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Tv works so well, and does not lag at all. I noticed with the Samsung brand, it would always lag for some reason. I love the athestic look, and great quality!!!
I would recommend this to a friend
Pros mentioned:
Performance, Picture quality
Rated 5 out of 5 stars
Must buy worth all the plenty
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My tv works perfectly i recommend this tv for sure black is black great quality
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV for a great price
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV for the master bedroom. My thinking originally was, "i don't want to spend a lot because it's not going to get used quite as much". Boy, was I impressed! It's clarity, colors, and features give my more expensive living room tv a run for its money! I also bought it for the Google TV feature as most of my smart home works with Google. Everything pairs seamlessly. If I had to have one complaint it would be sound quality...this could be because I'm so used to our other TV but it seems a little less "full" sounding if that makes sense. Either way not a huge issue that can't be fixed with a soundbar or pairing headphones like I do. So yeah, if you want a decent looking, feature packed tv for a really good price, I'd definitely consider it! 100% would buy again
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Hisense
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unbeatable at this price point. Picture quality and brightness dont leave much to be desired.