Customer Ratings & Reviews
- Model:
- 55A7N
- SKU:
- 6577012
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and price of the 55" Class A7 Series LED 4K UHD HDR WCG Smart Google TV (2024). Many also appreciated the TV's lightweight design and vibrant colors. However, some users experienced issues with the remote control's functionality. The setup process was generally considered straightforward and easy.
This summary was generated by AI based on customer reviews.
Horrible Manager/Customer Service Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this rating is for Best Buy itself and not necessarily the product. The manager at he Huntsville Al store was a total jerk. I bought 7 of these tv's. one was defective and I had to bring it back. however, I was past the return date. darn that sucks. I asked if they could get rid of it for me. the rep said she would ask, the manager without much correspondence said nope. I said really, I drove for an hour and a half to bring this back after having to drive here to buy them, seven of them, and one was defective and you cannot defer the fee. she said why, we have to pay it. I said surely you can see the circumstances. she had no appreciation or care of the situation. I paid the fee but that thirty dollars just cost BB all of my future business.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JasonS, Thank you for choosing the Hisense 55A7N and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Remote control
Two remotes to control television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont do it, I love just using the firestick remote on my televisions. This television requires both remotes which is horrible because all the other televisions in my house works and sync with the firestick!!
No, I would not recommend this to a friend Laggy TV. I don’t recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good tv. It’s laggy, especially every time when turn it ON, it takes a noticeable while to show up all those Apps. I don’t recommend this one.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Amit, Thank you for choosing the Hisense 55A7N, and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Color
Good for seniors and others on a budget!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv for a senior! Upscaling and motion handling is great for the price paid. Very colorful and bright enough for a senior with poor vision. Simple set-up, but you definitely need two people!
I would recommend this to a friend - Pros mentioned:Picture quality
Hisense QLED 55" Q6 series
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product the audio and the QLED quality is amazing for the price. The bluetooth and more make this device so great to connect with my others devices
I would recommend this to a friend ENJOY ENJOY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase realy enjoy watching tv now and I hope forever
I would recommend this to a friendInclude the correct sized screws next time Hisense
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hisense, come on. You get 1 star because you didn't include the correct sized screw to use with the included spacers for wall mounting. Ridiculous oversight.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Adam, Thank you for choosing the Hisense 55A7N and for sharing your feedback with us. The screws provided with the unit are for the base stand and not for wall mounting the unit. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Terrible quality and warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 months the screen went out, best buy was zero help. Hisense makes it such a drawn out process to warranty then finds a reason to deny it. Don't waste your money on this junk brand
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Cody, Thank you for choosing the Hisense 55A7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. We do appreciate the feedback and review, as this helps us improve our products and services, not only for our loyal customers but for our customers of the future as well. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
