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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 842 reviews

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Rating by feature

  • Picture Quality

    Rating 3.7 out of 5 stars

  • Sound Quality

    Rating 3.5 out of 5 stars

  • Brightness

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the 55" Class H6510G Series LED 4K UHD Smart Android TV for its exceptional picture quality and reasonable price point. Many users are impressed with the easy setup process and the overall performance of the Android TV. However, some users have experienced issues with freezing, slow response times, remote control malfunctions, reliability concerns, and power issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 842 reviews
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Shuts down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv during the black Friday sale. I was planning on buying another brand but it was out of stock. The salesperson recommended this one. It had a decent picture and sound and was pretty easy to program. But for some reason when i installed Fox Sports, it would not open. It just said there was an error. which was annoying since most of the football games are on it. I even tried uninstalling Fox Sports and reinstalling it. That didn't help. I was able to stream the games on my phone and show the games on the tv. After 1 1/2 months, the tv started turning itself off. I'm taking it back this weekend.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We’re so sorry that you're experiencing issues with some of the apps and then the TV started to shut off on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Best TV to Buy on a Budget!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some good TVs in the past, but this Hisense 4k Smart TV is the best I've had. This TV was priced at a higher price but I got it around the Black Friday sale. The android TV operating system here is great and my PlayStation 4 runs amazing on the TV. If you buy this TV, you won't regret buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Easy , breezy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV’s size is just perfect for my room and it was relatively easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good tv for it's price range.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Sound quality is very good, Picture quality is good for a tv in this price range. Couple of things that I didn't like that much. - It makes a mild humming noise, you would notice it when tv is idle. - Don't know what is the issue but I wasn't able to connect the tv to it's remote app on android phone. Other than these couple of things I liked it very much so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Hisense - 55' Series LED 4K UHD Smart Android TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to use in my sun room, it was the 4th TV in the house so I didn't want to pay too much for it. As it turns out it is one of out favorites to watch. Easy to use, and was a breeze to set up. For the price this is one of the best TV's I own.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is extremely slow . I have pretty good WiFi but it's slow and randomly cut off . The tv cutting up I'm pretty sure have nothing to do with my WiFi . Other than that the picture is clear. Nice size

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good but low storage space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good. Easy to use. It just doesn't have a whole lot of storage. I have Netflix, Disney+, Pandora, Peacock and Prime. It keeps telling me that my storage is almost full. But operations and everything is good. It doesn't like the Disney+ app and will kick me out often, But that may be somehow user error.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Good TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price, easy to setup & had good sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent 4K Tv 9/10 would recommend (if on a budget)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent 4K smart TV. Could be better. The resolution quality is not as great as expected but it’s not horrible, the user interface is amazing fast at changing inputs . Speakers are pretty good worked far better than expected and has volume options/customization for late night (for when you don’t want the tv too loud because it’s late or you’re family is sleeping) and a wall mount mode which kinda makes the volume kinda reflect forward instead of sounding muffle from being mounted. Overall a decent lower end 4K smart tv. My only complaint is that on certain videos/ images you have this kinda pixelated image/filter. Idk if maybe mine just came defected or if I accidentally damaged it while loading/unloading from car and mounting it to my wall. But other than that I love it. Especially since I was on a budget but wanted a new tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture- great tv for the price! I don’t like that you have to down load google and make a google account to be able to down load apps !!!! Terrible!!!! It should just allow you to down loaded freely like other tv s , the only thing I didn’t like about the purchase was that ! Otherwise great tv for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Cheap price = cheap parts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase again. Tv will require to be unplugged from time to time to get it to turn on. Apps are very slow. Good picture and a cheap price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Descent for guest room

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV only okay. The picture quality is only okay. The sound is NOT consistent between the commercials and program or between the outputs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tv, I am able to have my Xbox and Google Stadia plugged into the ports without having to switch them out like last old tv. Cable looks good on it and it gets really loud. I can also play my music on it and streaming movies is made easy. It's a nice size too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Hisense is really stepping up their game!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my kids bedroom. Connected easily to my network and I love the Android TV setup. Mounted on the wall with some LED light strips and this setup looks and sounds great. My kids/wife are more than impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Yes, no, maybe so?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $299 when I bought it. I sorted by new arrivals and this was at the top. Prior to this, I watched my shows on my 15 inch MacBook Pro. Obviously, my mind is blown by the size and colors. I’m excited to watch tv! Downsides: needs a google account and I can’t uninstall default apps.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Giving Hisense a try

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used a lot. Few glitches I haven't quite figured out with the Android operating system, but willing to give Hisense a try in the affordability category following bad customer service experience with TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, TV is loud so I never have to turn it all the way up. Easy to mount and install feet, did both waiting for mount to ship. Bought a second one after original purchase for my daughter's room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for a dirt cheap tv. dont confuse this for a top of the line tv. Its picture is pretty nice, but its no samsung. It doesnt have amazing motion processing or any of those latest greatest innovations, but its pretty great for a $250 tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up last night, and it looks great. It’s a nice looking tv, and the picture quality is great too. It was easy to navigate the menus, so the setup went quick. It’s a nice tv for a nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Wouldn’t be garbage if it worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage operating system, android smart tv is constantly slow glitchy, Hulu, and YouTube occasionally crashes and will sometimes shut down the tv. I’m not sure if it’s android or hisense or a combination but it sucks. My parents have a hisense roku tv which is apparently giving them problems now. So I believe hisense isn’t compatible yet with android. Besides that the picture quality is great for the price. Energy is a little high for it and sound quality is just above trash.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the 55H6510G. We sincerely apologize for the issue you are having with your television lagging. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
      Thanks Again,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

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