Customer Ratings & Reviews
- Model:
- 55A6G
- SKU:
- 6455166
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and Android TV integration of the 55" Class A6G Series LED 4K UHD Smart Android TV. They appreciate the stunning 4K UHD picture quality, value for the price, user-friendly interface, and access to a wide range of movies and shows through Android TV. However, some customers have concerns about the reliability and lifespan of the TV, with reports of it stopping working after a few years. There have also been complaints about the warranty and power issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Not even worth it if it was free.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down worst television Ive ever owned. This tv will send you to its home page randomly, no matter what you're doing. Watching tv? Not anymore, look at the smart hub. Playing an online game? Now you're dead, welcome to the smart hub. It also randomly turns itself off, signs itself out of Google, the picture will just go out whenever it feels like it, and the remote will unsync itself to where you have to hard reset the television. I've never owned a TV that takes up to 5 minutes to turn on just because it refuses to cooperate. Barely owned this thing a year and I'm considering tossing it out for something new. Will never buy Hisense again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55A6G and for taking the time to provide us with feedback. We're sorry to hear that your TV keeps going back to the home page. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please perform a factory reset by going to Menu > Settings > Device preferences > Reset > Reset your TV back to the factory default. If this troubleshooting does not fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Not great experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crapped out in less than three years. Gets to the android start up and shuts off. Tried everything and it just won’t work anymore.
No, I would not recommend this to a friendDoesn’t last at all!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in 2021 and now it doesn’t work properly!!! Can’t even used the ports for cable.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Al around good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the price. Bright, vivid display great sound quality too
I would recommend this to a friend - Cons mentioned:Tv quality
AVOID AT ALL COSTS. Go with Element or other brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this less than 6 months ago. already died on me. tried to reset. just red light flashing. customer service not much help. i shouldn't have to need repair 6 months in after spending hundred. never buying any product from hisense ever again. avoid them like the plague. i have a VERY old smart TV from element that's still kicking. Look like that's what i'll be going with in the future.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RSTEW, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with feedback. We're are so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV a little over a year ago. The sound was always going up and down, but i put up with that. Picture was great. Then two weeks ago the TV turned off and would not come back on. I had to go out and buy another TV to replace it. I will never buy another Hisense. The quality stinks.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello SHERRY, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with feedback. We are so sorry to hear that your unit is no longer powering on. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Had issues since i got the tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst experience i ever had with a tv. From day 1 i had issues with this tv not turning on every so often to the point i had to unplug the tv and plug back in about once a week. Eventually that slowed down and became once a month. The tv also had a habit of rebooting randomly at times. The best thing about the tv is the android tv operating system, wich also could have ben its downfall for such a low specd tv . Tv constantly freezes the apps are buggy for instance hulu no matter what i do sometimes hulu jus displays a black screen when clicking on movie or show. Now the major issue wit this tv is not even a full year or maybe just a lil past a year my tv wont power on no matter what i try. Worst thing is i cant find my receipt to rember date of purchase and send for reepair so now this is $400 sumtin dollars thrown away smh im so appaled even through all the problems i tried to stick it out with this tv just for it to give up on me. During the most important time of the year to have a tv . I cant get any technical support on hisense end so now i just have to buy a new tv but it sure wont be hisense that i guarantee i recommend nobody buy this brand as well as toshiba and sharp they are all the same company
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jabril, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer powering on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, but please note that Hisense, Sharp and Toshiba are not the same company. Please reach out to BestBuy to obtain a copy of your receipt to receive assistance under Hisense's manufacturer's warranty. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv. Gives okay sound quality and the pictures it good
I would recommend this to a friendDO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this tv on 6/14/21 went black 9/26/22. 15 mths this tv lasted before if turned off and won't turn back on. Just lasted long enough for the warranty to lapse. Even when it did work it was a constant struggle to use with the constant notifications about storage space, we only had maybe 10 streaming apps on it. DO NOT BUY THIS TV, keep looking!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Amanda, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Terrible purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. Worked less than two months. Hisense finally made it right after fighting with them for two months. Will never buy Hisense again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55A6G and for taking the time to provide us with a feedback. We're so sorry that you've experience these issues with your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Broken dreams
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after four months. Still under warranty, but Hisense support doesn't respond. Buy another brand
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55A6G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.