Customer Ratings & Reviews
- Model:
- 55A7N
- SKU:
- 6577012
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and price of the 55" Class A7 Series LED 4K UHD HDR WCG Smart Google TV (2024). Many also appreciated the TV's lightweight design and vibrant colors. However, some users experienced issues with the remote control's functionality. The setup process was generally considered straightforward and easy.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great experience at the store the sales guy explained in detail
I would recommend this to a friendIncredible tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good TV meets my expectations and needs at home for me and my family.
I would recommend this to a friendGreat tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for a lower price range! This is my second version of this tv. Only down side is sound is as good as I wish
I would recommend this to a friendVERY laggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old Hisense R7. Setup was easy, the picture and sound quality are amazing but HOLY COW does this thing have a terrible lag when selecting anything(menus/channels/apps/etc.)! The lag is SO bad that I’m taking it back and selecting a different model.
No, I would not recommend this to a friendGaming TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color saturation especially while gaming
I would recommend this to a friend- Cons mentioned:Remote control
Not happy with U7
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with the sound at all. Sounds muddy/muddled and lacks "life". Volume levels are too low and the loudness settings don't respond, even when adjusted. Now it's Less than 8 mos, and the remote has stopped working. Very inconvenient. Not recommended, although price point is ok.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nilemoon, Thank you for choosing the Hisense 55A7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television in the price range it is. Exceeded my expectations.
I would recommend this to a friendDELIGHTED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product quality is consistently outstanding, exceeding my expectations every time
I would recommend this to a friendTV purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store personnel were very helpful during transaction and in helping me get tv into my car
I would recommend this to a friendhisense tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good tv for the price. speaker is a bit low than my old hisense tv. got a soundbar and is okay now.
I would recommend this to a friendBest store ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent product was great great service would love to shop them more great sales
I would recommend this to a friendTV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hisense is actually a superb television. Only issue is sometimes it has problems with home screen, then you have to restart TV.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 55A7N and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked great for about 3 maybe 4 weeks, then it just started buffering every time we would turn on the tv. Looked up the reviews before deciding to purchase, they were all pretty good, so I was really disappointed when the tv started acting up.
No, I would not recommend this to a friend- Cons mentioned:Remote control
DO NOT BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far one of the worst tvs I've ever owned. It lags with the remote, there is a delay for EVERYTHING, and i always have to unplug it because it will just stop working.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for your review of the Hisense 55A7N. We are so sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
55 uhd a7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, description,boxing, delivery and excellent product.
I would recommend this to a friendSuperior quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second best TV i have ever had, i just wish they had it in 58 inches screen size
I would recommend this to a friendHessian
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like shopping in this store, but on my last visit I was forced to have a credit card from best buy. I don't know how I subscribed to it. I only know that the application on the map is not very clear. The TV cost $300, I paid $100 for two months. They also have problems with email information. I myself forgot about the last payment and was not informed. And after 4 months I have to pay another $421. What did I pay. But it's a very unpleasant acquaintance with the Best Buy credit card. Therefore, assessment 1
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 55A7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google TV features on Hisense. Good TV budget lovers
I would recommend this to a friendGet what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble with HULU app disconnecting since purchase. If you don't set up Google assistant for your user account, the Google assistant randomly pops up and tells you this feature is not set up, and you lose volume. You have to switch users and come back. Bought 2/22/25. 5/ 23 started getting dark spots along top edge of TV. 5/25 screen is pulling away from frame and can see into TV. Tried to push back against frame. Screen crack and stripe down through whole screen. Shouldn't be peeling apart after 3 months.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello StevenZ, Thank you for choosing the Hisense 55A7N and for sharing your feedback with us. We are so sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Remote control
Dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitchy, disconnects from remote everyday, disconnects from wifi (in a studio), doesnt vadt anymore. Perfect condition yet works so badly. Many issues, dont recommend.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AdrianO, Thank you for choosing the Hisense 55A7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.