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Customer ratings & reviews
A Lot of TV For Not A Lot of $$$$Posted
This is a mixed bag review. On the one hand this Hisense 55H9 PLUS is miles ahead of the 55" 4K Ultra TV I purchased just two years ago, in terms of picture quality. But there are things I'm not fond of and there are things I am fond of. First the good things. Out of the box, the picture is truly stunning. The look of the screen is high end and I love the barely there bezel around the TV. It's hard to imagine for this kind of money, this much TV can be easily purchased. I paid a LOT more money and didn't get High Dynamic Range, just two years ago. But that's often the case as the higher end options find their way into the more affordable units fairly quickly. The TV offers what they call Local Dimming, to provide better contrast for whiter whites and darker blacks. It really does provide rich deep colors and I find the contrast stunning. Especially for a TV at this price. You get 4 HDMI inputs and they're High-Speed, to boot. But if you have an older generation DVD player that still uses Component Video outputs, you'll need to buy a Component Video to HDMI conversion cable. Set up was a breeze. It connected to my 5ghz Wifi router instantly. I use a Yamaha Receiver and Bowers and Wilkins Speakers with a Subwoofer as opposed to the internal speakers, but I did give the internal Harmon Kardon audio system a go and it was remarkably good for built in speakers. If you don't want to run this through a sound system or add a sound bar for surround sound, you'd be just fine. Actually, more than just fine. In settings, I could not find a way to turn off the internal speakers permanently. But then there's a mute button on the remote and when I muted the TV, it let me listen through my sound system alone, which is what I wanted. You have the complement of Google Assistant as well as Android TV with voice control with this TV. That's great if you're a Google/Android user. But fear not, even if you aren't this TV is more than worth the price of admission as a 4K Ultra HDR TV on its own. And you get Netflix, Amazon, YouTube and Pandora, just to name a few already installed apps waiting for you. But you can add apps if you need more. The motion rate for this TV is 240. Again, that's very fast for a TV at this price point and should make game day or video games in general work well. There are motion controls, which to be honest didn't really do much, so I found the best picture was without them. Which is great. Who wants to fiddle with settings like that anyway? All in all, the good things are actually VERY good. Now the not so good. The remote isn't particularly good. Not that it doesn't work, it's just so basic and feels pretty cheap. In contrast to the TV, which feels anything but cheap. Next and for me and this was a BIG deal. I am using this in my Master Bedroom, and it replaced a first generation 40" Samsung 720P HD (very early HD) TV. I already had a nice TV stand to hold all my electronics and the TV. But the legs on this TV, while metal and seem to be high quality are placed so far out to the very edges of the TV that you MUST have a surface (unless you are mounting this on a wall) no less than 49 inches wide. My other 55" 4K Ultra TV has a stand in the center of the TV, making it far far easier to place on a surface. I had to buy a new piece of furniture to put this on and while it was 49" wide, it tapers in making it impossible for both legs to sit on the new stand. I wound up having to get another piece of glass to sit on the new stands top glass piece just so the TV wouldn't fall over. Why oh Why Hisense, would you make this otherwise great TV so bloody difficult to place on a TV stand? This TV is able to connect to Bluetooth devices. I was really excited about that as there are times I want to watch TV and listen through headphones. Yes, the TV does have a 3.5mm headphone jack in the back of the TV, but I switched over to Bluetooth headphones long ago. So I figured it would be a snap to pair some Bluetooth headphones. Well, it was easy to pair them. But I've tried two different brands and neither worked well. The sound kept breaking up and that was close to the TV. My viewing position is about 15 feet from the TV. Bluetooth headphones, even ones not costing an arm and a leg, typically have a usable range of around 30 feet. 15 feet from the TV, no Bluetooth headphone I've paired works at all. This is a major disappointment to me, to be honest. The other thing and this is actually a small nit, is where the power cord plugs into the TV. It plugs in at the very far outer edge on the back of the TV. So what, you might wonder? Well, it means the power chord basically dangles down the right side of the TV (if you're facing the TV). There's just no reason they couldn't have put the power cord in a more discreet location. Again, it's a nit, but it's almost as if someone said, hey put it here and no one bothered to look at one actually plugged in after putting it there. The HDMI connection ports are on the other hand placed conveniently, where the cables are out of view. So there you have the good and the not as good. Overall, I still have a difficult time believing one can get this much TV for so little money. 10 years ago, this puppy would have sold for multiple thousands of dollars, yet you can get all this goodness for not even close to a $1000. I would recommend this to anyone looking for a great TV, one that is easy to set up and one that won't break the bank. They did a really good job with this, but the nits I highlight are ones I hope they'll think about for future products.
