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Customer Ratings & Reviews

Hisense - 55" Class - LED - H9 Plus Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 145 reviews

76%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-17 of 17 Reviews mentioning:
apps
  • Rating: 4 out of 5 stars

    Unable to install amazon app

    Posted
    Sunny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Unable to install amazon app on Android tv. Hisense support team unable help aswell

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great screen definition

    Posted
    Probe1995

    I like this tv because the screen resolution is way better then a Sony no doubt But I don't like the smart plataform (android ) I couldn't find an app that run well on it

    No, I would not recommend this to a friend

    • Brand response

      HisenseProductExpert

      We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Rating: 4 out of 5 stars

    Very Pleased

    Posted
    GO2ELECTRICIAN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Only issue is I cant get Kodi to install and once I do it wont open.....And dont offer Prime Video. Seems like play store apps are limited. But picture & sound are FANTASTIC....THIS WAS MY XMAS GIFT 2 MYSELF IM REALLY HAPPY WIT IT SO FAR....ESPECIALLY FOR $549

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good.5

    Posted
    Paco
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm really enjoying my new TV. Great color & sound. Wish it had more apps available @ the present time but I use my Xbox for what it's lacking.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Add a fire stick

    Posted
    Ella
    • My Best Buy® MemberMember

    The built in Google assistant SUCKS! The level of intelligence of Google on this tv is nothing compared to Alexa! It does NOT work with Prime video, you can't even add the prime video app to the tv. Whenever you search for a film it takes you straight to Google movies and asks if you want to buy the movie, completely ignoring any other movie apps you have or whatever app you have open! You ask for a movie trailer, it takes to the film for sale on Google. Google assistant has a one track mind, to try to sell you anything you might have a vague interest in from their app and store! Even if you ask for music, rather than offer the Google music app it tries to offer you movies again! This makes the "smart features" useless save your money, buy a stupid tv and just add a fire stick. Oh and if the TV and box advertise "works with Alexa" don't believe it, it's a lie.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Pray you never have to contact support

    Posted
    WorldCupFan

    For about a week, I have been trying to get support to download the Fox World Cup app on my TV, and today I learned that they do not have any updates, nor do they have a timeline as to when this issue can be resolved. A main selling point for this TV was that Hisense was proudly sponsoring the World Cup, and here I am trying to utilize the features of the TV and enjoy the games with no luck. I have never left a review before, but I feel compelled to warn potential buyers of the horrible customer support they have. I have already given up hope on getting the app before the end of this WC, but I am hoping they can get it fixed by 2022 for the next one! Cheers!!

    No, I would not recommend this to a friend

    • Brand response

      HisenseProductExpert

      That is unfortunate and not the type of experience we want for our customers! Please check the troubleshooting steps included below, and if you have any questions, direct message us on the Hisense USA Facebook page (https://www.facebook.com/hisenseusa/) so we can assist you with your television.

      1. Make sure TV is upgraded to version I0515 or greater. Check the current version by going to Settings -> Help -> System message -> Software version. If the version number is smaller than I0515, please do a manual update.
      a. Make sure the television is connected to a network with an internet connection.
      b. Go to Settings -> About -> System update, and click on "Check for update". Follow the instructions on screen to do an online firmware update.
      c. If a firmware update is not detected, please direct message us on the Hisense USA Facebook page (https://www.facebook.com/hisenseusa/) so we can provide you with the most up to date firmware for your television.
      2. The Fox FIFA app should appear if the TV has been upgraded to version I0515 or greater. If you don't see the app on the home page, please click on the "Apps" icon or long press the home button on the remote to bring up the apps view. The 2018 FIFA World Cup app should be there.
      3. If you launch the app and it shows a "Coming soon" message, an app update is required before you can use the application's full functionalities.
      a. Open the Google Play Store in the Apps view.
      b. If you haven't logged into your Google account, Play Store will ask you to. Please make sure a Google account is logged in.
      c. Go to the 'My Apps' section, you should see the Fox Sports: 2018 FIFA World Cup app in the 'Updates' list waiting to be updated.
      d. Click on the app and select 'UPDATE'.
      e. Once the update is finished, you can enjoy the FIFA world cup games in 4K HDR. A connection speed of at least 25-30Mbps is recommended for streaming 4K HDR content. Hisense

