Customer Ratings & Reviews
- Model:
- 55A76K
- SKU:
- 6561417
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the superb picture quality, vibrant colors, and ease of use of the 55" Class A76K Series QLED 4K UHD Smart Google TV. Many appreciate the great value for the price and the user-friendly Google TV interface. The sleek design also receives positive feedback. While some users note glare issues in bright rooms, the overwhelmingly positive comments highlight the TV's strong performance.
This summary was generated by AI based on customer reviews.
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had tv for a month and already seeing screen issues
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SeanH, Thank you for choosing the Hisense 55A76K, and for sharing your feedback with us. We're sincerely sorry to hear that your unit is experiencing vertical lines. Please be assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Bad
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality was horrible im not getting tvs from here
No, I would not recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delayed response on input from remote to tv… when choosing apps also there is a loading period when they begin that can last up to 7 to 9 seconds.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Whiskeybravo03, thank you for purchasing the Hisense 55A76K and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. Please ensure that there are no obstacles blocking the signal from the remote to the TV. Try changing the batteries. The remote control can work at a distance of up to 26 feet (792.5 cm) in front of the TV set. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team.
You will want to throw it out your front door.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is quite literally the worst piece of electronics that I have ever purchased… and to put that into perspective, I have purchased things off of TikTok shop. It is slow. Won’t stay connected to the wifi. Sounds horrible. I’m not sitting idly and complaining… I had my internet looked at and purchased a soundbar. I have no issues with any other tv, game station or computer in my home.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi CatherineW, Thank you for purchasing the Hisense 55A76K, and for sharing your feedback with us. We're sincerely sorry to hear that your unit experiencing issues staying connected to Wi-Fi. Ensure that your unit is within at least 15 to 20 feet from your router. If the issue persist then complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting so much more out of this QLED but unfortunately I was very disappointed. The picture clarity was nothing compared to my TCL QLED.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55A76K and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Best Buy doesnt warranty but two weeks !!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The T.V. started having color contrast in one corner of the screen after 27 days. Tried to return or exchange the unit at day 29 to be told they only warranty the products for 14 days now. Worst customer service ive experienced in along time. BEST BUY IS MORE LIKE WORSE BUY!!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ToddB, Thank you for choosing the Hisense 55A76K, and for sharing your feedback. We're sincerely sorry to hear that your unit is experiencing color contrast in one corner of the screen. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
2024 Kobe basketball game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we asked the sales rep for the none live version of the 2024 kobe basketball game. well we found out that the game she provide is live. my son is not allowed to play the liver version of any game. now we can not return it since it has been opened. so we've been told. please advise.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi YolandaH, thank you for purchasing the Hisense 55A76K and for taking the time to provide us with feedback. We recommend reaching out to Opia directly through their contact page at https://www.opia.com/en-us/contact-us/ for further assistance. Thanks again, Harley with the Hisense Support Team.
No power
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a nice TV but It did not last long dead in 2 years or less
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello RubenA, Thank you for choosing the Hisense 55A76K and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronic technician for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.
Poor customer service fro mHisense.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not turning on after 4 months of purchase. I contacted the Hisense after getting the number from BestBuy. The Customer service from Hisense was not helpful at all.
No, I would not recommend this to a friendTV Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bad TV only served three weeks no longer work and as I didn't buy warranty giving away in junk money TV brand hisense
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi EnriqueT, thank you for purchasing the Hisense 55A76K and for taking the time to provide us with feedback. We're sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
U get what u paid for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality wasn't good you have to connect the extra device if you wanted to stream from your phone or other devices not worth the money
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 55A76K, and for sharing your feedback with us. This model has Chromecast built-in which is a casting feature. Users can cast from their app from their mobile devices on the unit. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Never powered on out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never powered on. Took back to the store and bought a different brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi twonder, thank you for purchasing the Hisense 55A76K and for taking the time to provide us with feedback. We're so sorry to hear that your TV is not powering on, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture qualityCons mentioned:Glare
Reccomend buying this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up. Good quality picture , very little glare from sunny windows. Priced , on sale, same as one month cable cost
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Not reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was fantastic. Great size. Easy operation. Quick set up. Only 3 stars because only lasted 8 days. Returned to store full refund. Tv had white lines running down the left side and top of screen. Best Buy was very helpful and gave me no issues with the return.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Wonderful but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture and some great features easy to use remote
I would recommend this to a friend - Pros mentioned:Picture quality
2nd time...a charm?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Hisense TV purchase, first one went great, we've watched many sports on it with no issue. When my bedroom TV fell off the wall at 11:30pm a few days before Christmas I saw this one on sale. It was a great price and I had good success with my previous purchase. I picked it up at BB, installed it on the wall and things went great, Christmas Eve it worked find in the morning. I went to watch it that evening and it was dead, sound would come through the soundbar but the screen was basically black. Did all the usual "unplug and plug it back in" change out the HDMI cables etc. Nothing worked, so I took it down to return it. With this being the holidays, I had already put the box out to recycle, Christmas morning I was up early retrieving the box so I could return it. After a bit of back and forth with BB (which I understand why they have to do it) they agreed to return it once the manager plugged it in and saw it was as I said "dead." The new TV is now 5 days old and seems to be working OK, so hopefully I just had a one off issue.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Hisense
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great tv, very good image and colors great size
I would recommend this to a friend - Pros mentioned:Qled
A76K vs A65K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many mixed reviews. Could i please know which is the better tv? According to product expert from hisense the a65k is better in these reviews. But hows that possible since the a76k is the update version and is qled while the a65k is regular LED. Looking for some input on this and the exact differences between both TVs.
I would recommend this to a friend - Pros mentioned:Picture quality
5 Star 55" TV at Modest Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently I purchased the Hisense A76K 55" TV with Google built in. The picture quality is extremely good, especially when you consider this is technically a budget set. I installed YouTube TV and a number of streaming apps, and it is working perfectly. Thank you Best Buy for a great value on a quality TV
I would recommend this to a friend - Pros mentioned:Picture quality
Hisense TV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice clear picture. But a little difficult to set up. Took me about 30 min to figure out to turn off the sound on the TV. I have Klipsch external speakers. Other than that very good.
I would recommend this to a friend