I would recommend this to a friend
An Anomaly Of Fun and FrustrationPosted
First and foremost, the Hisense H9 Plus delivers a stunning picture. Whether you are streaming Netflix, Vudu movies, YouTube or playing video games; this TV is remarkable with visual presentation. That all said, there’s a price to be paid. What is sacrificed is a comfortable user experience. While I can appreciate voice controls being implemented into today’s technology, I don’t think it can be compatible with every facet of technology that we use. The remote control for this H9 Plus is frustrating. I mean, REALLY frustrating. Gone is the normal remote-control face that has a numeric display. Instead, the user must contend with a directional pad, volume control, and a channel scroll. There are quick access app buttons that allow you to immediately watch Netflix, Sling, Google Play and a couple of others. I was hoping that this Google remote would reduce my dependency on my Direct TV remote. The Google Assistant understands what I am saying 95% of the time which is great. With the press of the Google button, I can say, “Watch Castlevania on Netflix,” and it will open Netflix but despite me have already signed into my Netflix account, it asks me ‘which account user’ wants to access the show/movie I requested. On my previous Hisense, I could access MY Netflix account without any speedbumps. There is a nice ease of access when I press the mic button and order, “Open Movies Anywhere” or “Play Deadpool 2 on Vudu”. And yes, you can install the Movies Anywhere app on this television which is fantastic. Unfortunately, there’s no Amazon Prime Video. But again, I must come back to the frustrations that are prevalent. The H9 Plus doesn’t sync its Live TV feature with my Direct TV box. This would have been nice for those moments when I want to quickly watch HBO or some other channel. From the comfort of your chair or sofa, you can ask the H9 Plus typical Google questions i.e.; “What’s the temperature outside?” and she will immediately tell you. The CEC (Consumer Electronics Control) feature is hyper-sensitive when it comes to my PS4. Each time I turn on the TV, despite it being on the TV HDMI, the PS4 turns on and then the screen switches to the PS4 output which is frustrating because I then must turn off the system and then go back to the TV mode. With the previous Hisense, this wasn’t an issue despite the CEC settings being enabled. There are other times where I turn on the television and instead of being greeted with a signal, there’s a notification informing me that there is no HDMI signal. There’s also the issue where the volume display will pop up on the screen every few minutes even though I didn’t touch the remote. It would’ve been nice if there was an official Hisense remote app that could be used when the contingency of frustration presents itself. Hisense is a company that seems to be responsive to the needs of their consumers and I am hoping that they will release an update that will resolve at least some of my issues with the ease of access on the H9 Plus. I will close out this review with some positive words. The picture quality is sharp and smooth. There is some adjusting to be done depending on your preferences but once you find that perfect balance, you will be impressed with the picture quality. The screen brings out an array of vibrant contrast of colors. I’ve been playing Assassin’s Creed Odyssey on the H9 Plus and it is breathtaking! I cannot wait to play Red Dead Redemption 2 and Soulcalibur 6 on this TV. When I am not playing games, I am enjoying various Netflix shows or playing my movies in 4K that have no motion blur. I tested out the built-in speakers on the H9 Plus (before my soundbar) and I will say that they are solid for default speakers. In fact, they deliver some of the most impressive sounds that I have heard from built-in speakers. There are four HDMI ports (two at 60Hz and the two at 30Hz) along with USB ports, Ethernet port, and an antenna/cable option. The thin edge bezel allows for the most screen space to be used to further your viewing experience. Hisense normally makes fantastic 4K televisions that I brag about to everyone. It saddens me that I cannot celebrate the same excitement with this model. At the end of the day, the H9 delivers with a beautiful screen full of colors and sharpness but the hurdles that await you to get to that experience are the burden.
No, I would not recommend this to a friend
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Affordable, High caliber TV (settings included)Posted
From people I have heard, the consensus is that Hisense is often overlooked and looked down on. After getting this Hisense H9E Plus, I can tell you it is a strong contender in the TV market. This H9E Plus has all of the strong essentials you look for when shopping for a TV. The full backlighting, contrast zones, HDR 10, Dolby Vision, and a strong preference of mine; Good Motion Enhancement. Most of my testing was done with the Xbox One X which outputs 4k games and movies with HDR. The movies look amazing and the games are very colorful and vibrant. A lot of work must be done in properly setting up the picture settings which I will get to in a bit. Unpacking out of the box, the tv is very well protected. The feet for the tv are in the top Styrofoam. Once taking that out, you will remove the packet that includes the mounting screws for the feet, the remote, batteries, power cord, warranty card, and quick start guide. Then you are able to pull the tv out of the box. I would recommend getting an extra pair of hands to help you. The face of the tv is protected with a soft wrap and a large piece of cardboard which is very handy with moving the tv around, and can allow you to lay the tv down with out the risk of damaging something. Installing the feet is simple, and there are 2 screws for each foot. The feet are kind of wide, so I was unable to use them on my tv stand, but I did opt for an aftermarket pedestal swivel stand to mount the tv on. It was very simple to mount. The first thing you will notice on this tv is how thin the main screen bezel is. It measures right at 5/16", which is super thin. The larger bottom part of the tv measures out an extra 1 5/16", which is still pretty thin. Once mounted and setup, the first downfall is the length of the power cord. It is around 5ft, so it can't even reach to the floor for a power strip if you are wall mounting. You will probably need an extension to go in between. Next is the remote. It is a good thing the tv is not built like the remote. It is very cheap feeling and the buttons have a weak springy feeling to them. The design is not that great, as the navigation buttons (up,down,left, right, center click) are not very defined and found trying to navigate menus in the dark somewhat challenging and frustrating because you can't quite tell where the navigation buttons end and the menu buttons begin, so you end up activating voice control or backing out of the menus on accident. Otherwise, the remote works good and the quick navigation buttons for Youtube, Netflix, Google Play, Fandango Now, Tikilive, and Sling all work great. I was only able to test with Netflix, Youtube, and Google Play, as those are the only ones I have accounts for. The voice activation works well. Setting up the tv is an easy but interesting task. I ran into a couple error screens where it would say a process was not completed, but when exiting out, it showed the process completed, like connecting to a wireless network. It would say "Can not connect to wireless network" Then immediately show the network connected after leaving the error screen. It does want you to set up a google account and some other accounts. I found it odd that mine already had a pre-existing google account already linked to the TV.. not sure why. It just requires going into the settings and removing the account and adding another one. The TV picture is amazing. But as I stated before it will