  • Rating: 4 out of 5 stars

    Great picture and sound quality

    Posted
    Erik77
    • Tech Insider NetworkTech Insider Network

    Positive: I would first mention sound, Harman/kardon speakers are delivering awesome sound quality. Speakers are rear facing and kind of exposed so be careful and try not to damage them. Picture quality is very good and I like the fact that there is no visible physical bezel around the screen. Standing lags design its plus as well, they are very stable and they look very modern. Ports availability is better than on most of the devices these days - 4 HDMI, 2 USB's (one 2,0 other 3,0), network jack, RCA, Fiber optic, 3,5 Audio jack and of course antenna. Android OS on TV - new thing for me and option to remove or freeze unused apps it's definitely a plus. Neutral: TV is powered by Android system and with that in mind it has good and bad things. Good - you can customize it, and bad - available applications selections it's very limited. Negative: You can't run any android app on it, just one that are compatible with this device. I tried to search for lots of apps I use on my android phone and managed just to get one. Sometimes TV response seems to be little bit slow, but nothing really bad and hopefully some of future OS updates will fix this. I must say that I am not the fan of the design on remote control. Remote is small with lots of useless buttons for me (Sling, Tikilive and Fendango) while at same time navigation and menu buttons seem to be packed close up together in the middle of small remote with no spacing between them. Pros: Audio quality Picture quality Lots of ports Screen size Customization Cons: Sometimes it gets little bit slow to respond Limited application selection compared to rest of the Android devices Remote control

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful picture, but not so smart

    Posted
    FlyingC
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    I really like this TV as a 4K UHD television, but it certainly has some issues on the "smart" software side. If you have something like a Roku or plan to get one to use with this TV, I think you'll be perfectly satisfied with the fine picture and the no-bezel screen. But if you hope to use the Android smart TV side of things you might be disappointed or frustrated. First, the good things: As I said, the picture is great. As a TV, it's fantastic. The speakers are really some of the better ones I've heard built in to the TV. For the money, I think these features alone make it a solid choice for a 55" TV. I plan to continue using my Roku with it, so I won't be bothered by the software issues described below. If you really want a full-featured smart TV without having to pay for and attach an external streaming device, then this might not be the model for you. I'm a long-time Android user so I had high hopes for the smart functions. The first big problem is not being able to stream Amazon video. On my phone, I can go to the Amazon store and load the Prime Video app, but I didn't see a way to do that on the TV. And since Google and Amazon seem to be at war, the app may never be available through Google Play. Another somewhat weird feature is the TV creates a new Google account for you during the setup. I didn't see a way to specify and login immediately with an existing account. You can go in later and add another Google account to use it, but it seemed odd it didn't ask by default if you already had an account. Once you add your account, then YouTube will have all your subscriptions, etc. The next problem I ran into was getting the Playstation Vue app to work. I was able to download, install, and login to it with my PSN account just fine. I can go into the guide and see all the channels, but I can't actually get it to stream the TV image. It looks like it should be doing it, but the screen is black and there's no sound. I've installed the Vue app on multiple phones and tablets and never had this issue. I also had to go into settings and disable the wake-on-cast setting after a couple of days because something was causing the TV to come on during the middle of the night. I assume there's some app on one of our phones or other Google devices in the house that was causing it, but it was still a little spooky to wake up in the early morning hours from the mysteriously glowing TV screen. Anyway, disabling that setting seems to have fixed that particular issue. A few other minor nuisances I noticed were the on-screen help mentions pressing the "green key" to add a favorite channel. That's for a different remote (like the 65") rather than the one that comes with this TV. The other nuisance is occasionally having to reset the WiFi connection as it shows "connected" but not having Internet access. If I toggle the WiFi off/on then it immediately syncs back up. The TV also has Alexa integration, but that was a disappointment. I seem to only be able to consistently have Alexa turn the TV off (but not back on..."TV not responding") and sometimes adjust the volume. I'ven't been able to get it to change channels, either. Those functions would be very handy, but it just doesn't quite make the grade. In summary, if you plan to use the Android TV functions you might think twice on this. But if you're only looking for a very nice 55" 4K UHD TV with HDR and good built-in speakers, then I think you'll be happy with this model. So I'd still recommend this, but with that caveat.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great and excellent pictures

