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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 351 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, easy setup, and Android TV integration of the 55" Class A6G Series LED 4K UHD Smart Android TV. They appreciate the stunning 4K UHD picture quality, value for the price, user-friendly interface, and access to a wide range of movies and shows through Android TV. However, some customers have concerns about the reliability and lifespan of the TV, with reports of it stopping working after a few years. There have also been complaints about the warranty and power issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 351 reviews
  • Rated 5 out of 5 stars

    Great Hisense TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help I received in-store was amazing! I got good advice on which TV to purchase, and which would be most beneficial for me!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 7/2021. Would not turn on 10/2022. Went through all troubleshooting procedures and still would not work. Good until it died. Now I have to buy new TV, not a Hisense.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DanE, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is not turning on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very Pleased with this TV. It’s just what I was looking for. I love the menu settings and easy to install apps on the tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste you money.....

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked ok for about 2 weeks (just long enough to be out of the return window) picture issues, internal app issues, sound issues, HDMI port problems and the digital optical port didn't work at all. Don't waste your money, Hisense did send a tech to replace the main board which actually made it worse as then the picture just went black with vertical stripes (when the TV would actually come in.........basic junk that's not worth or deserving of anyone's time or money.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello sst9303, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with feedback. We’re so sorry to hear that your you are experiencing these issues with your unit! We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on BestBuy. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad TV for the price. Currently dealing with customer support replacement issues from Hisense. Not a long term quality product.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with feedback. We're so sorry to hear that you are having issues with your Hisense TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Good find!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, it has very good quality and it has been reliable. Definitely a good find!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 4K tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing 4K TV for the price with all of the features the more expensive models have Google Alexa voice control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality continues. Hisense televisions have proven to be great quality and easy to use,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase an everything worked smoothly,from finding the product to purchasing an getting delivered at my place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb tv I love it I’ll recommend if you want superb tv experience just buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raffle gift 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a raffle gift for my customers team meeting. It looked great and it was an awesome price so I bought two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect fit for my living room entertainment. Thanks to the Geek Squad, I got it up and working with no stress.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Worst TV EVER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV broke after 13 months of ownership. Won’t power on. Just Blinks a red light at the bottom. STAY AWAY FROM THIS BRAND.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi James, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is not powering on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. I brought this brand over a few years ago. This updated version is waaayyyy better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally enjoy this TV I put it in my son's room and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eu estou maravilhada , paguei um bom. Preço ,e hoje estou com uma televisão ótimo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the Price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, love the color nice for the price!!! I have no complaints so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and sales staff assistance was very good. Just in time for the Super Bowl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great product, clear screen. I would recomment this product for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Nice picture but noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud humming noise from the back of TV. Very nice picture but the noise is distracting

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with feedback. We are sorry to hear that your unit is making a loud humming noise. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

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