take a lot of work and set up to try and achieve that look. I will provide my settings for you to use later on in the review. There are a lot of picture settings, and also sound settings. Some previous reviews I have read talked about a bad lip sync issue between audio and video when using wifi. This TV does have lip sync issues sometimes, but I found if you are running your device through a receiver first, and use that for audio, there are no lip sync issues. The most I have seen were when playing directly through the tv speakers. It does have lip sync adjustments though There have been a lot of reviews about how terrible the tv's speakers are.. Let me tell you that is incorrect. This TV uses Harmon Kardon speakers and they are located in the center of the back of the TV. They are rear firing so the sound bounces off the wall for a better sound. The volume itself goes to 100 and is generally loud enough for casual TV watching around 14-15. In the menus' the audio menu is full of options, and it even has an equalizer setting to manual adjust the bass/mid/treble levels. It is a hertz chart. You can also turn system sounds on and off, pick a specific sound mode (Standard, Theater, Sports, Concert Hall, Music, Speech, Late Night, and User Mode). The overall sound quality is amazing. No, it doesn't have earth shattering bass or anything but the sound quality is very crisp and clear. I would run an optical cable from the TV digital out to a receiver for watching Netflix or Youtube. In case of lip sync issues they have included menu options to adjust the lip sync levels so you can match them up again, which is great and works well. The tv has 4 HDMI hookups, (2 highspeed for 4k@60hz with HDR support and 2 regular for 4k@30hz with out HDR support), and also one standard Yellow, Red, White composite hookup. A digital audio out, A lan cable port, and 2 USB ports, one at .5amp and the other at 1amp. All ports are clearly marked and easy to follow what goes where. The android side of the TV runs very well over my wifi (Comcast 150mb service) and Netflix and Youtube run great. The 4k content on each streams with great quality. The android menu's are fast and responsive. Can't find any complaints with that. Onto the picture itself. The clarity is super clear when setting up correctly. The blacks are super black, and I have not seen any bleed through in the pictures. The colors are strong and vibrant and everything really pops out at you. It is amazing quality for the price of this TV. One problem though is on the Xbox One X, when I set up the tv settings, It shows everything with a checkmark except for Dolby Vision. It shows a message saying "This TV is using an older version of Dolby Vision and is not supported by Xbox" ... I'm not sure why, but apparently Hisense is using old software to claim the use of Dolby Vision, but not worth anything if a brand new TV won't respond to brand new tech. Everything else works great though Overall this TV is definitely worth it's price and then some. I highly recommend it forsomeone looking for a great TV on a budget. It is hard to be disappointed, but it still does have its flaws, which is why I only gave it a 4/5. Cons -Short power cord -Bad remote design, cheap feeling -Old Dolby Vision hardware/software not compatible with new tech -Minor lip sync issues Pros- -Dark Dark blacks -HDR 10 -Great sounding HK speakers -Lots of menu options -Contrast zones -Local Dimming -Full backlit display Now for some of the picture settings to help you out. This is while running through my Xbox One X Backlight Local Dimming-Medium Backlight Level-100 Automatic Light Sensor- Off Picture Mode- HDR Standard Contrast- 50 Brightness-50 Color-50 Tint-0 Sharpness-10 Advanced Settings Overscan-Off Color Temp- High Motion Enhancement- Standard Noise Reduction-Medium Digital Noise Reduction-Medium HDMI Dynamic Range- Auto Active Contrast- High Color Space- Native Calibration Settings - No adjustment Picture Size- Wide HDMI 2.0 Format- Enhanced Apply Picture Settings- All Sources Sound Settings System Sounds- Off Sound Mode- Theater Speakers- TV Speaker Total Sonics- ON Total Surround- Only available if sound mode set to User mode Total Volume- Only available if sound mode set to User mode Wall Mount Setup- On Advanced Settings Balance- 0 Digital Audio Delay-5 Lip Sync- 0 (Can adjust this and digital audio delay as needed) Equalizer -Adjust 120hz to 7-8 My settings aren't perfect but they get it looking pretty darn good. Hope it helps some of you. Pictures include screen caps of Dolby vision incompatibility on Xbox One X and 4k HDR clarity shot from Jurassic World: Fallen Kingdom on Xbox One X
I would recommend this to a friend
It makes sense to save cents so pick HisensePosted
Review: Hisense 55H9EPLUS There is nothing fancy about this TV. It is a straight forward budget TV that has a sharp, colorful, and excellent display. If you are looking to save some money and still get a great TV than this one is for you. PICTURE: After a couple days of watching Netflix, YouTube, and 1080P cable programming I was impressed at the picture quality and colors of the TV. This is replacing an old 2008 Panasonic Plasma that still has great picture and excels in dark scenes. I can tell you this HISENSE blows away that plasma (it should). As with any tv the better the source the better the picture and this tv shines when watching 4K content. Says to be a native 120Hz panel but all my content is in 60Hz and still looked amazing. Folks at "rtings.com" have reviewed this tv back in August so if you want tech specs I suggest you go see what they have to say. But as a normal tv viewer I was impressed. SOUND: The sound from the exposed speakers in the back sound great. Mostly treble and very little bass if any. Show dialogue sounded great. TV gets very loud without sounding bad. Fortunately there is an optical out that I connected to my receiver to take advantage of my ceiling speakers. DESIGN: I truly do not like the feet (mounts) that connect to the tv. The base support makes the tv wobbly. You don't want anyone bumping your entertainment console. I highly suggest wall mounting. Bezel is very thin. This 55" takes up less space than my old 50" plasma. REMOTE: The remote is basic. Does everything you need with a couple of buttons. The thing that makes it a terrible design is no illuminated keys. I find myself illuminating the remote with my cell phone. Very bad decision by Hisense to not include backlit remote. SMART: You get Google, Sling, Netflix, Showtime, YouTube, etc on this tv. So if are wanting to cut the cord all the apps are there for you. I was very happy that transition between apps was great. No lag of freezing up. Very smooth operations. First time setup you have to agree to Google terms and conditions. Pretty basic and if you have an android phone setup is very similar. You can also use any google account you want. With the Google store you can also download VUDU and other video apps. WHAT I FOUND NEEDED IMPROVEMENT: - I didn't like the motion improvement features. I turned off 3 of the motion controls. Made football choppy. Once turned off everything looked great. NBA games looked fantastic once turned off. - There noticeable light change when going off angle viewing. Visible outside of 140 degrees viewing. It is small drop. - black bezel and silver feet. Just home decorator in me. But silver feet base bad design. At least they are labeled left and right on base and on the tv. - I couldn't setup the tv without internet. I looked through manual and didn't see a bypass. I tried skip but kept being brought back to beginning. Will look into that. maybe a mistake on my side. Other Thoughts: I found my screen to be straight. "rtings" found theirs to be bent. Towards the top half it appears very fragile as it is pretty much glass with very little frame. So be careful during unboxing. Packaging was great. This looks to have passive cooling so no noise from tv. You get a lot of TV for very little.