    Posted
    ogyatana

    I was on a tight budget but needed a good performing tv. my research took me to this piece of gadget. The price was reasonable and I am happy I bought it. The picture quality is great and has been performing great. The foxsports app is installed, contrally to complaints from other buyers. The remote has a dedicated button for playstore so just go there and if it is not installed, go ahead and install it. My only issue with the set is setting up my wireless connection. I still have problems connecting to wireless internet. I dont know if it is coming from my tv or router. The other issue is playing movie from windows 10 unto the tv. Still working on it and hope I will find solution.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A TRUE NATIVE 120HZ TV

    Posted
    WordSmith
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'll do a clear and honest review for you folks interested in purchasing this tv. This is actually an 120hz tv panel. I contacted Hisense directly to confirm any doubts. A lot of the tvs these days are deceiving with the word play used when describing the actual refresh rate (e.g. clear action, motion flow, etc.). A native 120hz 4k HDR Dolby Vision Android tv for under $600 is a steal in today's economy! Secondly, the picture is stunning. As previously stated, it's 4k ultra hd, Dolby Vision (hdr), and has some of the Dolby audio options (e.g. trusound, dts, etc). The pre-programmed picture settings are fine, but I recommend tweaking a few settings for your eyes desire. Finally, the tv has the google play store built-in. It does not have all the apps your phone per se has, but enough for the purpose of streaming apps and the like. However, if you download the file linked app thru the browser, you can download your favorite streaming apps such as terrarium, cinema, mobdro, etc. In conclusion, this tv has a very good picture, sound, and many options for the avid streamers. Hisense has done a excellent job with this tv.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great display. Dim HDR. Frustrating and buggy OS.

    Posted
    BeingHonest
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    Pro: Good display Thin Dolby Vision Con: OS is extremely buggy CEC doesn't work well Dim HDR Remote is cheap and too minimal No Amazon Prime Video When setting this up for the first time, before setting any other apps, be sure to change the Google account linked to this TV to your own in the settings menu. For some reason, Hisense decided to pre-link the TV with one of their account. While this TV has a great display, it also has one the most frustrating and buggy OS I've ever used. It's prone to crashing, picture settings would revert back after powering down, and the CEC (HDMI Control) function doesn't work half of the time. Doing a power reset seems to solve some of these issues, but it's only temporary. It's a real shame the user experience is so frustrating since the TV has great colors, decent (albeit dim) HDR, includes Dolby Vision, and has pretty good speakers. Design and Build This TV is impressively thin, with the thickest part (minus the stand) is less than 3". The bezels are minimal and blends well with the screen. It does feel a little flimsy, but should be fine if left alone. The stand is about 9" deep and doesn't have significant amount of wobble. Remote The remote feels cheap and is overly minimal. The main navigation buttons just blends into each other with little distinct feeling. I often press the home button when trying to press the down button. It's missing some key buttons. There's no number pad, making you rely on using the onscreen display. It's also missing an Input button and the only to change input is to click the Home screen button and navigate to the option on the upper right corner. It's just cumbersome. Why would they remove the Input button, yet have room to include a Play/Pause button that still bring up an onscreen display to play or pause? Definitely get a universal remote. Display For this price, the display is really good. The colors are vibrant and blacks are good. My unit didn't have any edge bleed and the grays are uniform. This model also has Dolby Vision, a feature that other higher ends brands may not have. HDR is not very bright. You'll still notice a difference, it just won't be as stunning as other brighter sets. While gaming, I had to turn down the in game settings otherwise it looked blown out. The viewing angle is also not very good. A couple of feet for the center and the color shift is real noticeable. Sound The speakers are Harman/Kardon and can produce good sounds. It's still feels hollow and won't fill the room is booming bass, but it does get loud and is clear for regular TV viewing. It's better to get a sound bar. Function and Smart Features Extremely frustrating. I've a Sony Android TV and it works well. This version of Android TV, however, is so buggy that even basic functions doesn't work properly. It either crashes or requires me to unplug and reset it. I'm going to list the common problems I've had with it in the five days that I've had it. -Picture settings won't stay as you set them. Even though the settings say it's the same, the color mode and motion enhancement are obviously changed. I've to change the mode and change it back. This will happens every time I powered it on until I do a power reset. This was also mentioned in the review from rtings.com -CEC (HDMI Control) usually doesn't work properly. Sometimes it'll turn on my Sony sound bar right away, other times it takes a while or just won't at all. When it does, it takes a bit before it stopped switching modes and is useable. I gave up and turned it off. Luckily I can use my Logitech Harmony to control everything. -Going in the settings menu can crash the TV. -Apps can have issues or crash. Netflix would sometimes have a black screen when playing Dolby Vision content and required a power reset to fix. YoutubeTV (not Youtube) stutters every few seconds. I don't have issues like these on any other devices (Sony and Sharp TV, Roku, or mobile devices). -Arranging apps on the Home screen doesn't work. It'll bring up the UI but doesn't do anything when you click it or is so laggy that it'll move once after a dozen clicks. As for the other smart features, they are numerous apps on the Google Store, but strangely is missing Amazon Prime Video. You can also link it to Alexa, but it requires you to make a Hisense account so I didn't bother. The further I can stay away from using the OS, the better. I can overlook the CEC and apps issue because I've a Roku and a Harmony remote, but the picture setting issue is big concern if it keeps happening.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great buy

    Posted
    HoMi3
    • Tech Insider NetworkTech Insider Network

    Right out of the box you attach the base legs and get this setup done in a matter of minutes. The controller has simple buttons to access your media apps like Netflix, Sling TV, Google Play, Youtube, and my least used Fandango Now and Tiki Live. Gone are the bulky controllers with a full numeric pad. It is now replaced by a single button which brings up an on screen selection. I appreciate them integrating Google voice assistant into the controller. Video quality on this display is top notch. It is a great thing that they included adjustable settings that you can really play with to get your display setup to your ideal viewing preferences. I find myself changing every now and then from the vivid and calibrated display settings, depending on what I am watching. The whites and darks really do stand out when watching scenes where contrast comes into play. Audio on this TV is above average to some other big brand TVs which cost twice this amount. Harmon Kardon is a well known audio maker that has some quality stuff. I haven't experienced the functionality of Bluetooth audio but that is a neat feature to have to connect to a soundbar or headphones wirelessly. I have experienced that there is a slight but noticeable audio delay when streaming in Netflix that bugs me but hopefully that gets corrected later. With the amount of money that you do save when purchasing this TV, you can use that to invest into a good quality soundbar. Now moving onto some cons. This may be a Netflix application issue since I have only encountered it in this app. When playing something the screen will freeze but the audio and subtitles would keep going. It has happened a number of times already while using it. Glare is a minor issue as well at certain angles. Also, I believe someone from Hisense was previously testing this TV because they were still logged into all their Google accounts when I first booted this up. No big deal though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV for the price. Confusing operating system.

    Posted
    Webzpinner
    • Tech Insider NetworkTech Insider Network

    Spent all night messing with the TV. Picture quality is great after calibration. Out of the box it's a little harsh. Hooked it up to appletv 4k, xbox, ps4, and tivo. Picture looks fantastic on 4k and regular content alike. Now for the less savory aspects of the tv... the operating system and manual are horrible. The manual is similar to ones found on TVs 40 years ago, but it's a modern smart TV. Setup beyond the most bare bones startup is a headache. I have a Dolby atmos system, and the TV is a struggle to figure out how to pass thru the audio to the receiver, make sure CEC is operating, etc. Androidtv sputters along. Played Avengers on Google Play, and it buffered every 5 minutes. Switched to my appletv and it was smooth as butter. So overall, my thoughts are as a display, it's great. The price is perfect, picture is fabulous, and the built in sound is better than ANYTHING rivaling it on the market (Harman speakers, tho small, are clean and punchy). If you want to utilize the smart features and android apps, you may be disappointed. It's a sloppy OS, app support is sketchy at best. Also, if you choose to pick this up in store, bring a large SUV or truck and leave the kids at home. The box is HUGE. Squeezing it into a Ford focus would not be a fun experience. Ps... Jurassic park 4k remaster is an AWESOME film to first watch on the TV once you get it setup. The first glimpse of brachiosaurus brings a tear to the eye. Looks GORGEOUS.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good bang-for-your-buck!