I would recommend this to a friend
We have another Hisense TV from last year which we really like, and when the time came to replace another TV, I was looking forward an Android TV. The quality of the picture is very nice and the sound is particularly good for a flat TV. The design is very sleek, with an edge-to-edge glass with a very thin dark metal on the bottom. The speakers (Harman-Kardon) are located on the bottom and on the back of the TV. The base is a pair of very sleek gunmetal legs. The screen is 4K, HDR (HDR10 and Dolby vision) with a 120Hz native panel, with local dimming (does not mention how many zones), and edge-lit. The back of the TV has a black metal frame on the top half, making it very thin on top. On the left side, there are three HDMI ports, one USB 2.0, one USB 3.0, antenna and SPDIF. Next to it there is a rear-facing panel with another HDMI, gigabit ethernet and analog input. Note that only two HDMI ports are HDMI 2.0, the other two are HDMI 1.4, and one of the HDMI 2.0 is also ARC. Having only two HDMI 2.0 ports limits what can be connected. Also the rear-facing HDMI can further limit connections on a wall mount. Other connectivity: Ethernet gigabit, Wi-Fi AC, Bluetooth. The remote control is initially set up for IR commands, and once the initial config is completed, it's set up for Bluetooth also. Bluetooth can also be used for headphones and other android-compatible devices (keyboards, etc.). Mounting the TV on the wall can be a bit more challenging than usual, because the two lower posts are recessed more than the top posts, so either get creative with the spacers or get a tilting wall-mount bracket. Don't know who could come up with this design. I had no issues mounting the older Hisense TV. Consider a tilting wall-mount to compensate for some of these issues. Google TV: Everything on the TV is an 'app'. Even watching antenna TV is an app, which thankfully, can also be selected as a traditional input. It is fast enough, but could not watch TV directly using an HD HomeRun app because the TV struggles to decode the MPEG2 stream from the TV signal. Then installed the Live Channels TV app made by Google, which intends to mash-up live TV from antenna, HD HomeRun and app-based Live TV. Great concept but the channel guide was confusing. Tuning into an HD HomeRun channel was so choppy it was unwatchable (However the same stream using an older AppleTV 4 connected via HDMI is flawless). Also despite having a very good variety of streaming apps backed by the Google Play Store, there is no support Amazon Prime (I realize this is more to do with dispute between these two giant companies, but still it's not a great user experience). The TV also has a built-in Chromecast receiver (Part of Android TV for both audio and video), and DLNA. The remote control is also interesting. As mentioned earlier, it can connect via IR or Bluetooth. It has a reduced number of buttons, more like a Roku remote but larger. There are six 'sponsored app' buttons on top. This will likely vary over time. Mine has Netflix, Sling, Fandango Now, Google Play (Oddly, takes you to the app store), YouTube and TikiLive (Which is a service that would be similar to Sling). There are no number buttons. Instead, a "123" button opens an on-screen menu to scroll a number. Similarly, no media buttons, but a single play/pause button that also opens up a menu on the TV. There is a Google Assistant button that works with the built-in microphone on the remote, and channels, volume and other android-related buttons. There are also no input buttons on the remote. For this one has to navigate to the main screen and on the top there is an input widget. Despite of this, the TV does remember the HDMI input and also reacts to CEC signals, so some HDMI devices can get the TV's attention and automatically switch to the input. With some practice, the remote is simple and intuitive. Because we were using a Harmony remote with the old TV, re-programmed the remote to this TV and the remote is able to switch inputs directly, so the TV must be able to react to a lot more remote codes than what's available on the factory remote. Also the TV can be controlled by Amazon Alexa, by pairing the TV with an Alexa "Hisense" skill that works to turn off the TV or change the volume, but didn't work for me to turn it back on, although I set the TV to keep Wi-Fi on. Also, there is a clear 'bulge' on the bottom of the TV that has the infrared sensor, a rather bright red standby mode light and a single button that can be used instead of the remote to turn it on, change apps and volume. Unlike other Hisense TVs, there is no way I could find to turn off the standby light. Overall it's a good TV, which looks great on and off, with a good sound for a flat TV, although I have to say I'm somewhat disappointed with the Android TV experience and the Wall-mount issues. Supporting 4K, HDR10 and Dolby Vision, handles any movie format available streaming or from media discs.
I would recommend this to a friend
Do Not Hessitate, This TV is an Excellent Value!Posted
For years I have seen budget brand TVs in stores like Wal*Mart & Target, but I have always passed them by assuming they were simply poor quality generics. After all, how can a cheap TV possibly compare to an established brand like Sony, Samsung, LG, etc? To be perfectly honest, I never would have purchased a Hisense product. I had been saving up for a 65 inch 4K TV for my man-cave when Best Buy offered to send me the Hisense H9+ for review. I must say, I am absolutely thrilled with this TV! It is extremely thin, has virtually no bezel, the picture quality is fantastic, it actually runs at 120 Hz, and the smart features / apps work brilliantly! For the first time, I don’t feel as though I need to use a Roku to access apps. I honestly feel as though I would have been foolish to spend double the money just to get a brand I am more familiar with. I absolutely recommend this TV with no hesitation. To read scientific break down of all features and functions, read the detailed spec review from Rtings.com: https://www.rtings.com/tv/reviews/hisense/h9e-plus There are only two minor downsides worth mentioning: - The Remote: It is very simple and does not have a button that allows the user to switch the input. I have to go to the home screen, then scroll over to the input option, then select the input I want to view. There is a voice function, but even that doesn’t allow me to switch input. Using my voice to find out how old Arnold Schwarzenegger is takes only 4 seconds, but switching inputs takes twice as long. Also, the shortcut buttons cannot be remapped (although this is the case with most default remotes (such as with the Roku). - The legs extend all the way out to the very edge of the TV. This means that you have to have a surface that is 46 inches wide to set the TV on. It would have been helpful if the legs were brought in more towards the center so that people would have the option of setting the TV on a narrower surface. The TV could still be perfectly stable and though the screen would extend past each end of the table/dresser/etc, it would still allow more options for where the TV could be placed (without mounting on a wall). Again, I completely recommend this 4K TV. It is an excellent value and is absolutely worth buying. Save yourself a good chunk of change. You will not be disappointed in the least.