    Posted
    MTCowboy
    • Tech Insider NetworkTech Insider Network

    The 55" HiSense H9 Plus uLED UHD television represents an intriguing entry into the new category of value-based, ultra high definition displays. The unit integrates a very good display panel into an ultra-slim form factor at a price point that is amazing! This could be your main screen or, more likely, an excellent choice for your bedroom or den as a second set. The television arrives in sturdy, well protected packaging and is easy to assemble and stand up. As with any unit of this size it's HIGHLY recommended that you have two people to pick up and install the unit. It is imperative that you exercise care not to directly contact the screen as it's thin design cannot tolerate any pressure. Once installed, the unit powers up quickly and launches into a quick setup that has you mate the remote to the set, connects to your in-house WiFi or ethernet cable for Internet access and then walks you through a rudimentary tutorial for features. In-box documentation is very limited so I advise doing some on-line research ahead of time. Once that completes you are ready for viewing. Be advised that the HiSense uses the Google TV OS as it's home screen and main interface. If you are familiar with that you will immediately feel at home. Navigation and layout are relatively responsive and are the same as my other Google TV devices. You will have access to the Google app store so you can add to the common apps already installed. One of the first things you will want to do is make certain that the OS and firmware are updated as there have been a number of initial problems that are addressed with these updates. Also you will want to cycle through the picture modes to select the one that most pleases your eye. In most cases if you fancy yourself a videophile you are going to want to select the custom preset and dial in the picture for yourself. I personally found the black levels to be elevated and the dynamic range to be lacking. After some time I was able to dial in a better overall picture. Overall I found the viewing to be quite good. Color accuracy was very good and dynamic range was very watchable. The unit also offers rear mounted speaker elements that allow plenty of volume although I would prefer more bass. Ultimately I will be running through an outboard AV receiver with surround sound so this is not a show stopper. YouTube viewing via the built in app is enjoyable. Also Chromecasting was a snap from both my laptop and our phones. On the downside - the remote control is unlike anything I have encountered before. It is a very minimalist design without a number pad! There are several dedicated buttons for Netflix, YouTube and some more obscure options that all appear to work fine but the space would have been better utilized to provide more rudimentary functions. Also, the unit randomly disconnects from my in-house WiFi even though other devices in the same room are rock solid. Finally I have struggled trying to install some apps from the store that I have not had problems with on other hardware (e.g. KODI). For my intended use I think the HiSense represents a really good value. I use outboard devices for streaming and use my external UHD Blu Ray player for maximum impact. The panel will connect directly to the HDMI output from my AV receiver so the only function it really needs to excel at will be acting as a UHD display. In that configuration I can highly recommend the display. Put this one on your short list if you are looking to maximize the bang for your buck!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Beautiful display, frustrating interface