I would recommend this to a friend
Great display. Dim HDR. Frustrating and buggy OS.Posted
Pro: Good display Thin Dolby Vision Con: OS is extremely buggy CEC doesn’t work well Dim HDR Remote is cheap and too minimal No Amazon Prime Video **When setting this up for the first time, before setting any other apps, be sure to change the Google account linked to this TV to your own in the settings menu. For some reason, Hisense decided to pre-link the TV with one of their account.** While this TV has a great display, it also has one the most frustrating and buggy OS I’ve ever used. It’s prone to crashing, picture settings would revert back after powering down, and the CEC (HDMI Control) function doesn’t work half of the time. Doing a power reset seems to solve some of these issues, but it’s only temporary. It’s a real shame the user experience is so frustrating since the TV has great colors, decent (albeit dim) HDR, includes Dolby Vision, and has pretty good speakers. Design and Build This TV is impressively thin, with the thickest part (minus the stand) is less than 3”. The bezels are minimal and blends well with the screen. It does feel a little flimsy, but should be fine if left alone. The stand is about 9” deep and doesn’t have significant amount of wobble. Remote The remote feels cheap and is overly minimal. The main navigation buttons just blends into each other with little distinct feeling. I often press the home button when trying to press the down button. It’s missing some key buttons. There’s no number pad, making you rely on using the onscreen display. It’s also missing an Input button and the only to change input is to click the Home screen button and navigate to the option on the upper right corner. It’s just cumbersome. Why would they remove the Input button, yet have room to include a Play/Pause button that still bring up an onscreen display to play or pause? Definitely get a universal remote. Display For this price, the display is really good. The colors are vibrant and blacks are good. My unit didn’t have any edge bleed and the grays are uniform. This model also has Dolby Vision, a feature that other higher ends brands may not have. HDR is not very bright. You’ll still notice a difference, it just won’t be as stunning as other brighter sets. While gaming, I had to turn down the in game settings otherwise it looked blown out. The viewing angle is also not very good. A couple of feet for the center and the color shift is real noticeable. Sound The speakers are Harman/Kardon and can produce good sounds. It’s still feels hollow and won’t fill the room is booming bass, but it does get loud and is clear for regular TV viewing. It’s better to get a sound bar. Function and Smart Features Extremely frustrating. I have a Sony Android TV and it works well. This version of Android TV, however, is so buggy that even basic functions doesn’t work properly. It either crashes or requires me to unplug and reset it. I’m going to list the common problems I’ve had with it in the five days that I’ve had it. -Picture settings will not stay as you set them. Even though the settings say it’s the same, the color mode and motion enhancement are obviously changed. I have to change the mode and change it back. This will happens every time I powered it on until I do a power reset. This was also mentioned in the review from rtings.com -CEC (HDMI Control) usually doesn’t work properly. Sometimes it’ll turn on my Sony sound bar right away, other times it takes a while or just won’t at all. When it does, it takes a bit before it stopped switching modes and is useable. I gave up and turned it off. Luckily I can use my Logitech Harmony to control everything. -Going in the settings menu can crash the TV. -Apps can have issues or crash. Netflix would sometimes have a black screen when playing Dolby Vision content and required a power reset to fix. YoutubeTV (not Youtube) stutters every few seconds. I don’t have issues like these on any other devices (Sony and Sharp TV, Roku, or mobile devices). -Arranging apps on the Home screen doesn’t work. It’ll bring up the UI but doesn’t do anything when you click it or is so laggy that it’ll move once after a dozen clicks. As for the other smart features, they are numerous apps on the Google Store, but strangely is missing Amazon Prime Video. You can also link it to Alexa, but it requires you to make a Hisense account so I didn’t bother. The further I can stay away from using the OS, the better. I can overlook the CEC and apps issue because I have a Roku and a Harmony remote, but the picture setting issue is big concern if it keeps happening.
No, I would not recommend this to a friend
Needs much improvement in Ui & software is Buggy!Posted
I recieved this tv in exchange for my honest opinion. Setup of this 55" tv was straightforward and easy. Once calibrated using my DVE disc, this tv has a really nice picture, out of the box its too bright and punchy. I wall mounted this in my bedroom using the same tilting wall mount my 12 yr old 42" Panasonic plasma resided on. I have this hooked up to my OTA antenna in my attic, a Nvidia Shield box, and my Panasonic Bluray player. NOTE, all these sources work perfectly fine on the Panasonic plasma. The speakers sound good once you adjust the full capability of them in the menu, such as the eq settings. The speakers become more clear, versus the muddy sound from the factory. Nvidia Shield works great wih this tv, the bluray player is hit and miss, 1st use it played a bluray fine, when swithing to Pandora on the bluray player over my network(which this tv and everything connected is Hard Wired to my network) I couldnt get any audio from Pandora. This required me to unplug the tv from power source. 2 other tries, and I couldnt get any output to the tv from the bluray player. I finally gave up on it, after 3 unsuccessful tries, and again unplugging the tv's power and plugging it back in. Trying to get local OTA channels to work was a big pain on this tv. After numerous tries, I found a helpful setting semi hidden in the tv's menu for Antenna channels only. It was set from the factory for Cable channels only. Local OTA channels looked great, but changing channels with the tv's supplied remote, and or my Logitech Harmony remote became hit n miss with both remotes. 4k material from Vudu looked great, and really popped on this tv.. Sports looked good, but not great. Worst when theres the obvious fast movement. I had all the set enhancement features sisabled as well. This tv as noted by many other reviewers has many flaws, the system and overall tv is just way to Buggy. From switching inputs, to changing channels, to turning the tv ff and on! This has been a big disapointment to me. Ill more than likely be switching back to my 12 yr old perfectly good working Panasonic tv. While this tv has alot of upsides, its all tge downs that kill the experience.
No, I would not recommend this to a friend
Almost a Top Product.Posted
Let me start off by saying that I already own a 60 inch SHARP TV (which is manufactured by Hisense - a Chinese company), and this new 55 inch smart Hisense TV product. I did some side by side comparisons of the actual picture and results were very similar. Color was outstanding on the new smart TV and was equal to my other TV. No surprises here. Colors were bright and vivid right out of the box with no needed adjustments or calibrations. Awesome overall picture. TV speakers are Harmon Kardon, which is a company which has been around since the 1950's. The speakers are quality and produce some really nice sounds, but if you want that true theatre experience you will still have to invest in a quality sound bar. I do have a few negatives to fill you in on. First and foremost was the included remote control. Lacking from the control are the sets of numbers, i.e. 1, 2, 3, 4, 5, 6, 7, 8, 9, and 0, and an accurately labeled home button (home button has a circle on it). You would think that the remote "home" button would have been indicated with a picture of a house, instead of a circle. Furthermore, In order for you to change the station from lets says, channel 10 to channel 65 that's were the remote is super bothersome. I have never seen a remote without numbers, therefore in order to manually input a station change you have to press a button indicated with 123 on it, and then manually input the number of 65 and then wait around 2 to 3 seconds for the channel to change. What an ordeal! Why not have a remote with numbers and make everyones life a little easier. Another irritation is how slow the TV changes channels with the remote. S L O W and Annoying! I have seen other reviews in which many customers have also commented on this. Surfing a TV should be instantaneous without delays. With this Hisense product channel surfing by manually clicking on the remote is highly irritating especially when the response time is so slow. You will need a lot of patience. Channel changing should be a quick process, and if you're in a hurry to get to "that" channel you'll be disappointed. I have in the past brought this issue up with the company (regarding my Sharp TV) and they have claimed that since the TV is not being used in conjunction with a cable provider, that channel changing will remain sluggish, but I am unable to verify this. Owners manual and instructions provided at best are sketchy. I feel that consumers should have better information than what is supplied with this TV. Is this TV for you? Picture quality is superior and super pleasing and the sound is great. Personally, slow channel surfing and a substandard remote are annoyances. I miss that quick channel surfing when I'm looking for that particular show. I do hope that this review has both educated you as well as opened your eyes.
I would recommend this to a friend
Beautiful display, frustrating interfacePosted
I'm a "computer attached to the tv" kind of guy, so I've never gotten the appeal of smart tv's. Why bother with a lower quality version of an app for something that my computer that's connected to the tv can already do? The only benefit I saw was whenever I have company over, like my technophobe mother-in-law that still can't figure out browser tabs, having something with a built in interface on a remote would be much easier than using the wireless mouse and keyboard to control the program. So when I got the new TV, I was ready to have my mind changed about this whole smart tv thing, especially since this was going up in a location where connecting a computer would be too much of a hassle. Unpacking and setting up the tv was a breeze, since i planned on only using streaming services like Netflix, Youtube, and Plex, and connecting to the soundbar via bluetooth. For some reason, the set came with someone at HiSense already logged into their gmail account, so I nixed that real quick. Once everything was set up, the screen was a mess of trial apps that I would never use. Since this runs Android TV instead of some proprietary system like a lot of other tv's, it was simple to find apps in the Google Play store that I already was familiar with (and paid for, for some). Digging through the menu system however was much more complicated. The remote, oh god, the awful remote. Whoever decided to put dedicated buttons to apps that are already on the home screen in multiple places shouldn't be allowed to design anything ever again. What a waste of real estate. You'd thing that maybe by removing those horrible buttons you could put in an actual number pad, or even a keypad since there's so many places to type in user ID's or search box fields that fiddling with the directional pad that also functions as the enter button is a nightmare. Then there's the home menu button, that anyone with an android device should be familiar with (which is similar to the only button on an iphone). By putting it directly under the directional pad, I ended up hitting that button way more times than I wanted to. Not only does this kick you back to the home screen menu from wherever you were (like trying to search netflix for the next episode of You, Me, Her), but since you left the app, you have to navigate back to the app where it opens as if you were never in there, so now you have to navigate back to where you were and do the data entry all over again (and if you hit the home button again during that, well, you may just be frustrated enough to give up entirely and throw the remote through the screen). I'm not sure if it's a failing of Android TV or the HiSense UI design team, but trying to use this television is one of the most infuriating experiences in UX design I've ever had. There's a Play/Pause button, that, on Netflix brings up a menu box that has rewind, fast forward, play/pause, and stop, only the cursor defaults to rewind, so to actually pause a show you hit the play/pause button on the remote, then press right twice, then enter. That's four keypresses when it should have taken one. For a dedicated button!!! So awful. By the way, hitting the middle of the directional button actually does pause with one button press. SO WHY HAVE THE DEDICATED BUTTON THAT DOESN'T EVEN DO WHAT IT'S SUPPOSED TO DO????!!! I thought a smart tv would make it easier for my MIL so she would stop deleting icons off my home theater pc, but this, this is much much worse. The picture is really pretty though. NIce bright screen, and the 4k content looks amazing. That is, it looks good once you turn off all the image smoothing and optimization crap that all tv's these days come with (which is an industry-wide practice that will never go away, dooming us all to cheap looking garbage until someone like me gets frustrated enough to turn that junk off whenever I get access to a tv that's set up wrong).
No, I would not recommend this to a friend
Please call us at 1-888-935-8880 so that we can assist you with your television.