    Posted
    RondonJonsen
    • Tech Insider NetworkTech Insider Network

    I'm a "computer attached to the tv" kind of guy, so I've never gotten the appeal of smart tv's. Why bother with a lower quality version of an app for something that my computer that's connected to the tv can already do? The only benefit I saw was whenever I've company over, like my technophobe mother-in-law that still can't figure out browser tabs, having something with a built in interface on a remote would be much easier than using the wireless mouse and keyboard to control the program. So when I got the new TV, I was ready to have my mind changed about this whole smart tv thing, especially since this was going up in a location where connecting a computer would be too much of a hassle. Unpacking and setting up the tv was a breeze, since I planned on only using streaming services like Netflix, Youtube, and Plex, and connecting to the soundbar via bluetooth. For some reason, the set came with someone at HiSense already logged into their gmail account, so I nixed that real quick. Once everything was set up, the screen was a mess of trial apps that I would never use. Since this runs Android TV instead of some proprietary system like a lot of other tv's, it was simple to find apps in the Google Play store that I already was familiar with (and paid for, for some). Digging through the menu system however was much more complicated. The remote, oh god, the awful remote. Whoever decided to put dedicated buttons to apps that are already on the home screen in multiple places shouldn't be allowed to design anything ever again. What a waste of real estate. You'd thing that maybe by removing those horrible buttons you could put in an actual number pad, or even a keypad since there's so many places to type in user ID's or search box fields that fiddling with the directional pad that also functions as the enter button is a nightmare. Then there's the home menu button, that anyone with an android device should be familiar with (which is similar to the only button on an iphone). By putting it directly under the directional pad, I ended up hitting that button way more times than I wanted to. Not only does this kick you back to the home screen menu from wherever you were (like trying to search netflix for the next episode of You, Me, Her), but since you left the app, you have to navigate back to the app where it opens as if you were never in there, so now you have to navigate back to where you were and do the data entry all over again (and if you hit the home button again during that, well, you may just be frustrated enough to give up entirely and throw the remote through the screen). I'm not sure if it's a failing of Android TV or the HiSense UI design team, but trying to use this television is one of the most infuriating experiences in UX design I've ever had. There's a Play/Pause button, that, on Netflix brings up a menu box that has rewind, fast forward, play/pause, and stop, only the cursor defaults to rewind, so to actually pause a show you hit the play/pause button on the remote, then press right twice, then enter. That's four keypresses when it should have taken one. For a dedicated button!!! So awful. By the way, hitting the middle of the directional button actually does pause with one button press. SO WHY HAVE THE DEDICATED BUTTON THAT DOESN'T EVEN DO WHAT IT'S SUPPOSED TO DO????!!! I thought a smart tv would make it easier for my MIL so she would stop deleting icons off my home theater pc, but this, this is much much worse. The picture is really pretty though. NIce bright screen, and the 4k content looks amazing. That's, it looks good once you turn off all the image smoothing and optimization crap that all tv's these days come with (which is an industry-wide practice that will never go away, dooming us all to cheap looking garbage until someone like me gets frustrated enough to turn that junk off whenever I get access to a tv that's set up wrong).

    No, I would not recommend this to a friend

    • Brand response

      HisenseProductExpert

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Rating: 4 out of 5 stars

    Nice 4K TV, Great Speakers, Nifty Touches

    Posted
    zboot
    • Tech Insider NetworkTech Insider Network

    This review is for the Hisense 55" 4K LED smart (Android TV) TV. It's a pretty nice looking and thin screen device. The only bulk is in the lower half of the TV that contains the power supply and electronics. While I'd have preferred that they distribute the bulk across the entire unit, as it makes on-person holding/moving/mounting the TV more difficult (since you need to grip lower or risk damaging the screen), the thin screen does look cool from the side and I can understand the decision - likely expect this unit will be used with its stands rather than being wall mounted. The picture from the 4K LED screen is great. I watched some HD and 4K content and was pretty impressed. During my viewing, I also was surprisingly pleased with the sound quality of the speakers. They don't beat dedicated speakers, but do a great job. I've sort of become resigned to mediocre sound quality from TVs and soundbars as of late. Android TV works well and the bluetooth remote is pretty cool. The TV can act as a chromecast which means you can stream your desktop/laptop to it or any other device that works. This is pretty cool as I've an Amazon Fire TV and regularly enjoy Amazon content. While I ended up connecting it via HDMI, I've the option to free up an HDMI port. Not that I think it's necessary, this unit has 4 HDMI inputs available! But back to the Fire TV, it too has a bluetooth remote and to my surprise, the Hisense remote worked on it! . So, I can use one remote for both. Now, if there was a way to also control my sound system with that remote, I'd be set! As an aside, my old TV's remote (a roku enabled TV with IR remote) also worked for controlling the Hisense. Having that work out of the box is nice. I don't have to necessarily worry about finding the right remote or firing up a phone app to control the TV. One thing where the specific remote is required is to do voice search. Android TV naturally has the Google Assistant built-in. For media, I didn't find it quite as nice as the Amazon voice search, but in terms of functionality, there's a lot more available as the Assistant is tied to your Google account and so can control everything also tied in, like Smart Home features (lights, thermostats, etc). I also liked that I could get my google calendar and other things through the TV. My first foray with what would become Android TV was with the ill fated Logitech Revue. It was pretty cool and I've missed having those features. The UI actually does still lend itself more to needing a keyboard for power use, but I think I'll get used to offloading that to the Google Assistant. In all, I'm pretty impressed with this TV. Great picture quality, easy to control, integrates well with a variety of other devices, surprisingly good sound if its speakers are all that's available to you. My only gripe was with the need to be careful with gripping the screen to setup on my wall mount, but that's a one-time thing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Android TV