Excellent Sound and Picture - Remote not so goodPosted
I am moving from a 42 inch "dumb" flat panel tv which served me well, and I wanted to upgrade to a 4k and 50 plus inch tv. I've never owned a "smart tv" so this is an exercise in frustration at times trying to figure out the locations of settings and features. Unfortunately neither the instruction booklet (multi-lingual) was not clear on how to set things up like adding a sound bar. Most of my confusion was that the interface was so different than my old TCL that was straight-forward and logical in organization. What made things worse was the remote - which after using both the old tv's, a firestick, and now a roku was clumsy and I was continually hitting one thing when I wanted to hit the navigation buttons. This made setup maddening and more difficult because just as I found something, I hit a bottom button instead of the navigation button and I had to start all over. The navigation and "ok" button area is squarish, not circular like better remotes. Easy for an adult male fat finger to think you are hitting one area when you've missed the navigation button and instead accidentally landed on bottom row of three buttons! Thankfully I was able to go to Hisense website and downloaded a much more informative instruction manual and settings became clearer. POSITIVES Wonderful picture - and the sound - I was amazed that those tiny bottom speakers that project downwards from the base were so good. I almost didn't botther hooking up the sound bar, but if I wanted to increase the volume for certain movies or music videos, the standard speakers were not enough. They were good, nonetheless for a flat panel tv! This tv has 4 hdmi inputs (one is the HDMI arc) - cable input - I hooked up my digital antenna and it captured 34 stations and the images from over the air were remarkably crisp where the stations were broadcasting high quality video; other channels were pixelated and not impressive, but that was not the fault of the antenna or the tv - just bad broadcasting! TO ROKU OR NOT TO ROKU? I have abandoned the land of Amazon fire stick since they overheat and are undependable; about a month ago I bought a nice roku that had 4k and love it. I was torn whether to try to learn Android tv or not. I had read it is slow and not as good as Roku. So I went with the Roku which works flawlessly as usual and everything is where I'm used to using. OVERALL Nice tv - worked well with wifi that I have - played well with Bluray player once I was able to navigate using the unremarkable remote for the tv. Played well with the Sonos sound bar and also allowed me to bluetooth to my favorite pair of headphones when I need to be quiet for the neighbors! Unit is big (duh!) and weighs over 60 pounds so understand this if you are setting this up by yourself. These aren't awful numbers, just bulky.
I would recommend this to a friend
Big and beautifulPosted
I’ve owned a smart tv before, which I loved, but unfortunately broke. So, I wanted to upgrade to a 4k and 50 plus inch tv and I decided to give this one a try… Pros: The size is big and beautiful. And the screen itself is really thin, which I loved! Setup of this 55" tv was straightforward and easy. You do get a basic instruction guide, but if you want anything more you need to go online. Connecting to my wi-fi was easy and it has been holding a solid connection so far. Strangely, mine came with a Hisense username on it, so when setup was finished, I just went into settings, removed the Hisense username and put in my own Google account. Connections. Four HDMI ports, optical out, component in, 3.5 headphone out, and even USB. Pretty much all you will need. Great sound! The speakers on this tv can get really loud! The sound is pretty solid for default speaker. I am really impressed! And we were impressed with the picture quality too. The picture is vivid and clear. Is great from any viewing angle. Tv is somehow easy to navigate… There are quick access app buttons that allow you to immediately watch Netflix, Sling, Google Play… I’ve used Netflix, YouTube, Hulu, ESPN… But unfortunately, there’s no Amazon Prime Video. Another nice perk is the built-in Chromecast which allows for streaming directly from your mobile devices. While I can appreciate voice controls being implemented into today’s technology, I don't see myself really using that… Cons: The remote control for this H9 Plus is not very sturdy, and my husband is kind of heavy handed. This made setup more difficult for him, entering user names and passwords would lead him to press the wrong navigation button and he had to start all over. I have smaller hands and more patience, but I felt his pain. Also, it does not have the traditional number pads and I do wish the Home key was more prominently placed on the remote. Another issue that showed up was that sometimes the tv just restarts automatically and enters into safe mode. Mouth drop, if you know what I mean. Overall, If you are looking to buy a big tv that can connect apps and don’t want to spend a lot of money than this may be the one for you.
I would recommend this to a friend
Great picture & sound!Posted
Overall I am very happy with this television, but with just a few negatives to mention. Connections. Four HDMI ports, optical out, component in, 3.5 headphone out, and even USB. Pretty much all you will need. Particularly since most things just use HDMI these days. Android TV and the other smart functions. Connecting to my wi-fi was easy and it holds a solid connection. YouTube & Netflix work awesome and look great. The Google voice assistant take a bit of getting used to and has its limitations so I don't see myself really using that. But overall, the smart tv functions work great. Picture. The colors are very clean and accurate and the black levels are great (particularly in 4K). Don't see any hot spots on the screen either. And this all holds true even when not using a 4K source. I have my doubts you would be able to tell the difference in the picture from this set and tv sets costing three times as much. It really is impressive. Sound. All I can say is this is probably the best sounding tv I have ever heard! Seriously, the back firing Harmon Kardon speakers are beautiful sounding and plenty powerful. Now my few negatives. First, the remote seems very flimsy. I have another Hisense tv that is only a year or so older and the remote feels ten times better built and laid out. Fortunately, once I had everything set up I pretty much put the remote away and just use the universal one that came from my cable provider (Charter). Second is the input selection. As far as I can tell, the only way to change the source input is to open the smart functions and go into its menu in the top right corner and select the source from there. Not really a big deal now that I know what to do. But this is really something you should be able to do from the remote. Instructions. Or should I say, the lack of. You do get a basic instruction guide, but if you want anything more you need to go online. I know I know, everyone does this these days. But with a tv, you kinda still need this in written form to get going. And last (and this is the biggy), depending on the input source, you may have an issue with lip sync. Over the air broadcasts, online content (YouTube, Netfix and so on) I have no problem with. But my main input source, my cable box, has this issue and there seems to be no fix for it. Now in all fairness, this might be more of an issue with the cable box. But having seen a good number of others comment on the lip sync issue leads me to think otherwise. Keep in mind this only happens with the built in speakers. No problem running thru a soundbar. But with as great as the speakers are on this set it is a shame to not be able to use them with my main input source. And just an FYI, there are adjustments in the settings for lip sync but they did not help. So overall I am very happy with this tv and I can happily give it four stars. If I didn't have a sound bar to use I might think differently.
I would recommend this to a friend
Good Picture, Fantastic Sound, Tons of I/OPosted
Having never really associated Hisense with televisions in the past, I went into this TV with lowered expectations, especially coming from a TV production background that made me picky about monitors and black levels. I am completely impressed with everything about this TV! Setup was simple. Even attaching the legs was easier than any other TV I've worked with. Getting it out of the box was the big struggle. Seriously. You're supposed to pull it up from the box by the bezels to keep from damaging the set, but there are no bezels to speak of! Be prepared, it will take two people to get it out of the box. The set runs Android TV. Think of it as a 55" Android tablet. You can run Android Apps designed for their TV platform (I'm certain you can sideload other apps, too) and connect peripherals like keyboards and game controllers. There are emulators in the Play Store. Add a Steelseries Android controller and you can play all kinds of classic games. The usual list of video streaming apps is available, too. Picture quality is very, very good. Maybe not quite as good as my higher-end set in the Family Room, but it certainly punches way above it's weight in quality. Respectable blacks, good balanced colors and a sharp picture all come together here and give much more expensive sets a run for their money. On the back are 4 HDMI ports, a composite video port (but no component port, oddly enough), an optical audio out and a headphone jack. Yes, a headphone jack! It's on the back though, so if you wall mount there's no real chance of using it. In addition to WiFi you can connect an Ethernet cable on back for faster, more reliable streaming. Sound quality is excellent for built in audio. The speakers are made by Harman Kardon and appear to have two passive radiators in the back for lower bass. The speakers are loud and full and there are enough ways to tweak the sound through the menus to keep just about anyone happy. I find myself casually watching TV with the built in speakers rather than firing up my amplifier. Odds are most people will be happy enough to not need a sound bar, which will save you a few bucks. Aesthetically the set is a knock-out. Nearly no bezels, minimalist legs on each side to hold the set up (and they're sturdy) and a very small Hisense logo at the bottom. The set is amazingly thin on the top half and then widens out a bit more on the bottom half. It can be wall mounted, and the manual goes into some detail about using the spacers that come with your wall mount for the thinner portion. If you're buying a mount be sure it includes these. My only real complaint is the rather sparse remote. It weighs nothing, has very few controls and lacks backlighting. It does have a mic built in for Google Assistant and for voice searches, and six buttons for direct access to streaming services like Netflix and YouTube and something called TikiLive. While this isn't a high-end set, I would say you're getting about 90 percent of the quality of an expensive TV for half the price or less. I would be more than happy with making this my main set in the Family Room or a really excellent secondary set for the Den or Game Room.
I would recommend this to a friend
Right out of the box you attach the base legs and get this setup done in a matter of minutes. The controller has simple buttons to access your media apps like Netflix, Sling TV, Google Play, Youtube, and my least used Fandango Now and Tiki Live. Gone are the bulky controllers with a full numeric pad. It is now replaced by a single button which brings up an on screen selection. I appreciate them integrating Google voice assistant into the controller. Video quality on this display is top notch. It is a great thing that they included adjustable settings that you can really play with to get your display setup to your ideal viewing preferences. I find myself changing every now and then from the vivid and calibrated display settings, depending on what I am watching. The whites and darks really do stand out when watching scenes where contrast comes into play. Audio on this TV is above average to some other big brand TVs which cost twice this amount. Harmon Kardon is a well known audio maker that has some quality stuff. I haven't experienced the functionality of Bluetooth audio but that is a neat feature to have to connect to a soundbar or headphones wirelessly. I have experienced that there is a slight but noticeable audio delay when streaming in Netflix that bugs me but hopefully that gets corrected later. With the amount of money that you do save when purchasing this TV, you can use that to invest into a good quality soundbar. Now moving onto some cons. This may be a Netflix application issue since I have only encountered it in this app. When playing something the screen will freeze but the audio and subtitles would keep going. It has happened a number of times already while using it. Glare is a minor issue as well at certain angles. Also, I believe someone from Hisense was previously testing this TV because they were still logged into all their Google accounts when I first booted this up. No big deal though.
I would recommend this to a friend
Very good bang-for-your-buck!Posted
The 55" HiSense H9 Plus uLED UHD television represents an intriguing entry into the new category of value-based, ultra high definition displays. The unit integrates a very good display panel into an ultra-slim form factor at a price point that is amazing! This could be your main screen or, more likely, an excellent choice for your bedroom or den as a second set. The television arrives in sturdy, well protected packaging and is easy to assemble and stand up. As with any unit of this size it is HIGHLY recommended that you have two people to pick up and install the unit. It is imperative that you exercise care not to directly contact the screen as it's thin design cannot tolerate any pressure. Once installed, the unit powers up quickly and launches into a quick setup that has you mate the remote to the set, connects to your in-house WiFi or ethernet cable for Internet access and then walks you through a rudimentary tutorial for features. In-box documentation is very limited so I advise doing some on-line research ahead of time. Once that completes you are ready for viewing. Be advised that the HiSense uses the Google TV OS as it's home screen and main interface. If you are familiar with that you will immediately feel at home. Navigation and layout are relatively responsive and are the same as my other Google TV devices. You will have access to the Google app store so you can add to the common apps already installed. One of the first things you will want to do is make certain that the OS and firmware are updated as there have been a number of initial problems that are addressed with these updates. Also you will want to cycle through the picture modes to select the one that most pleases your eye. In most cases if you fancy yourself a videophile you are going to want to select the custom preset and dial in the picture for yourself. I personally found the black levels to be elevated and the dynamic range to be lacking. After some time I was able to dial in a better overall picture. Overall I found the viewing to be quite good. Color accuracy was very good and dynamic range was very watchable. The unit also offers rear mounted speaker elements that allow plenty of volume although I would prefer more bass. Ultimately I will be running through an outboard AV receiver with surround sound so this is not a show stopper. YouTube viewing via the built in app is enjoyable. Also Chromecasting was a snap from both my laptop and our phones. On the downside - the remote control is unlike anything I have encountered before. It is a very minimalist design without a number pad! There are several dedicated buttons for Netflix, YouTube and some more obscure options that all appear to work fine but the space would have been better utilized to provide more rudimentary functions. Also, the unit randomly disconnects from my in-house WiFi even though other devices in the same room are rock solid. Finally I have struggled trying to install some apps from the store that I have not had problems with on other hardware (e.g. KODI). For my intended use I think the HiSense represents a really good value. I use outboard devices for streaming and use my external UHD Blu Ray player for maximum impact. The panel will connect directly to the HDMI output from my AV receiver so the only function it really needs to excel at will be acting as a UHD display. In that configuration I can highly recommend the display. Put this one on your short list if you are looking to maximize the bang for your buck!
I would recommend this to a friend
Beautiful picture, but not so smartPosted