    Posted
    emiliosic
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    We have another Hisense TV from last year which we really like, and when the time came to replace another TV, I was looking forward an Android TV. The quality of the picture is very nice and the sound is particularly good for a flat TV. The design is very sleek, with an edge-to-edge glass with a very thin dark metal on the bottom. The speakers (Harman-Kardon) are located on the bottom and on the back of the TV. The base is a pair of very sleek gunmetal legs. The screen is 4K, HDR (HDR10 and Dolby vision) with a 120Hz native panel, with local dimming (does not mention how many zones), and edge-lit. The back of the TV has a black metal frame on the top half, making it very thin on top. On the left side, there are three HDMI ports, one USB 2.0, one USB 3.0, antenna and SPDIF. Next to it there is a rear-facing panel with another HDMI, gigabit ethernet and analog input. Note that only two HDMI ports are HDMI 2.0, the other two are HDMI 1.4, and one of the HDMI 2.0 is also ARC. Having only two HDMI 2.0 ports limits what can be connected. Also the rear-facing HDMI can further limit connections on a wall mount. Other connectivity: Ethernet gigabit, Wi-Fi AC, Bluetooth. The remote control is initially set up for IR commands, and once the initial config is completed, it's set up for Bluetooth also. Bluetooth can also be used for headphones and other android-compatible devices (keyboards, etc.). Mounting the TV on the wall can be a bit more challenging than usual, because the two lower posts are recessed more than the top posts, so either get creative with the spacers or get a tilting wall-mount bracket. Don't know who could come up with this design. I had no issues mounting the older Hisense TV. Consider a tilting wall-mount to compensate for some of these issues. Google TV: Everything on the TV is an 'app'. Even watching antenna TV is an app, which thankfully, can also be selected as a traditional input. It is fast enough, but could not watch TV directly using an HD HomeRun app because the TV struggles to decode the MPEG2 stream from the TV signal. Then installed the Live Channels TV app made by Google, which intends to mash-up live TV from antenna, HD HomeRun and app-based Live TV. Great concept but the channel guide was confusing. Tuning into an HD HomeRun channel was so choppy it was unwatchable (However the same stream using an older AppleTV 4 connected via HDMI is flawless). Also despite having a very good variety of streaming apps backed by the Google Play Store, there is no support Amazon Prime (I realize this is more to do with dispute between these two giant companies, but still it's not a great user experience). The TV also has a built-in Chromecast receiver (Part of Android TV for both audio and video), and DLNA. The remote control is also interesting. As mentioned earlier, it can connect via IR or Bluetooth. It has a reduced number of buttons, more like a Roku remote but larger. There are six'sponsored app' buttons on top. This will likely vary over time. Mine has Netflix, Sling, Fandango Now, Google Play (Oddly, takes you to the app store), YouTube and TikiLive (Which is a service that would be similar to Sling). There are no number buttons. Instead, a "123" button opens an on-screen menu to scroll a number. Similarly, no media buttons, but a single play/pause button that also opens up a menu on the TV. There is a Google Assistant button that works with the built-in microphone on the remote, and channels, volume and other android-related buttons. There are also no input buttons on the remote. For this one has to navigate to the main screen and on the top there is an input widget. Despite of this, the TV does remember the HDMI input and also reacts to CEC signals, so some HDMI devices can get the TV's attention and automatically switch to the input. With some practice, the remote is simple and intuitive. Because we were using a Harmony remote with the old TV, re-programmed the remote to this TV and the remote is able to switch inputs directly, so the TV must be able to react to a lot more remote codes than what's available on the factory remote. Also the TV can be controlled by Amazon Alexa, by pairing the TV with an Alexa "Hisense" skill that works to turn off the TV or change the volume, but didn't work for me to turn it back on, although I set the TV to keep Wi-Fi on. Also, there is a clear 'bulge' on the bottom of the TV that has the infrared sensor, a rather bright red standby mode light and a single button that can be used instead of the remote to turn it on, change apps and volume. Unlike other Hisense TVs, there is no way I could find to turn off the standby light. Overall it's a good TV, which looks great on and off, with a good sound for a flat TV, although I have to say I'm somewhat disappointed with the Android TV experience and the Wall-mount issues. Supporting 4K, HDR10 and Dolby Vision, handles any movie format available streaming or from media discs.

    I would recommend this to a friend